Thank you for your patience, professionalism and great service here at Insignia On M. I appreciate the staff. I love it here!

Been living here for about 2 years now, management is great! Building has great amenities, haven't had an issue and George at concierge is great! read more

Avoid IOM (DC) if you are a dog owner !!! It was great at first then the management/leasing agents started changing and it started to go slowly to go down.. Rocks instead of grass, cigarette butts everywhere and best part the quiet hours starts at 8pm (so if you'd like to watch tv when you get home from a long day at work you are totally at the mercy of your neighbors and some are "sensitive" to put politely!) My dog was bitten by a much bigger dog with a puncture wounds just millimeters away from trachea... $300 later (non-er visit!!) we were told were lucky as it could have been a much worse outcome it punctured a bit further What does the management do after me reporting the incident? 1. makes a note on paper and slack at 8pm Monday night 2. makes zero follow up by Friday that wee 3. when I follow on Friday and schedule a meeting they then cancel and say "not enough info, we will follow up..." Well, it has been exactly a week since that moment. 4. so 2 weeks after the bite - still zero follow up! Some dog owners completely ignore the leash rule and let the dogs run free both by the front and on the roof (last time it involved 2 dogs running around mine in circles on the rooftop and the owners could not stop them. I am not typically the person who likes confrontation or complaining but my old geriatric dog being bitten and management acting like nothing happened is the last straw! read more

Insignia On M - Apartments Near Me - Washington, DC, District of Columbia

I lived in this building for two years, moving out last week. This building had a number of issues while I was there, including over a month of having half the elevators shut down, pipes bursting and causing no heat last November and the month of no hot water mentioned in previous reviews from February 2018. These issues seemed like a lot for such a short period of time, but this wasn't something we dealt with every day. And, hopefully, this was mostly just growing pains of being a new building. Overall, here were my thoughts on living here: PROS: + The location is key. I loved living in Navy Yard, and it was literally right on top of the metro. If you are commuting via the green line, doesn't get more convenient + From my experience, the building was rather quiet. I lived on a unit that faced inward, but never had a problem with street noise + Any maintenance requests were taken care of generally within the day + The majority of the staff were super nice, and very helpful (especially Linden!) + The amenities are really great, especially the rooftop CONS: + The main reason I left was the rent. I received a rent concession for my first two years, and then a month of free rent for the water issue. That amounted to 4 months of free rent on a 25 month lease. Full price, I am not sure it is worth it compared to other buildings + There is one staff member who works at the front desk who always acts like she is so put out by having to help you get your packages, spare key, etc. Not what I want to deal with coming home after a long day at work. + Access to the rooftop or other amenities was limited to a certain number of guests (My roommate and I had a total of 4 wrist bands, with the option to add 4 more if the extra ones weren't already taken). In most circumstances, 8 people is plenty, but it meant we couldn't invite a bunch of friends over for a BBQ or other event unless we wanted to pay to rent the event space out at $150/hour. This was a great first apartment in Navy Yard, and I enjoyed my time here minus the cons listed. read more

I just moved in, so I will update this review as time goes on. However here are my initial thoughts re leasing process and move-in process, and apartment. - Leasing: I am primarily motivated to leave this review because my experience with the Leasing Agent, Alexis, has been flawless. Alexis was always available to answer my (many) questions and assist with any needs. Truly, Bozzuto and Insignia on M are fortunate to have such a pleasant, attentive person representing its company. - Move in Process: Was able to reserve a freight elevator. Not really any difference in size from a normal elevator, but it was useful to have the elevator reserved for myself to move in for an uninterrupted period of time. Upon my day of arrival, it was easy to get keys from the front desk and I was on my way. - Apartment itself: One of the most clean apartments I have ever moved into. You can tell that this apartment was professionally cleaned, and I can't tell that someone lived in this unit before me. Lots of storage space in bedroom, closet, bathroom and kitchen. - Surrounding area: Couldn't be better. Lots of people walking around on the sidewalks/restaurants. Many people also workout outside which is awesome. Love the waterfront and the proximity of Whole Foods, Harris Teeter, CVS, Starbucks, and many other hip restaurants. read more

