the 2 ladies Mary And Karen were so extremely kind. The office is very cozy, beautifully decorated…read more Most importantly, the storage units are affordable and very clean safe atmosphere.

The staff was wonderful friendly and very helpful. The place is nice and clean. The biggest…read morecomplaint is all the unknown fees that are added, that are not shared up front. The monthly Tax, Lock fee, registration fee, and the insurance. It takes your great deal and almost doubles it...............

They keep upping rent on you there weeds everywhere they gates at times are open all…read more weekend long for anyone to just drive in there, quality of the place is just starting be seem ran down, everytime I go there knowing you who I am they do drive by to just see what im doing there, heard management talking bout how a women had been attacked there that weekend , so im paying $90+ for a 5×8 unit when I can go around the corner and get 10×10 for half the price amd thats what I did DONT RECOMMEND THIS PLACE THERE CROOKS !!!!

The level of customer service here was awesome my Kids loved the customer service they received by…read morethe gentleman there!

I am extremely disappointed with my experience with this moving company. After receiving repeated…read morecalls and pressure to book my move, I finally signed the contract and scheduled a moving date. At no point was it made clear that my reservation would be canceled without further notice if the deposit was not immediately paid. Although I signed the contract and believed my move was scheduled, the company canceled my reservation and gave away my moving date because I forgot to submit the $100 deposit. Instead of making a phone call or attempting to contact me directly, they simply sent a text message informing me that my move had been canceled. Considering how aggressively they pursued my business before I signed, I expected at least the same level of communication before canceling my reservation. A quick phone call could have easily resolved the issue. Instead, I was left scrambling to find another moving date and dealing with unnecessary stress.

I accidentally contacted them (through yelp still don't know how I did that) but they went above…read moreand beyond to help me LAST minute and after normal hours because I was in a bad situation as far as housing went. Thankfully My apartment was also able to help last minute and move my move in date up to the next day. Tim, and his team were KIND courteous and careful. They successfully got my very difficult to move sofa up three flights of stairs Without damage! It was nice to have genuine human interaction with people offering a service and knowing they care about the people they are providing for. Only one of the guys let me buy him dinner, dang new years resolutions haha (I always get my movers dinner because it's a job that takes so much work!) Netta (woman that helped with scheduling and stayed in contact with me to make sure everything ran smoothly was a pleasure to work with. If you need good, honest movers that will treat your things like it's their own, and treat you with care and kindness. THESE are the people you want. Thank you guys!!!

Mary was very helpful with getting my storage needs met. I was able to set everything up over the…read morephone/email, while I was out of state, with her assistance. Mary even set me up with two units next to one another if my stuff wouldn't fit in one unit. Fortunately enough, their 30' x 30' was large enough for my four bed plus garage home. There is no year-long contract either.

Fantastic Service, Rates, and Unit...completely exceeded my expectations!!!!! Mary was so great at…read moreexplaining everything due to the fact....with Monclova there is no fine print you must cover. It was soooo simple. I was worried that I was not going to able to find INEXPENSIVE, storage FOR ONLY A MONTH OR, TWO. But, as it turns out Mary was exactly what I needed, only THREE MONTHS in the Unit, and I was out. I paid the 1st Month's rent, MONCLOVA STORAGE PAID THE SECOND (Promo at the time of booking), AND GOT A FREE LOCK ALSO! The best part was at CHECK OUT, I came over and cleaned out my unit on a Sunday...By the time I called Mary on Monday to inform her, she had already started processing to Move Out, and had the Unit rented. I did not even need to go back in to sign a cancel form, or anything. All I can say is I paid (well under) $150.00 for THREE MONTHS of storage in a 10 x 10 foot Unit, and a FREE LOCK...and truly feel like I got away with robbery...it was soo inexpensive. And last, my unit was spotless!!! It was stayed clean and stayed 100% Dry! Thanks again Monclova Self Storage, and Mary...YOU ROCK!!!

Mikes was easy to work with and replied via email with pricing and scheduling which i prefer over…read morecalling since often i'm unable to answer my phone. Price was good, and delivery was prompt.

I called up this company to have them haul away a basket ball hop from my back yard with a large…read moreconcrete base. I spoke with Mike he said it would be no problem. He asked me to text him pictures which I did and he quoted me a price of $200. After that for two and a half weeks I tried calling and texting to set it up and never got a single reply. I then reached out to Ron's Demolition and Hauling, they came out the same day and for the same price. Don't waste your time with Mike's Hauling and Demolition.

They're fantastic! My senior citizen father is starting to downsize, so while I happily lent him a…read morehand going through things, neither of us knew who to call to help haul the purged stuff. When I called Horton Hauls Junk, Danielle invited me to text or email photos & I had a quote within 30 minutes. For the amount of stuff we were tossing (mattresses & an old exercise bike among it), the quote was totally fair. We were able to schedule within a few business days, and they were perfect--prompt, communicative, professional, and quick. They'll 100% be our first call the next time we're decluttering. Thanks, HHJ!

I called Hortons to pick up some items in my rental property left by last tenant. Was told that…read morethey charge for space taken up on truck. This was not a whole house clean up just some misc household goods and trash/junk left behind. After sending photos we agreed that a 26 foot box truck would accommodate this project more than likely. The representative also shared that if we use less space it will be less of a charge and it looks like there may be space left. I figured for the whole truck anyway. Job is done Hortons are paid. I had my Realtor do a walk-through as to get house ready to rent again. at rear of garage there was a single chair left. I called Hortons and they said that they could return to pick up the chair but there would be an additional charge. Either they were not thorough with their initial job or they were trying to take advantage of an out of townee. Not sure but this company is shady and I wouldn't recommend anybody doing business with them.