My mother currently lives in this beautiful assisted living complex and is very happy with…read moreresponsiveness of the personnel that work at Villa Grande. I had the pleasure of speaking Rob at Cambridge Management today. He is the owner of the management company that ensures the superlative administration at Villa Grande. Rob went WAY above and beyond the call of duty today to assist us in an ongoing matter that involves a business that has been harassing mother prior to her move to Villa Grande. I have had many dealings with various management companies and this is by far the best experience I have ever had. Believe me, the management company matters and this one is superb. Not only is management excellent, but Villa Grande has beautiful, secure grounds with a large security fence and gate that opens with a transponder given only to residents. A beautiful dining room, good food and a very responsive plant manager that deals with issues whether they occur during the day or evening hours. Quite simply, Villa Grande is one of the best assisted living complexes in Volusia County.

From the owner: Apartments - Active Senior Living. As active seniors, your needs and desires are unique. Home…read moreownership is not necessarily a priority, enjoying life it. Villa Grande on Saxon offers seniors the convenience, services and flexibility that can only be found in rental communities. Enjoying new friendships and activities will be top priority - not mowing lawns and maintaining homes.

My family moved in to this complex on November 3rd. We absolutely love it here. Everyone in the…read morefront office has been so friendly and always speak. Any issues we've had were resolved immediately. The apartment is absolutely beautiful. We love that it's gated. That was a major plus for our family. Everyone for the most part that we've come into contact with has been beyond friendly. The neighbors in this complex has been the nicest we've had any where else. From what I've seen this place is very LGBT friendly as well. Which for my family of course was a great bonus. We didn't get any mistreatment or side eyes when we came in as a family to get our keys or when we went up to speak with the office staff. They've always made us feel more than welcome. We recommend this place.

First off let me just say, Erica is amazing! She really made a stressful issue, easy as can be! I'm…read moreso thankful for her and the fact that she genuinely cares for her tenets is wonderful. Thank you for your wonderful help and taking a weight off of our shoulders!! It's so clean and breathtaking, each time we went it truly felt like home!!!

I have been a resident at Grandeville for the past 10 months and I am happy I chose to live at this…read morecommunity. The ladies in the office made my move in process very smooth and enjoyable! After my move in I have been getting a very attentive and prompt service from the team, I appreciate the maintenance staff (Rick, Joe and Milton) who are knowledgeable and address repairs in a timely manner. I am renewing my lease for another 12 months and am looking forward to another year of calling Grandeville my home!

Very odd management team. They rarely answer the phone if ever. They rarely respond to emails if…read moreever. They rarely respond to texts if ever. And we are a POTENTIAL client. They made an appointment they did not honor. Now it seems like they do not want to even allow us to see the apartment before renting. VERY STRANGE. You want folks to sign rental contracts without seeing the property? Why? What are you hiding? It makes sense now that their non robot reviews are all 1 Star reviews.

Ever have a 300 lb man do ballet upstairs above you? Me either.. but it sure sounds like it…read morecoming from the 2 year old above me! Definitely do not like how all the 2 bed apartments are upstairs and all 1 bed are downstairs. Aside from that, been here since mid-2021 and it's a pretty quiet area. Maintenance is generally prompt on requests. Security patrols around on a cart during the night. They also have a pool, gym, tennis and volleyball courts for amenities. Onsite laundry room. Minus the thin ceilings, overall a good community.

By far the worst apartment complex ever, the staff has zero customer service, the "managers" have…read moreno idea how to do their jobs. We've had multiple problems, the latest being our bldg caught on fire on 6-19-26, due to negligence on the apartment complex. They had warnings, we lost power several days before the fire, the electricians that came out supposedly fixed the problem. This bldg has had multiple wiring issues for over a year and come to find out, it wasn't just our unit, several of the units have had wiring issues. instead of correcting the issue properly and by code standards they cut corners to save a dollar. The firefighters who came out called RedCross for the 8units they were dis-placed. The apartment complex did nothing for 6 of the 8units, they offered 2 model homes to 2 families, the other 6 units, they offered an empty unit for ppl to sleep in, I guess they were expecting people to move at 7pm at night or sleep on the floor??? No power for days, all food in fridge/freezer had to be thrown out. The worst thing about this whole situation...well Since this has happened, not one person from the complex has called/text or emailed to check on the displaced residents. They sent out a generic email saying they will keep up informed on the situation, no apologies, no well wishes, absolutely nothing from them! The decent thing would have been to reach out and check in and see how everyone was doing. But NOPE! Not to mention they take the weekends off so there's no one to get information from. The actual complex manager cannot ever be reached, they won't even give out her email! We've had gutter issues for months they keep saying they'll fix, they never do, we have holes in our ceiling from water leaks in the roof never been fixed! When asked about compensation for all the lost food, she replied, we'll talk next week! Like seriously, I need food before that, we had just spent over $400 at the grocery store, now all gone! But, Im glad they had a nice father's days weekend off!! If the gentleman who lived in complex next to breaker box was not home at the time, the whole bldg would be gone! And when he went to tell them something was wrong, the maintenance guy wouldn't listen to him, he looked behind the dryer thinking it was that. The resident had to tell him no, listen, look at the smoke, the maintenance staff is just as incompetent as the office staff lacks in decency! DO NOT RENT HERE!!! Go somewhere else