Lived here for 2 years and moved out just after covid started to relocate. Would highly recommend to anyone to stay here, especially if you plan on taking the metro. Pros - Location is fantastic, its the best place to come home to after a busy day. Metro is right downstairs, highway access is down the street, and the walkability to food/coffee/water/park makes the building a top choice for me. - Rooftop+Gym, its comparable to a lot of the buildings in the area. Every building has something or another but for our purposes it was great. - Quality, it's a luxury RENTAL building. In our 2 years, we've had a water pipe burst in our unit once and it was fixed in 2-3 days. The management team were there to help us out, by letting us stay elsewhere temporarily. Although rent is high, unplanned stuff happens in life - not Insignias fault. - Staff, especially Kinetta was wonderful at the front desk. There have been many days we have spent lounging in the lobby and we've seen Kinetta (as well as everyone else) work their butt off to serve the residents. Cons - The closets can be very small in the units. Definitely check it out in person to see if it fits with your lifestyle. Not a lot of cons from our end, our time in DC/Navy Yard was very memorable and Insignia had a lot to do with it. read more

Plenty of better buildings in the area! I've lived here almost two years. I can't wait to move out. Elevators don't work for months at a time. HVAC is shut down for weeks at a time. Don't bother speaking to the management office, as all you will receive are lame explanations and apologies. The will also be very happy to raise your rent by a nice margin when your lease ends. Location is great, that's why it got 2 stars and not 1. read more

I'm definitely a vibes person and this place has such a good one. From the moment I came to tour the building I felt it was a very fun and inviting place to live. The move-in process was stress free and any time I had a question, the management team was there to help. The building has a lot of amenities and is located in the heart of the Navy Yard so you'll always have something to do. If you are looking for a new place to live I highly recommend stopping by this place. read more

I'm a current resident at Insignia on M and have been since February 2023. The amenities, location and concierge and maintenance staff are excellent, however I cannot say the same about management. I was hesitant to move in to the complex since it's managed by Bozzuto but ended up signing a lease anyways. Since the day I moved in, there has been a foul stench. It turns out there is a leak in the air vent behind the wall of my kitchen which is causing sewer gases to enter the unit. The problem has gotten so bad that my boyfriend, friends and family refuse to come over. Section 6 of the D.C. Tenant Bill of Rights says "the landlord must ensure that your unit and all common areas are safe and sanitary as the first day of your tenancy. This is known as the 'warranty of habitability.'" Because maintenance informed me sewer gas is leaking into my apartment and has been for 6 months, my unit does not meet the "warranty of habitability" since the unit is not habitable due to poor air quality (which has been measured using an air monitor). It also seems that Bozzuto is in violation of the terms of the lease. I have been extremely patient for the last 6 months and feel like my patience has been taken advantage of. I feel like management is being negligent and this is not appreciated, especially since rent is not cheap. I have left voicemails and emails with management to which I have received 0 responses to. I hope this issue is resolved asap so I can enjoy my home and not be frustrated/angered every time I wake up or return from a long, busy day and am forced to deal with the foul odor. read more

Not really understanding this building being labeled so poorly. Really sucked for those of us who went through the hot water problem, BUT they made things right. People should be fair and update their review to mention the free rent we got to compensate for the water problem. It wasn't that bad, we all survived. I personally think a 1 Star building is infested, not safe, etc 15 second walk to the metro, great street parking for visitors, concierge service is solid. More businesses are opening up on the ground level which will hopefully make this place even better. read more

This is the building for you if you appreciate cold showers. We have not had continuous hot water in nearly a week. It fluctuates between cold and lukewarm but never hot enough to comfortably shower or safely wash dishes. Although maintenance has been working to resolve, building management seems to be clueless about the problem. Building management has not communicated well with residents and has sent emails suggesting that everything is fine or is improving - neither is true. Very disappointed in how Insignia has handled this and hoping for a hot shower in the near future. ***Update*** It has been two weeks since we have had hot water. They are working on a repair and have given rent credits which are appreciated. Beware of some of the reviews that came after mine, they are from Insignia on M Marketing Staff. It is certainly cute that paid staff are leaving positive reviews. read more

I moved in recently and couldn't be happier with my choice. The move in process was seamless, the staff is friendly and helpful and the common areas are extremely well maintained. read more

