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    Inspire Contracting

    5.0 (1 review)

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    3 years ago

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    Carpets 4 Less

    Carpets 4 Less

    (7 reviews)

    Really awful experience. Purchased a Lino floor 4th November. We were told we needed to remove the…read moreold Lino prior to the fitter coming to screed the floor. We called to say we had been at it for a couple of days and couldn't move parts of it. The fitter was sent to asses and couldn't believe we had been told to pull it up as it's next to impossible and can easily be screeded over. When the fitters then came to fit the Lino took they ended up not fitting it as there was a lot of damage to it. Scratches and ridges that meant it didn't lie flat. We had been told flooring is all checked before customers are called to book fitting dates, ours obviously wasn't. Fitter let us know they'd informed carpets 4 less and they'd be in touch. By the next afternoon we still hadn't heard so rang them. They told us they needed to reorder the floor and it would probably be the next day they could do that. I let them know we were on a tight turn around now as we had a kitchen going in 12th December. They said they'd let us know once ordered and it should be fine date wise. We heard nothing again for a few days so called and left a message. We had no call back so after a couple of days I emailed to complain as it was no longer feasible to get the flooring in time. I never received a direct response but the next day did then get a call to say they had ordered a replacement but couldn't confirm any kind of turn around. The floor then did come in the day before my kitchen was going in. It took about twice as long to come in the second time around so I am assuming they took their time reordering. Meaning the kitchen now had to go in first and I'd have to pay to have the kickboards taken out and trimmed. They said at this point I could have the fitter any day the following week. We agreed the Friday. The next day I was notified that the kitchen start date was pushed back by two days, so I called to push the floor fitting back. I gave 5 days notice that I needed to rebook. The person on the phone at carpets 4 less was extremely rude. Cutting me off mid sentence, telling me there is no way they can help before Christmas despite a different employee telling me a day prior that everyday that week had availability . I said forget it I'd come and collect, then all of a sudden I could have the Monday! Floor has now been fitted today 15th December, 6 weeks after ordering. Not once did carpets 4 less make proactive contact with me, not once did they apologise for the flooring arriving damaged or the long wait time. Plus they were so rude on the phone when I needed to rearrange, despite me giving plenty of notice and also being in the predicament of having multiple works going on in the same week due to their error and lack of urgency to rectify the situation. Absolutely awful experience, will never purchase flooring from a high street chain again and will support small businesses instead.

    Horrendous experience with Carpets 4 Less Huntingdon! If I could give a zero star rating, I would!…read more4 weeks of house disruption because the carpet was fitted poorly/wrongly. Customer service was awful - didn't turn up for appointments to sort problems and have to constantly chase them. Finally after weeks of persistence, the carpet was just about acceptable. Beware!! They take your money but you have no comebacks - they are a franchise and when you complain if things go wrong, they palm you off with "contact Head Office" who don't even bother replying! Wish we'd spent a bit more and got a quality job and service and a reputable company to fall back on if things went wrong! Look up the negative ratings on the main 'go to' for reviews and you'll see a common theme here...

    Oliver James Property Services

    Oliver James Property Services

    (1 review)

    Possibly the worst agency I have dealt with, with the exception of Seymours…read more They never respond to my messages when trying to FIND a place. I can't imagine what it would be like to give them your money and expect help, because they already got you then, don't they?!?! I used to work in sales, and I seem to recall, 'getting' the business was the important part and keeping them was vital. Anyway, maybe its just my experience, but I have at least 3 emails that were sent directly to then, with no reply. Asked please let me know if anything becomes available in a certain area, the woman (Wendy) says ok, then new stuff pops up online and she never contacted me again. I guess its better to have found out the lack of care now vs after being tied to them for a year. Good luck out there people.

    From the owner: The services we provide our flexible yet comprehensive so whether you are looking to buy, sell,…read morerent or let out a property we can create a bespoke package which suits your individual requirements. At Oliver James we pride ourselves on offering a professional yet personal service. Through our extensive knowledge of the local property market we aim in ensuring a smooth and productive experience for all our clients. As registered members of The Property Ombudsman, National Approved Lettings Scheme and Safe Agent, Oliver James operates to a strict code of conduct which ensures that we are up to date with any changes in property law and government legislation. Being an independent company run by two Directors means that we are able to meet with clients outside of normal office hours seven days a week. This proactive approach ensures that opportunities are never missed which is essential in providing an exceptional customer service to all our clients. We strongly believe in transparency and therefore there are no hidden charges for services that in our opinion should be provided as standard. If you require any further information or advice please do not hesitate in contacting us

    Inspire Contracting - realestate - Updated May 2026

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