There are so many things I like about the Worldmark Indio resort that it's going to be hard to fit…read moreit all into this review. But there are some things I think they can improve on, rather the whole company, and because of this I'm giving it 4.5 stars. I'll start with what they can improve on: their "highly suggested" sales pitch disguised as an owner update meeting. Now I know it comes with the territory but is something I do not look forward to. Most times they go over the 1 hour time slot and turns into a sales pitch to buy more and make it seem like you're foolish for not seeing the value. It hasn't been so bad at this location but just a reminder that people are on vacation and they would rather not be spending time in a meeting when there's relaxing to do! Ok I'm done with that, now on to all the things I like about this location. This property is slightly tucked away behind homes and a golf course, giving it a private feel. The entire property is very well maintained with staff walking around the property at all times. There is also so much to do, including the main attraction - the lazy river, pools, tennis, pickleball, basketball, shuffleboard and a fantastic entertainment room and gym. There are also many grills scattered throughout the property as well as seating areas. And my favorite, the on-site spa which I've always had such a good experience at. They have decent priced massages and they do a great job. I must also mention the rooms; they are spacious and comfortable and provide all the amenities that you need including all kitchen utensils and washer/dryer. Many if not all also have very nice views from the balcony. This is a truly excellent property where anyone can find what they're looking for in a vacation.

I stayed at WorldMark Indio for the Coachella weekend and, while the property and the resort are…read morebeautiful, there are a lot of minor things that really just became an annoyance to me during my stay. Because it was the weekend of the Coachella music festival, the entire resort was full and it was extremely busy. Check in was quick and easy with friendly staff. Since it is a WorldMark location, we were offered the timeshare presentation (marketed as a "tour of the property"); we politely declined and they never bothered us again about it. The following items really annoyed me and I am not sure whether this is the norm or if it was because it was busy and the resort was full. - The resort DOES NOT provide additional towels. You can only replace dirty towels by calling housekeeping and trading your dirty towels for new ones. I have never seen a resort/hotel do this and did not like this practice. Just really annoying. - The resort does not offer housekeeping, even though we stayed for 4 nights! Our room was never cleaned as a result and we had to take the trash out ourselves. I even tried leaving the trash outside my door so that housekeeping can just grab it, but I found that it was just left there all day. Some other cons... - The AC does not work in the bedrooms. It is strong in the living rooms, but there is no air in the bedrooms for some reason. Being in the desert, it was sooo hot getting up to the high 90s outside. AC is necessary! - The food in the market/cafe is pretty mid... With WorldMark Indio being a large well-known resort in the area, I would expect the cafe food to be better. Pro though - I like that they have a market/cafe; definitely helpful to get a quick lunch in before heading to Coachella. - The security becomes very aggressive if you do not have their resort wristbands on. I accidentally left mine in the room on the first day and was almost not let back onto the property even though I could tell them my full name with ID... The best and really the only PRO I can tell you about is that there are shuttles here that take you to the festival! It is run by a private company called LF Festivals. It is very convenient and costs $145 per person. It is expensive but it was convenient and made it so that we had one less thing to think about. One thing they could work on though is the wait times. I waited over an hour sometimes to get onto a shuttle since the line was so long. Sometimes though there was no wait and I got onto a van immediately. Okay, I know I have a lot of negatives to say but it's a solid place to stay. I guess I just had high expectations because of the high price. Overall, nearly every staff I interacted with was very friendly and helpful and the front desk is quick to answer the phone when you need assistance with something. The room was clean and there is a microwave, fridge, freezer, and stove. Very convenient.

Real nice Hotel, with many activities that the hotel has to offer for families. Clean and pricing…read moreis very reasonable. Lower area lobby is great with food options and drinks at the bar. Huge TVs for sports games showing, and a cool arcade for the kids up above. Reason for my rating of 4 out of 5, we constantly had a problem with our keys deactivating, several times we had to go down stairs to activate them again and again. It's a family hotel so there's a lot of children, with that being said children are running around halls and floors causing rumbling throughout. Sometimes relaxing in your room may not be possible due to noises. The coffee shop was definitely a plus, the downside is the employees are not patient and good service depends on if they are tipped. Cava was great and customer service and food on point! We will be back regardless of small issues, hopefully the hotel can fix these issues for a 5 star next time.

Super chill spot! Check-in was a breeze, staff was friendly, and the views are awesome. They offer…read morebreakfast, and you can even order the night before, which is pretty convenient. I had a breakfast burrito and it was good, would've preferred fries or tots instead of chips, but still tasty. The place has a golf course, a cute pool, and tons of restaurants and amenities, so you really don't have to leave if you don't want to. Perfect spot to relax and enjoy the scenery.

Stayed here for Coachella and had a great experience overall. The property is really nice and felt…read morelike a relaxing escape after long festival days. Rooms were comfortable and the grounds were well kept. Super convenient for Coachella too. The shuttle bus stop was just across the street at the neighboring hotel, which made getting to and from the festival pretty easy without much hassle. Solid choice if you're planning a festival trip and want somewhere clean, comfortable, and close to the action.