Facts: All the residential units do not have Heat or AC for 17 days due to an HVAC "upgrade" Management offered to provide 1 space heater to each unit due to the inconvenience. The space heater that we received is designed to heat 160 sq feet. Our apartment is 5 times the size. Management continues to deny any kind of real assistance or rent concession for this. This building continues to have problems. Opinion: Just read the other reviews. No hot water for a month, flooding, mold (rumor), the UFC fight in the pool with blood and broken glass, 2 of 4 elevators out of service for a month, and then 1 elevator out of service indefinitely, the list continues. Glad to have received a month free rent for the hot water issue. For all other issues, they have not taken accountability and provided a fair solution. Their response to this issue with the heat being out has not been acceptable. I suspect for any future problems, they will just thank us for our patience. Avoid this building and bozzuto. Linden is awesome at the front desk. I may come back and visit him once I move out to any other non-bozzuto property once my lease is up. read more

I have lived in this building for several years at this point and do not plan to renew my lease and would not recommend this building to others. Among other issues: - Someone was stabbed outside the parking garage of the building this week, and no one from the staff thought it would be prudent to tell residents that this occurred. - Management recently announced that dogs are not allowed in any amenity space, including leashed outdoors in the roof and courtyard. I don't see how having a leashed dog outdoors harms anyone. - The only available outdoor space for dogs is the so-called "dog run" which is tiny, covered in dog pee all the time and supposed to be for all of the dogs in the building. Enjoy using the grills on the roof next to this area, as it reeks of dog urine. - I recently learned that management is covering the mulch pits out front (which virtually all dog owners use for their pets in light of the above-mentioned issues) with rocks. - As other reviewers have noted, there are constant and extended periods in which multiple elevators are broken at the same time. at peak hours this leads to 10 minute waits for an elevator. - We have also had repeated issues with areas (including hallways, lobby, etc) smelling heavily of marijuana (including on weekdays and during business hours), despite the fact that smoking indoors is a violation of the lease agreement. according to management, they have no way to enforce this requirement under the current eviction limitations. (So in sum, they are more concerned with cracking down on dogs being outside than with drug use). - please note that a lot of the positive reviews around the same period were at a time when the front desk staff (who are lovely) were asking people to give positive reviews. read more

Insignia on M is the best! Right in the heart of navy yard. Great service. Great residents, great rose'!!

I'd give this place zero stars if I could. First off, the positive reviews on this page are written by employees who don't live here. They should be taken down as being fake. Second, in 9 months, this building has had 2 of those without use of half the elevators- think hundreds of people (and dogs) trying to use 2 working elevators at all the peak times.... Consolation prize? Cheap wine while you wait 15 minutes for the elevator (let me tell you, really helpful when you're pregnant and have severe swelling in your legs and feet). Third, oops! Another elevator is broken! But it'll only be for a few weeks so those hundreds of residents can deal for a while. Fourth, HVAC out the first time... During the warm DC fall month of October. Not inconvenient at all. Let's install loud portable units if needed that don't circulate the air well. Fifth, HVAC out the second time. But this time for TWO WEEKS. That's a half a month. The cheapest units rent for about $2000/month, so for $1000 of that you can find somewhere else to stay if you are uncomfortable. Also, the loudness of the unit and poor circulation of the cool air aren't even the only issue here. What about when the unit flings itself out of the wall whacking a person in their sleep and leaving a huge hole in the window for their pet to jump out? Well, sorry that happened but rent is still due. Which brings me to number 6.... Sixth, there's no monetary concession for this "inconvenience" because "the owners need to make money to pay their mortgage" -Regional VP of Bozutto. Well, to the owners of Insignia- I'm glad that padding your pockets is more important than providing your residents with a safe and up-to-code building. If only you didn't cut corners to lower those costs and thicken those wallets 2 years ago when you built the building..... read more

IOM is well located to Metro, restaurants, Whole Foods and Harris Teeter to name a few. I am absolutely spoiled living here. The building is not without it's problems, few new buildings are, but the staff is doing the best that they can. I think some of the reviews are unnecessarily harsh. Most of the buildings limit how many guests you can have at the pool, and for good reason. Yes, it's annoying but it is an apartment community. Imagine if every resident brought 8 guests. My lease is up in 2 months and I plan to renew. read more

