Terrible, terrible, terrible service! I ordered a three-piece sectional sofa from these buffoons,…read moreand when it was delivered a week later, two pieces were correct, but the third was the wrong side. No big deal, mistakes happen. They left the two pieces that were correct, and took the wrong one away, telling me they would return in a week with the correct piece.
Instead, they arrived with the EXACT SAME WRONG PIECE. They took it away again, with no answer as to what they would do next to fix my problem. I was told someone would call me, but no one ever did.
I went to the store to talk to someone, and they told me they could deliver the correct piece, but I would have to pay $300. I told them I would rather return the whole thing. They told me to take photos of the two pieces in my house, and email them. I did, and they scheduled someone to come pick up the furniture.
Two men showed up, but they told me they were only there to take photos of the furniture. They took pictures and left, leaving the pieces in my house. I called the next day to see what was going on, and I was told that they had no record of anyone taking pictures of the sofa, and no one was scheduled to pick them up.
Almost every time I have called them on the phone, I have been hung up on or disconnected. Every person I have spoken to has lied to me. Not one person I have spoken to has apologized to me for the total hassle I have been through. No one who works there seems to care at all about their customers. They still have all of my money, and I have two pieces of a sectional sofa taking up space in my home. NEVER SHOP HERE!!!