We came to this hotel expecting a nice experience for our family of 7, but unfortunately almost…read moreeverything went wrong from the moment we arrived. We booked 2 rooms, and one of them had a horrible smell of bleach and medicine. It was so bad that we immediately asked for a different room. We then had to wait over an hour with all of our guests before getting another room. What made it worse was that the staff admitted they would not give that room to anyone else because of the smell, yet they were originally ready to give it to us. Then both rooms had toilet issues. One of the toilets was clogged and not functioning properly from the beginning, which created another mess and forced us to get a third room. On top of that, most of the room keys they gave us did not work properly. The staff was aware of the issue, but even the replacement keys were malfunctioning. We constantly had to share keys between family members just to get into our rooms. After all of that, we decided to relax by the pool and enjoy some quiet music with our family. There were other guests around us enjoying themselves as well, and the music was not loud or disruptive. However, one staff member approached us very rudely and told us we could not play music. We explained that we have been coming here for 22 years and this had never been an issue before. Her response was, "That's fine, you don't have to come back here," which was extremely rude and unprofessional. She also made comments about calling security if she had to repeat herself, which felt more like a threat than customer service. It is very disappointing to see such a nice establishment damage its reputation because of poorly trained and unprofessional staff who clearly do not know how to communicate with guests or provide proper customer service.

Came here for a work event. The rooms are nice and what you…read morewould expect for how much you pay. Hey do you have a nice gym and I appreciate the free classes. I enjoyed having a swimming pool and hot tub right outside my door. Also, I liked having parking available very close by. I had to use the text service with the hospitality staff and everything was answered promptly and the requests were fulfilled quickly.

I stayed here for stagecoach and it was a great hotel. Upon arrival, we were welcomed with a bag of…read morepretzels and a poppi to cool off from the heat. The hotel was busy but it was big enough that it didn't feel crowded. The hotel room was comfy! There was a welcome gift in the room when we arrived which was great. They provided toothbrushes, electrolytes, balm and a pack of wet wipes. There was a pool right outside our room which was easy to relax at. On Saturday, there was a list of events going on by the pools which was a fun concept. The bus pick up was right by the check in so thankfully our room was close enough that it wasn't a far walk. The hotel is gated so I felt safe my whole stay. Overall I'd definitely stay here again!

Clean, beautiful casino floor!…read more Stopped by to use the restroom and the players club had an awesome promo; ended up winning a couple bucks! Friendly staff and clean restrooms. A decent pit stop if you're in the area.

Soooo. Came to fantasy because we love this place.... BUT... They dont allow us to watch UFC…read more Just wondering why? We were going to go to Agua where they have no problem showing it.. Bad, bad Fantasy. Get it together. We are spending money

Love this place -- have been staying here for several decade ... but love the changes that the…read moreTommy Bahama hotel group have added to the resort. The rooms are spacious, the pool area is relaxing, the grounds and landscaping are beautiful, and the staff are so friendly and welcoming. Did not get a chance to try the spa this time, but was able to enjoy some food in the bar area while waiting for the shuttle to the tennis tournament. Love that they had some fun tennis themed menu and decor for the BNP Paribas Open. Would definitely stay here again when I'm in the Coachella Valley area.

Girlfriend and I were really looking forward to this stay, as we love the brand, and have visited…read morenumerous Tommy Bahama restaurants and stores. I own numerous shirts, shorts, and other Tommy Bahama garments. The staff is very unrefined and even came across totally uninterested in helping (at the front desk) and bored. Bar staff having loud personal conversations while ignoring bar patrons. All in all, it just didn't feel like a high-end resort, and there was a general lack of care and attentiveness across the board. A manager checked in with us during our dinner, at which point I communicated that we had been provided no forks for our dessert--and the response was something akin to "I ALWAYS get on them about this!" or "I have to remind them over and over..." So this was apparently a common issue. Again, front desk employees don't care--there was no explaining that there are bikes available to guests or citrus to pick and get juiced. Not welcoming. And barely acknowledged me when I dropped the keys off as I checked out. WiFi was bad in the room--but front desk didn't pick up when I called. Also poor cell service on the property. The food was good and the property looks lovely. Room was nice. Although you could see the bathroom door was swelled from water damage. And that looks tacky. It feels like there's a lack of good candidates for staffing in the desert. And perhaps poor training. I want to feel like the staff wants to be there. Pretend and help keep up the illusion. Both my girlfriend and I left feeling a bit disappointed--and seeing the cracks in the illusion.

We love this place. We've been here a few times. The service is excellent, the restaurant is great…read moreand the views are amazing. Rock solid hotel for the area.