Disclosure on my review: I have lived here for about 8 months (since Sep2017) in an upper-floor unit that faces M St. My side of the street does have its share of construction noise, but nothing too noisy in my opinion and no garbage trucks or fire alarms like in one review (maybe that's on the other side of the street?) The windows and walls are surprisingly sound-proof (relatively). The staff is very friendly, smiling, and responsive to your needs: I have to disagree with one of the reviewers below who said the staff is unfriendly. Maybe the reviewer had some bad experiences with the management. But I have only positive things to say about the front-desk concierge (Linden, you're awesome!), the cleaning staff, and the maintenance crew. They are always smiling and cheerful. I have never seen janitorial staff be so happy before. The front-desk concierge are very helpful with any requests ('hey can you hold this envelope and give it to my friend who's stopping by when I'm gone?') and show that they care about you as well. Maintenance is very responsive to things that go wrong in your apartment: You can log your repair request online or on the app and I've always had someone come that same day (as long as it's logged during the workday) and been very friendly. They don't give off an attitude of "gosh you're ruining my day" or "ugh, I have to do this simple thing for you?". In fact if they run into you in the hall a few days later, they've always followed up and asked how things are going. One negative has been the large number of building-wide repairs (i.e. no hot water water all of January!). I know new buildings can have growing pains, but I expected more from Bozzutto who manages over 100 properties. Shouldn't they have this on autopilot by now? How could they overlook and mess up so many small details like the garage door not working or the hot water pipes not built properly, etc? They did make up for it with 1 month free rent, but I am still disappointed that so many mistakes were made in the construction of the building. Overall though the staff is very friendly and makes you feel like home and the building itself is very nice to live in. read more

Great building-Awful Service! There are many options in the NavyYard area that provide comparable amenities and accommodations, I would suggest checking those out before coming to the Insignia on M. There have been many issues with the building itself, as outlined in other reviews (lack of hot water), but the main issue I have encountered is an incredibly rude and unprofessional staff. I have been living in luxury buildings in the D.C. area for many years and have always had an exceptional experience. This has been below my expectations to say the least. read more

IOM has been a wonderful place to call home!! The staff have been attentive to everything from packages to maintenance requests. There was never any judgement when I locked myself out of my apartment either!! A well managed building in a great neighborhood- I highly recommend you consider IOM for your next apartment home! read more

This is a great building with friendly staff, great amenities, and nice rooms. I thoroughly enjoy Allen aspects and am happy with my decision move in. read more

We have been living here for 6 months now and have been dealing with constant issues since moving in. The biggest and latest issue is that the whole building is currently without AC/Heat for half of November. It's odd that the building already has to upgrade their HVAC system after only being open for 2 years. This is unacceptable for the high rent we pay to live here and management won't offer any reduced rent or compensation during this time. Their solution is to "open your windows because it should be cold outside." That is not a solution due to the loud street noise, construction, and buskers all through the day and night. We are considering hiring an attorney to deal with these matters, unless management starts doing their job and offer compensation during this time. read more

great spot to live in DC. management is great and the location is superb - close to whole foods, harris teeter, and lots of restaurants. also right next to navy yard metro stop which is very convenient. read more

I moved in a few months ago and even with covid, they made it very easy. The staff was helpful with signing paperwork, movers and very welcoming. Also can't beat location. Love it here. read more

I've lived here for a little over a year and absolutely love it. The staff are always attentive and helpful and the floor plans, amenities, and community couldn't be better. Love the lifestyle that comes with living at iOM - would strongly recommend for anyone wanting to live in the Navy Yard area. read more

Great building in many ways. Beautiful common areas, clean modern apartments with large windows, good management. Downside is that M street is a little noisy If your apartment faces that way. Pool is a little small like many apt buildings. read more

I would like to thank the people that are working in the administrative office, they are very kind. They accommodate us with all of our little difficulties that we've had outside of the building and we're very appreciative of that. Last but not least, we feel very comfortable with the treatment we are getting from the team. read more

I lived here for a year and only moved because I moved cities. Although there were some mechanical issues now and then with the building, nothing seriously effected me or my apartment. The best part about this building is the management and staff are GREAT (Bozzuto managed). They were always super helpful when I needed something, accommodating and flexible. They really understand excellent customer service. Those things go a long way! read more

unfriendly & unhelpful staff. Treats residents poorly. Rude to guests, even when they are on the approved list.

