Cancel

    Open app

    Search

    Imperial Valley Chevrolet GMC

    2.2 (70 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Imperial Valley Chevrolet GMC

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Service stations

    Imperial Valley Chevrolet GMC Auto Repair Photos

    You might also consider

    Recommended Reviews - Imperial Valley Chevrolet GMC

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Rachel G.

    Upgraded our truck from a 2021 custom to a 2023 RST Z71, our sales rep Susan Zavala was amazing , very kind and understanding, got us the best deal possible and fought for what we needed. Highly recommend asking for her if you are looking at purchasing a new or used vehicle

    Gloria L.

    New info. We found that GM took out the 8 month old Ford battery that would have been under warranty and replaced it with a cheap wimpy battery. This truck has a ton of computers in it and needs major power. We wondered why the truck wouldn't perform as expected. We took it in to Ford and found the cheap battery. I have no idea why they changed it but it would have been under warranty. Now, it's over $200 to get the proper battery for the truck. It took close to 4 months to get our registration. We had to get the Comptroller, General Manager and DMV involved to fix the mistakes made when it was submitted. They don't seem to care about customers as I've never heard from them. We always had to chase them down to fix their problems. That's not how I want to be treated when I buy a vehicle. I would never recommend them. Original Yelp My husband has been looking in town for a truck. We looked at Ford, Dodge but needed a smaller truck than they had. Yesterday, we went to Imperial Valley Chevrolet, Buick, GMC and Cadillac to see what they had in stock. I wasn't thrilled as I had problems with a Chevy truck I had in the past-but he was just looking. They are outside of town, on Wake St., which is on the opposite side of town from the other dealers. So far they seemed good 5 stars. We were helped by Jonathan who worked hard to help us find a truck that fit the long list of requirements that my husband needed. He saw a 2017 Ford Lariat that seemed to fit the bill and we took it on a test drive. Hubs decided it was what he wanted so we went to the price phase. They went back in forth in the dance on deciding on how much the truck could be reduced and what our trade in was worth (always a shock to see what I still think of as a fairly new car is worth). But it's a game what can be raised or lowered. They came to an agreement a bit higher than we were hoping. But, probably, 4 stars. We went to dinner next door while the paperwork was being created then returned to go into Finance with Ruben, the closer. We didn't feel the same good service from Ruben. He seemed to not be as concerned about the customer as we expected. This started to lower my rating from the time we entered his office. We have purchased many vehicles before and we have had better service in Finance from other dealerships. California does has a ton of paperwork to ensure all is known. Only after most of the paperwork is signed that it is disclosed to us that it was a rental. And the way Ruben said it sounded to me like he was trying to slide it in. And it was only when we signed the Carfax that he said it. I wonder if that is why they never brought out the Carfax when I asked earlier. I feel that have been disclosed earlier! They showed one of the papers (Buyer's Guide) in the window with a red faded stamp that was so faded, we never saw it. But they put the good stuff in large, bold print. Yes-Buyer Beware but since it is required by the Federal Trade Commission to be on the sticker, it should also be required to be READABLE. It felt like dishonest dealing. This would have changed our deal. I felt like I couldn't trust anything they said about the vehicle now. I was not happy and only discussion with my husband made me continue with the deal. I would have expected the notice to be not easily seen. We also had to sign our credit scores, which surprised us since we weren't financing it. We were never told this would be done. They definitely need to improve their disclosure of information to the customer. I'm not sure what else I will do about this problem. I was not happy when I left-which isn't a good thing when someone buys a vehicle. Jonathan was good during the sale and has taken good care of us afterward to finish one repair needed. I wish he would have known about the previous rental though. He is the only reason I am rating it as high as I did. Finance dropped it way down. I would not recommend Imperial Valley Chevrolet, Buick, GMC and Cadillac. They don't seem to care about customers as I've never heard from them. That's not how I want to be treated when I buy a vehicle.

    Brand New 2020 Bolt Premier in Nightfall Gray with a really really happy customer!
    Dee L.