Title: Beautiful hotel - but a confirmed booking was suddenly withdrawn…read more I truly wanted to love this hotel. In fact, I still wish our stay there had worked out. For context: every two years, I donate my time to mentor a small group of aspiring photographers who fly in to work with me for about a week. It's a non-profit initiative that continues the legacy of my own mentor when I was a teenager. For the upcoming workshop, we planned to start with two days around the Salton Sea, and this hotel looked like a wonderful fit. After some research, we contacted the hotel and asked if they could match an offer we had received for this hotel from the German travel portal HRS for five double rooms (two beds per room) for $1,848 all-inclusive for two nights, including breakfast. It was slightly above our budget, but we were willing to make it work. The sales manager replied: "I think I can work with you on the rate. I just want to make sure a single king-size bed in each room is ok and if 6 rooms will be enough for your group." We confirmed that arrangement, adjusted our group so most participants would share beds for the two nights, and accepted the sixth room offered to accommodate everyone. We then: - confirmed the booking - received and returned the credit card authorization form - drove to the hotel to inspect the property in person - cancelled the alternatives we had on hold Two days later, we received another message from the hotel explaining that the rate had been misunderstood internally -- it had been read as $1,848 per night rather than for the two-night stay. Unfortunately, despite a long email exchange, the hotel ultimately declined to honor the arrangement and suggested we look elsewhere. The result: we had to restart the search on short notice, and I will now make another 500-mile round trip to inspect the replacement hotel. That was disappointing, especially because the property itself looked lovely and we were genuinely excited about staying there. Mistakes can happen in any business. What matters is how they are handled. In this case, the solution was to ask the customer to absorb the consequences. If you plan to stay here, I would recommend confirming rates and all conditions very carefully, particularly since they upcharge a resort rate - and when scouting it, it felt like a very nice small boutique hotel to me, far away from a resort (which was fine to me, as we were looking for a place to sleep and leave after breakfast ;-)

If you are considering booking Old Polo Estate for your wedding - look no further and thank me…read morelater! This property is absolutely stunning and what truly sets it apart is that you get the entire place to yourselves for the weekend. At first, the investment might feel like a lot...but when you really think about it, most venues charge a significant amount for just 4-5 hours. At Old Polo, you have the option to turn your wedding into an entire weekend experience and that made all the difference for us. We booked three nights at Old Polo and we don't regret it for a second. We had our entire bridal party and family stay on the property, and it honestly felt like a wedding vacation (even though we live locally - it was the best "staycation" we've ever had). Instead of one quick blur of a day, we had a full weekend of memories, laughter, pool time, late-night chats, and quality time with the people we love most. It was the best time of our lives. The house itself is immaculate. It is beautifully maintained, incredibly comfortable, and perfect for a large party. Every detail feels thoughtful and elevated. Julie is amazing to work with. She is professional, organized, responsive, and genuinely cares about making sure you are happy. The entire team is on top of everything, which gives you so much peace of mind throughout the process. If I had to do it all over again, I wouldn't change a single thing. Old Polo Estate gave us not just a wedding day, but a wedding weekend we will cherish forever!

What an amazing venue, most definitely a hidden gem in Indio We attended a beautiful wedding mid…read moreFebruary. The grounds were lush and well maintained. The service was top notch. Food, entertainment, beverages were more than expected. Parking was close by. The space is outdoors and the beautiful weather added to the special day.

We stayed here on a Sunday evening on our way from Arizona to Orange County…read more This is a nice, safe location. There are no restaurants within walking distance, but there is a nice selection only 2 or 3 miles away. We thought the breakfast wasn't as tasty as we have experienced at other Hampton Inn's and we couldn't find a water purifier machine in the gym as we have at other Hampton Inn's. But this location was very nice, the beds were comfortable, towels were soft, our room was very clean, our 4th fl room was quiet, and the staff was nice.

Help me out, yeah You know you gotta help me out, yeah…read moreOh, don't you put me on the back burner You know you gotta help me out, yeah... 3/5 Service Coffee in the lobby always nice. But the overall stay felt like something was lacking. When I asked to check out and a print out, they weren't able to. For late check out they charge per hour. Even as a Hilton Honors member. Felt like i was put on the back burner for sure. 4/5 Room Room size is spacious with a king bed. And pull out couch. However there was no remote for the TV, weird. The mattress felt a bit old and worn out. 3/5 Breakfast Food options were mediocre at best. Waffles, eggs, sausage, oatmeal, bagels and fruit. I've stayed in hotels and the weekday menu has slightly less options compared to the weekend but this just felt like less overall. 5/5 Parking Lots of spots around the property. They even have a few plug in spots for those electric cars. Overall a newer hotel, with options to eat out nearby. 3.5 to 4 on the stay. Psalm 88:1, God bless

Definitely recommend this location. My family and I went for the Golf at night; it was a nice glow…read morein the dark setup. The staff including valet was beyond welcoming and friendly. It was a beautiful location and the food truck on site has great food! We will return in the future!

Played the celebrity course this weekend and unfortunately the poor behavior from course marshals…read moreovershadowed what should have been a good group outing. We were stopped at the turn and told we had to skip two holes due to complaints from the group behind that we were holding up play. The group behind was our friends who hadn't complained or waited for us all day. Instead of a reasonable conversation, the marshal informed us that we obviously don't play much (I was 2 over) and we didn't have a choice. As we drove down the 10th, we could see the group behind still playing approach shots to the 9th, and the group behind that wasn't even on the 9th yet. He led us to the twelfth hole, where there was a backup and we waited for every shot for the remainder of the round. I've never encountered a course employee with this type of attitude, let alone expecting it when paying this much to play.