We lived here for a year and a half. We would renew if we didn't need more space. Maintenance…read morealways responded quickly to any needs. Darlene and Sydney were always super helpful and especially kind to our kids! We loved it there and would recommend anyone searching in the area to give it a chance.

I would leave a 0 star but it won't let me…read more I have lived here for about a year. 6 months the master bed room has had the fan not working. the elevator has been down for 4 months. Every time the come to "fix" something it's a bandaid resolution. spent a month without a functional shower in the master. they came to fix the fan again, and the day after the circuit blew in the breaker and now there is no power at all in the master. 0/5 do not recommend. the staff are incompetent and unable to help.

AS A RESIDENT Pros:…read more *friendly and knowledgeable staff who build a relationship with you *very well maintained property -- it always looks pristine *amazing amenities -- pool, game room, cardio room + weight room, wine bar, covered garage available, valet trash 5 days/week *multiple monthly resident events *resident portal for easy payment and maintenance *each unit is thoroughly and regularly maintained by the staff, including fire/smoke detector checks, fire extinguisher checks, AC filter replacements, dryer vent cleanouts, etc. *elevators available *very pet friendly including a dog wash room *carpet only in the bedroom Cons: *the other residents -- I don't know what it is, but everyone who lives here is very rude, entitled and inconsiderate of their neighbors. *people don't respect quiet hours -- I was consistently woken up to vacuuming and furniture moving above me anywhere from 2am-6am. And likewise, other people didn't haven't realistic expectations for regular living sounds during daytime hours. The person below me would bang on his ceiling for "rolling things" in the middle of the afternoon. *people don't respect that it's a non-smoking community -- my next door neighbor smoked so much weed in his apartment that it would infiltrate mine through the walls and vents. *pet friendly community, but very disrespectful pet owners -- it's a pretty small community with A LOT of dogs. The walking area is always covered in dog poop even though bags are provided. *elevators available but not always working -- sometimes one is out of service for weeks at a time *there's only 2 exits for each building which didn't seem like an issue until living in it, especially with the dog situation *package room is always chaotic, unorganized, and deliveries left in the wrong building *these apartments are too expensive and the staff work too hard for your fellow residents to make such a negative impact, but here we are. AS AN OFFICE RENTER Pros: *clean and professional office area *shared kitchenette/break room with a microwave and fridge *access to all community events and amenities listed above (except valet trash) *leasing office promotes your business to the residents *free coffee machine to offer your clients *conference room *guest WiFi available Cons: *residents are SO loud above you *conference room is first come, first serve *conference room was not sound proof (the noise from residents and music playing in the lobby was pretty distracting in a meeting). *separate entrance to the building through the office spaces, however, it is completely blocked by landscaping so you have to walk around anyway making that door kind of pointless

First of all, these apartments and the staff are very nice. But be very careful if you are renting…read morewith a roommate and are both on the lease a both of you have split the security deposit. If one person does not renew the lease but the other person does, the security deposit does not go back to the person who did not renew. The full security deposit goes to the last person who vacates the apartment. This is a flaw in policy as the person who stays gets the security deposit of the person who does not renew. Just be aware of this!!!

I normally don't bother writing reviews unless an experience is really botched. I'm making time to…read moreweigh in on the professionalism displayed by the Property Manager, Sandra, when I called inquiring about apartment features and availability. While there were no apartments available when I called (which seems to be par these days :-( ), Sandra wasn't brusque nor dismissive like some of the other Leasing Agents & Managers with whom I've spoken over the past few months. Instead, she patiently answered all my questions and committed to contacting me when new opportunities become available. Looking for a place these days has become a frustrating part-time job! Kudos to Sandra for providing a refreshing exchange that rendered me confident that, if I am able to live here, my needs will be met effectively and with a smile. Thanks Whispering Oaks for having such rare talent on your team!

Moved in. Wasnt told AC was broken til after i signed lease. I've asked several times. Been a week…read moresince i got here, AC still isn't fixed, and it just turned summer. Im living in a hotbox. They gave me a window AC for one room just so I could sleep. Im regretting moving here immediately.