There are a lot of options in this area that are well managed and have much better amenities. This building has had a ton of issues from lack of water to flooding, a suicide, brawl on the 4th of July resulting in police and ambulances, terrible management. The units are nice, when the water/heat is working, but there have been many issues. Just when you think things are getting better in this place something else happens. It is like waiting to see what happens next. Doesn't feel like a safe place anymore. Save yourself the headache and move somewhere else. read more

I lived here for a year and really did enjoy it. I loved the layout of the apartment and the great closet/storage space you get. However, I know there were tons of flooding issues that I was lucky to never have, except for a funky smell that would come out of my a/c. Also, it is a very loud building due to the location (which is also extremely convenient to everything). The apartments that face the alley are not any quieter and any noise, trucks, crazy people yelling, etc. echoes. I also have to say that the staff is so nice and professional and were always great to deal with (leasing, concierge, & maintenance) and that is hard to come by in a lot of these new buildings. read more

This is a horrible building to live in. The walls are paper thin and the management isn't helpful in enforcing quiet hours. The elevators are constantly going out. There have been persistent hot water problems--either we have none or not enough, even though the issues were supposedly fixed. There is constant turnover at the front desk. Problems they are supposed to be aware of are never communicated from one shift to the next. Way over-priced for the service. There's a reason the occupancy is low and everyone is moving out. read more

Yes, it is true, we had no hot water or unreliable hot water for 2-3 months. As aggravating as it was, they gave all residents a rent credit equal to one month's rent. I think this was very fair. It is a brand new complex with amazing amenities. The rooftop is one of the best in Navy Yard in my opinion. We are right on top of the Navy Yard metro and it's a 5 minute walk to Harris Teeter. There's a Whole Foods opening up right across the street soon. The Navy Yard bars/restaurants are about a 10 minute or less walk away. I am knocking a star off simply because I live in the alley and the noise is bad. I also hate that they call my floor plan a "junior one bedroom" when it's clearly a studio. Without my upfront rent specials, I think this place is overpriced as well as the other complexes in Navy Yard. All in all though I recommend this place! You get what you pay for. read more

I moved from Arris apartments (do not recommend) to Insignia in July of 2017. The building caught my eye while it was being constructed, and when I toured the 692 sq ft, 1 bedroom floor plan, I knew I would be moving in. Pros: Easy access to the metro, plenty of fast food style restaurants within a 2-3 minute walk (chipotle, 5 guys, shake shack, etc) , gorgeous common areas, impressive gym, friendly staff, and great move in rent credits (I got 2 months free for the alley apartment on the 2nd floor). The alley apartments are a little noisier, especially on the second floor, but it's not like the Navy Yard has the U-street crowd roaming the streets at night. I haven't met a lot of residents, but most that I have come into contact with are courteous and respectful. The leasing staff was great, especially Cody, who makes me laugh every time I see him in the building. I barely hear the construction noise going on since it occurs mainly during the day while I'm at work. Cons: -The water issue was inconvenient for a few weeks, but Buzzuto made it right with a free month of rent. So I was awarded $2400 for having to take a few cold showers. The building is new and had a design flaw, which they corrected and made right with the residents. -Closet space in my little 1 bedroom is terrible. I should have given this more consideration, but I thought I could make do. The bathroom is about twice the size of a normal DC apartment bathroom, so I wish they would have converted some of that space to a closet type area. This probably isn't the case with the other floor plans. -In my opinion, they messed up the design of the stair cases in this building. You cannot access your apartment by taking the stairs from the lobby. Both staircases are exit only, with locked doors that have no key fob entry. I know they did this for security, but the I one of the main reasons I wanted a low floor apartment was so I didn't have to deal with the elevators. -That brings me to my biggest complaint, and the reason I deducted the star. The elevators in this building are AWFUL. They have reprogrammed them at least once, and they worked great for a few weeks, but they ultimately just go right back to being terrible. There are 3 that residents can use for daily transit, and 1 freight elevator, and there always seems to be an issue with speed. Thyssen-Krupp designed them, and these people should be ashamed at the product they put into Insignia. I can deal with all the other maintenance issues (water, trash chute, coffee machine, etc), but the elevators are a near deal breaker for me. Overall I'm happy with the building, but if they do not offer another round of rent credits (and permanently fix the elevators) when it comes time to renew, I'll probably go to Agora or another building in the Navy yard when my lease is up. It's easy for me since I don't have a lot of stuff, and with the amount of new buildings going up, it just makes sense to move. read more