I am a distant relative of one of passed residents. I sent packages to him after he passed away…read moreas I am out of state and was only in touch with him via phone calls. My expensive packages were kept and not sent back. Rachel said she would send back the Christmas present I sent, but she did not do that.

From the owner: Since 1969 the family-owned and operated Golden Years has been focused on providing the most…read morecomprehensive and highest quality senior living options. Now with locations in Walworth and Lake Geneva, the Golden Years strives to continue to be Walworth County's premier provider of independent senior living, assisted living, skilled nursing, and rehab services. The Golden Years of Walworth offers three distinct levels of care on a five acre campus. Situated in the Village of Walworth, Wisconsin, the Golden Years campus includes a 58 unit senior apartment complex, a 26 bed CBRF licensed Assisted Living Residence, and a 24 bed Medicare certified skilled nursing Health Care Center. Designed and licensed to provide a continuum of care for seniors distinguishes the Golden Years from other facilities in the area.

What a beautiful and peaceful place to live. Wonderful, delicious home cook meals. Private…read moreapartments that include, washer and dryer, full kitchen, separate bedroom and bathroom, cable, internet, and phones. There is 24/7 care staff available for your specific needs or you can live independently. Community amenities include: exercise room, salon, movie theatre with cascading seating, reclining spa tub, activities, and chapel. The building is secured and monitored. Sherwood Lodge is located in a nice quite neighborhood that is in walking distance to Geneva Lake and local businesses.

Do not trust the reviews at Google They're mostly staffs or…read morepaid workers who leaves a good reviews If only the e elderly who directly get their services themselves can leave a comment since they're not technologically literate.. They promise you all these words at the hospital and does not keep them Justin is nowhere to be found ones they successfully enroll you into the system They do not check on the elderly nor have any regard when discussing of scheduling Most times caregivers are left wondering with no clue when shifts are canceled week advanced only to return back from work to find out the shift was canceled The office never answers their phone nor is professional Kiersten is very rude this new manager does not speak to elderly with respect and elderly who does not have their children check on them regularly are taken advantage of nor do they consider Lu their voice or feedback but tries to conceal and cover which is far from Christian like since they call themselves a Christian company Tammi is very available and does whatever she wants when scheduling caregivers or elderly request on their schedule It's horrible experience and management in Racine Wisconsin home instead I will NOT recommend this place to anyone neither your love ones elderly or anyone applying for this place specifically this location.

I had taken care of my grandmother near the end of her life, and although it was challenging at…read moretimes, it was also very rewarding. When I quit my job as a Medical Assistant I wasn't really certain what I wanted to do. When I saw an ad in the Journal Times for Home Instead Senior Care it struck a chord with me. I went on the Home Instead website to learn more about it. It seemed like a job that I could be happy doing. Caring for seniors in their homes is definitely different from anything I've done before, but I truly enjoy it. I know that every day I'm with them I make a difference in their lives. I treat them like I would treat a family member: with patience, kindness, and dignity. The most rewarding part of care giving is when they say, "Thank you for all that you've done today". And I can honestly tell them, "It's my pleasure." I feel that my service is valued both by the Home Instead office staff and by the clients themselves. I do think that for the high level of responsibility we have for keeping our clients safe and well cared for, the pay should be higher. Thank you for the opportunity to provide this information. Sincerely, Malisa (Lisa) V

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

If you're in severe pain and need intellectual/compassionate treatment, DO NOT go to this…read morehospital!! Especially the ER!! Only thing they care about is taking your money!! Absolutely pathetic! They charged me over $1,300 for a simple 15min visit. Barely asked questions or looked at my issue. This place is one big scam!!

I have always had great personal service with every team of healthcare professionals from Urgent…read moreCare to Primary to OBGYN to surgery. Shout out to the anesthesiologist Mark (he gets 5 stars)

Review: Very disappointed in Rosewood Manor. They made several promises and they did not keep them…read more The advertise they have a nurse on staff. They do have a nurse on staff but not on staff at Rosewood. The nurse on staff works at their other facility which is approximately 30 minutes away from Rosewood. They did not give pureed food when a doctors order was in place for pureed food (This went on for several months). They try to cut costs by not turning on A/C when it is 82 in the facility. They had a medication error and the patient received a med for an additional month after the med was discontinued. A family member found the error and corrected it, not the facility. There is only one staff member on duty at a time and they go outside to smoke, talk on the phone and let the dog out. They are outside for up to 20 minutes and nobody is inside with the residents. They aren't concerned with safety. They transfer patients without belts and with only one person when two people are needed. The same resident fell out of bed twice in one month. They did not take precautions to prevent this. The family members had to make changes to help ensure the residents safety. Activities were not changed to fit the ability of the resident. During the activities the staff member is texting on their phone and not paying attention to the residents. The residents 'adult diapers' are not changed on a regular basis as they say they are. On several occasions residents have been found with urine soaked through their clothes and onto their chair. The staff are very impatient with the residents.