Beautiful luxury apartments! I enjoyed my tour of this property. Looks like a great place to live!read more

When my husband and I first toured Novel Parkway, we were enthralled by the amenities, space, and…read morekind staff. The leasing process was smooth and fairly efficient. We worked together with Ebony, leasing specialist, to ensure all rental concessions were applied and that our unit was move-in ready. Upon moving in, we were excited and hopeful to enjoy our new space. Unfortunately this excitement was short lived due to AC system failure about 4 days after our lease term began. We immediately alerted the maintenance team through the designated app for residents. The maintenance team came to take a look at our unit and advised the AC compressor needed replacement. The part needed for the compressor repair did not arrive until about 45 days later; leaving my husband, myself, and our two dogs without AC during that time. My husband and I both took turns discussing this issue with the leasing office and requesting possible reimbursement given the AC failure took place so soon after we had moved in. To our agitation, the leasing office was little help. My husband and I followed up for reimbursement for 6 months via email, telephone, and in-person until giving up completely. During the time of AC failure, my husband and I incurred several unexpected costs, such as electric bills that tripled in cost and the purchase of fans to assist with the Florida heat. We provided the office with receipt of these additional costs but little was done.The leasing office provided us with a $250 concession for the electric bill. Though, even that was minimal in our eyes because we spent about that amount on the fans alone. Altogether from this issue, my husband and I incurred over $700 in additional fees. All while still paying rent timely. Our AC was out from late August until October of 2024. Once corrected, we rarely faced any other issues (aside from WiFi failure every now and again) and thought things were looking up. We decided to renew our lease and were met with regret once more. Shortly after our renewal lease term had begun, our AC experienced system failure again. We are currently still without AC and have been for 3 weeks now. My husband and I have called and visited the office in-person but mostly receive the same responses stating they are "working on it." To this day, the leasing office has not presented my husband nor I with any remedy for this situation. We've heard from other residents enduring these same issues that gift cards were provided, hotel vouchers, etc. to mitigate the impact of this inconvenience. My husband and I have not received this same attention or care. In fact, my husband and I are usually the ones requesting an update and following up while the office has been radio silent otherwise. If you're looking to live in a complex that seems to ignore your needs and fails to follow up or update about important issues, Novel Parkway is the place for you. I'm incredibly disappointed that my husband and I renewed only to be dealing with the same issues once more. I can only hope that this complex does better in the future for the sake of its current residents and potential ones.

Unfortunately, there is not much good to say about the Station House at Lake Mary. They deleted…read moretheir old Yelp profile due to the number of bad reviews and created this new profile earlier this year, they also removed the reviews section from their Facebook page because of the negative reviews there. The buildings have been bought by a new management company who is nearly as incompetent as the last one. The management does not respond to messages in a timely manner and I don't think they do walkthroughs of the property, EVER, as there are issues like trash cans left in hallways, parts of the building falling off and laying on the floor for weeks on end, etc. Yesterday I went down to the parking garage and nearly broke my neck when I slipped on a flooded floor because the parking garages LITERALLY drain THROUGH the doors to the building, you have to open the doors with water coming down them and walk through a waterfall to gain access to the parking garage. The parking garage itself is so poorly constructed I think it rains more in there than outside when it's raining. There are also cars that people have abandoned in the parking garage over a YEAR ago that are still sitting there, flat tires, dust so thick that people write on it. Unfortunately every time they say things they are going to get better, and they might for a few weeks, but then back to the old ways. If you are looking at moving, I recommend that you talk to some of the actual residents who have been here for a while before doing so.

It has been almost a year that I have been staying at Station House at Lake Mary and I can hardly…read morebegin to tell you how much I have enjoyed my stay. My apartment is in exceptional shape and well maintained and I love all of the storage space. The amenities and landscaping are kept up wonderfully and centrally located for easy access. I can walk to the Sun Rail in moments and it is located in the middle of the city of Lake Mary. I would like to add that the Robbins Property Associates group has worked with me to find a win-win solution for any bumps in the road during my stay. Stephanie and Eleana consider it their pleasure to work with me and they have always respond so quickly to any questions or concerns that I may have had this past year. I recommend Station House at Lake Mary if you are looking for an apartment. It is really a lovely place and an exceptional staff.

I have lived here for 4 years. It is nice and quiet with no problems. It has a great location.read more

They over charger and do not fix what you ask. You pay money for a pool that's always closed and a…read moregated community with a broken gate that's always open. Don't ever expect a deposit from them no matter how great of condition you think you leave it in. And you also have to pay $10 just to pay your rent using their service fee!! And so many roaches, never once have we seen them spray even though are you charged per month for that as well. Highly disappointed