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    Impressions Laser Clinic

    4.0 (1 review)
    Closed 12:00 pm - 3:00 PM

    Services - Impressions Laser Clinic

    Teeth whitening

    Impressions Laser Clinic Photos

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    8 years ago

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    Keen Smiles Family Dental - Monument Sign

    Keen Smiles Family Dental

    4.2(27 reviews)
    2.2 mi

    They are just a great, trustworthy business. I just wish they would work with my UHC dental. I…read moreunderstand why they do not.

    I went here for a few years and got all of my regular cleanings. It wasn't the best dental care…read moreI've ever received, but it was acceptable. I wondered why certain preventative measures weren't taken or even brought up in certain areas, but my biggest issue was with how they handled an issue with insurance and an unknown outstanding bill. My insurance was about to end, so I called to schedule the final appointment. I checked while making the appointment that the policy would cover the procedure. They looked into everything and said that it would. I went to the appointment, got my cleaning, and checked out without any issues. Many months later, I received a voicemail saying they were about to send my outstanding bill to a collection agency. After calling them back, I learned that I had not received any of the notices about the outstanding bill, because they put the wrong name on all of the mail sent out and were calling the wrong phone number (an ex on the account). They also informed me that I had to pay the full cost of the last visit, because insurance didn't cover it (even though they said there were no issues when I checked out). I wasn't happy, but I paid the outstanding balance in full during that phone call. The next time I called to schedule an appointment, they refused to schedule me. They said accounts that get sent to collections can't book future appointments. I told them my account never got sent to collections and that I paid them the full amount over the phone and had the receipt. They finally acknowledged it was not sent to a collection agency but continued to say they couldn't schedule me. They took no accountability for the balance remaining unpaid for so long due to their errors (sending notices through the mail with the incorrect name and calling the wrong phone number). I am thankful they found my actual phone number before sending the bill to collections. That would have been a much larger annoyance brought on by their mismanagement. I'm perfectly fine with going to a different dentist, especially after this experience.

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    Keen Smiles Family Dental - Mounted sign

    Mounted sign

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    Street entrance sign

    Keen Smiles Family Dental - Kids Corner

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    Kids Corner

    Impressions Laser Clinic - teethwhitening - Updated May 2026

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