My family and I have been working with Joe S. at FCI for years now, and he has never failed to…read moredeliver the absolute best service and options to all of us. He's helped me navigate new insurance options for 3 vehicles now, and each and every time he's been there with an amazing deal and the service to match. They keep their eyes on the real prize - what's best for their clients. I cannot recommend it enough, do yourself a favor and give them the opportunity to give you the same gift that they have given us!

Early 2019 My wife and I were preparing to move out of state. I went to my Insurance agent to ask…read morea question and after 3 weeks without any clarification I started to look for a broker that could help us during our transition. I contacted First Class Insurance Brokers and spoke to Marc Sidaros. Marc was able to answer my questions that day. I got rid of my agent and transferred my business to him immediately. What I anticipated as being a short term relationship has continued to this day. Even now living more than 300 miles away the distance has not been a hindrance and I wouldn't considered finding another agent.

We moved to Minneapolis last year and transferred our insurance to his office. He has been very…read morehelpful. I would recommend him to anyone in the market for insurance.

Casualty Insurance is now called Gallager Insurnace. I Would HIGHLY reccomend this insurnace…read morecompany. I highly recommend this company. I have worked with them since 2011!! I have had different insurance agents and I have never had a negative experience. They have all worked very hard on my behalf and have had friendly and professional demeanors. I have had two different small businesses over the years and they supported me with those endeavors, have moved 3 times and managed all of it. Personal, business and vehicle policies they have managed all of it for me. I suggest them to everyone.

There is a serious disconnect between Casualty Assurance, the insurance parters they work with, and…read moreyou as the consumer. CA told me they were unaware of any changes related to my motorcycle policy. I called the insurance company directly and was told they send CA weekly reports with all the information they need. They offer zero accountability and focus more on winning an argument with their customers than servicing them. Steer clear of them unless you enjoy email battles with their sales manager who will tell you 99.9% of his customers are happy and then invites you to find insurance elsewhere. Mind blown. You'll find better customer service at Burger King.

I'm only giving a two star review because of my dealings with very polite and professional until…read moreyou need to claim assess then things changed dramatically evidently my insurance payments went primarily to pay for his shiny new convertible... Would not recommend.

Tim (Doc) just saved me almost $700 off my annual homeowners insurance policy! He also insures all…read moremy vehicles and toys at fantastic rates with exceptional service. Friends, seriously consider Doc for all your insurance needs. He is also one heck of a nice guy.

Dave Melle State Farm provides outstanding customer service and truly takes the time to make sure…read moreyou understand your coverage and options. The team is friendly, responsive, and genuinely cares about helping people protect what matters most. I highly recommend them to anyone looking for an insurance agency they can trust.

I had such a wonderful experience with Jill Henning! She is friendly, knowledgeable, and truly goes…read moreabove and beyond for her customers. She made everything easy and was always helpful whenever I had questions. Her customer service is amazing, and I would definitely recommend Jill to anyone looking for a great insurance agent!

This office is the very best- Jill, Nicole, Kaytlyn, and Jamie are experts at what they do! I…read morecouldn't ask for a better team - professional, patient, and helpful. They know their stuff! Best insurance office ever!!!

Matt and his team were so helpful and took the time to really understand our insurance needs. My…read morehusband and I were looking to finally combine our policies (auto, renters, etc.). Insurance isn't always the most exciting, so we had been putting it off. Matt took the time to walk us through our options and help us to understand what coverage was best for us (while helping us save some money!). The whole process went so smoothly and we can't thank Matt and his team enough for their help!

During our 15 years with Andrew Anthony as our agent, we only met once. He never contacted us for a…read morepolicy coverage review. We always initiated communication and typically worked with his administrative assistant. After learning that we didn't have appropriate coverage for a claim, we obtained bids from 3 competitors. ALL 3 were over $2,200 less annually for our house & vehicle insurance bundle. Shame on us for not price comparing every few years. If you want an agent who will accurately determine your insurance needs at a competitive rate, please look elsewhere.

I recently moved to Prior Lake and wanted to keep my business local. Andrew help with getting the…read moreproper coverage I needed on my home and car. The pricing was comparable to my previous insurance company, but the customer service was above and beyond. Would definitely recommend Andrew to anyone needed new insurance or looking into changing existing companies.