Ashley !!! She's the best in this business soo good,helpful…read moreand friendly. If you're not happy with your company just call and talk to her !! I definitely recommended you, the other company's has a lot of excuses only but she's fallowing all your problems I'm so happy to find her ! Thanks again all your helps

I spoke with Tiko, she was very helpful.I am very pleased with her knowledge. Thank you, and I…read moreknow if I have a question where I have to call.

I worked directly with Teresa, and she's amazing. She helped me from the moment she spoke to me…read more She caught a policy I had from my previous office that I didn't need anymore in the first two minutes of talking to her. She was so excited to help, she even spoke to Marie about all the possible discounts I'm eligible for. Marie was super knowledgeable and saved me even more. Sylvia has also been patient and helpful whenever I call and have questions. The whole office is amazing!

CAVEAT EMPTOR~CAVEAT EMPTOR~CAVEAT EMPTOR~ BUYER, YOU MUST BE AWARE:…read more This company practices "extortion" with your money. You will not believe the process I'm enduring right now trying to get my money back after they acted like gangsters going into my account to take out money 12 days after I cancelled a policy with these dirt bags!!! Here we are a month in and they got me running loops so I can get my money. I cancelled the policy with them cause i moved to Jersey and the quote they were giving me was $132 more than what I got now from another broker. So you see, no matter how you look at this, there are good at getting to the money CAVEAT EMPTOR, you've been warned!!!!!

Carmelo and his team are wonderful! I have been going to them for about 5 years now and they have…read morenever stared me wrong! I would recommend them to everyone on Staten Island.

Who knew I could have all of my insurance needs met under one roof??? NYC Business Group handles it…read moreall! They help you understand every detail so you can make the right choice. I know I'm in good hands with this company. Will recommend to others!

If I could give a 0 I would! If you want a insurance provide and office to turn it's back on you…read moreand to decline coverage on an accident then this is the provider for you. My car is damaged very badly and I will be paying out of pocket while this company takes my direct deposit for over $200 every month. Statefarm is not a good neighbor and absolutely will not be there!!!!!

I used this insurance for many years, and was happy with them. He has since retired, (sent a…read morelovely reassignment letter.) I have a name that our policy was reassigned to, but I have no idea if that's true of all of his clients, so I won't include that name here. Otherwise, I'd suggest just calling state farm at the general office with your policy number.

Ms. Wanda provides excellent service. Very professional, knowledgeable, and helpful. I highly…read morerecommend this agent.

I called this place about 4 days ago, My cousin is ensured by them and he wanted to add me into his…read moreinsurance, but do to the door English he knows he handed the phone over to me. I spoke to a agent by the name of Shontee R Seward. I told her I was the person been added to the account, and I gave her my liscence information and everything she asked me for. I gave her my email address and that's how we communicated. She never sent me a picture with the new policy with both our names on it, so I just let a few days past by thinking either she was going to send it or he receives it in the mail. Now I need this policy ASAP! to start driving in my job and I try contacting Shontee but she wouldn't respond to my emails my last option was calling the place. Due to not been around my cousin made it difficult just in case they ask me a question and j wouldn't know it. I called and some one answer not Shontee dough. I told them I needed a picture of the policy and I explain to her everything I just wrote above. She then put me on hold for like 5 minutes and kept talking to some in the background. Then she ask me what's my cousin date of birth. I ain't know it by hard so I had to call him and before I called him I told her he's at work it's his first day of his new job that's why he's not around me on this call. I called my cousin and he told me his date of birth when I tell her then she tells me she's not sending me the info she's sending it to him. I told her I spoke to Shontee and the information was sent to my email address since he ain't know English very well. At this point I'm going back and forth with her. She never sent it to me. Sent it to my cousin but then made a complaint to my cousin saying I was rushing her and being unprofessional. Worst customer service I had. My cousin called me kind of upset at the situation, I feel bad myself that agent would call him like I understand if you have safety rules invade of fraud etc.. but I gave you enough proof I was the person behind the phone. Very unprofessional to get of the phone with me to then call cousin and make such a bad complaint. This one star goes based on the service and that particular person that picked up the phone hope you get to read what I wrote and not do it to some one else.

Abie worked hard to find extra discounts for my car policy and recommended additional coverage…read morewhich did not cost much extra. Very happy with his service and appreciated the human touch. Very responsive via phone and email too. Looking forward to a continued business relationship.

franchino insurance has been a great company to deal with.Mr Franchino and his staff were easy to…read moretalk to and made sure that I understand all the processes.I would highly recommend them

I contacted Jim Franchino to attempt to get a builders risk / home insurance policy. He seemed…read moreprofessional during our initial phone conversation but I quickly understood that this was only a façade. Not only does he not respect timeline nor commitment, he quickly became unresponsive and extremely rude. Do not take your business there. Absolute disgrace to any of the insurance providers he represents.

I asked Sam Income Tax Service to look at my tax return for 2024. I thought i may have made a…read moremistake on them. Sam looked at my returns for 2024 and 2023. He found I had made no mistakes. When I asked how much I owed him for taking the time and effort to review two years of returns he told me it was no charge. Sam spent at least a half an hour reviewing the returns. In my opinion, Sam is an ethical man. Though I did not actually have my returns done by Sam Income Tax, I definitely would recommend them to anyone looking for this type of service.

very knowledgeable and helpful. Harun is very thorough and is willing to answer any questions and…read morethey offer overall great service. wouldn't go to anyone else.