    I have to admit that some of the previous reviews did scared me a bit but I'm also big on supporting businesses outside major metropolitan areas. I worked with Jose Chavez and we came to an agreed price. I reside 200 miles away so I wanted to start the paperwork earlier and sent my documents over to Mr. Chavez ahead of time. Then we made an appointment for me to travel there. Upon arrival, we went directly to finance and signed the paperwork. Everything was finalized and I was out with the new car in under 45 minutes. Could not have been a smoother experience. My advice to reader would be to start the documents as soon as possible especially if you're not local. Mr. Chavez was a pleasure to deal with and his professionalism is a model for all car dealers.

    See all

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    The customer service after you purchase a vehicle is trash. Good luck getting anyone on the phone.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Matthew M.

    Matthew M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Representative

    Representative

    Our team has received this review and it's been acknowledged.

    Helpful 26
    Thanks 0
    Love this 18
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pat M.
    0
    23
    1

    4 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dee L.
    2
    104
    43

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Eima M.
    1
    29
    14

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dion R.
    16
    17
    1

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C P.
    0
    2
    0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    6 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Worse experience I've ever encountered. Service department is the worst. Do yourself a favor and take it somewhere else.

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Me Y.
    0
    58
    9

    4 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L O.
    0
    121
    2

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Representative

    Representative

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Imperial Valley Chevrolet GMC Reviews in Other Languages

    Ask the Community - Imperial Valley Chevrolet GMC

    Review Highlights - Imperial Valley Chevrolet GMC

    Christopher Ramirez and Cameron Atkins really helped us out with our purchase of a 2019 Terrain.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Imperial Valley Honda

    Imperial Valley Honda

    (61 reviews)

    We bought a new 2026 HRV at Imperial Valley Honda, and it unfortunately turned out to be defective…read morestraight out of the dealership. We had it for 2 days, and it had multiple oil leaks from both the transmission and engine. So it goes with the back luck of the draw, we were told. After these issues were disregarded by the original salesman, what became even more unacceptable was the general sales manager's response. Miguel Salas entirely failed in his role. He first treated us with a veneer of understanding, before turning to being openly sardonic and dismissive once we made it clear how much we did not trust the safety of the defective car. He could not care less about the issues that arose with a brand new vehicle that was bought not 48 hours prior under his leadership. As we went back and forth for weeks attempting to find a fair resolution, his demeanor and behavior further deteriorated to being rude and vindictive. It's unclear how he has made it this far when he has no courtesy or respect towards clients in a conflict resolution setting. The only redeeming treatment we received was from Bryan Lopez in the service department. Any good the dealership could have claimed prior, is gone with Bryan's departure. We can only advise you to go elsewhere if you are expecting even a grain of professional decency during a transaction as significant as purchasing your next vehicle. Even with such limited options in the Valley, you deserve better than what you will receive here.

    I had a very uncomfortable and unprofessional experience here. A salesman named Abraham made…read moreinappropriate comments and crossed professional boundaries during our interaction. At one point, he asked to take a photo of my bank account showing my payoff amount using his personal phone, which immediately raised serious privacy concerns. When it became clear that no deal would be made, I asked him to delete the photo. He claimed he already had but refused to show me proof. Because of this, I had to involve his manager to ensure the photo was actually deleted. Once negotiations officially ended, Abraham's demeanor changed completely and became even more unprofessional. The entire experience felt invasive, disrespectful, and concerning from a customer privacy standpoint. Based on this experience, I do not recommend this place. For a better experience just make the drive to San Diego.

    Imperial Valley Hyundai - Imperial Valley Hyundai Store Front

    Imperial Valley Hyundai

    (33 reviews)

    I inquired on line about a Hyundai Kona, and through text made an appointment to drive 3 hours from…read moreAnza to look at and maybe purchase this car. I arranged for financing through my credit union. We arrived at El Centro, and was texted to ask for Belen. We even had a confirmation email this morning confirming our 11:15am appointment. Upon arrival we met Belen, who looked on her computer, and said she was going to get the car. (Surprised that it wasn't waiting for us) 15 minutes later she comes back with a Honda, for 3,000 more, and tells us that it was sold the day before!!! Needless to say, we were furious. Talked to Rafa, the so called supervisor, who told me that if we had put down a deposit, they could have held it. Nobody EVER mentioned that, and Belen had said that sales were "first come, first served". She had also told us that there were several used Kona's on site, but Rafa said there weren't any more Kona's. DON'T EVER DO BUSINESS WITH THEM!!!

    Be very cautious of any dealer that lies to you…read more These guys tried to lie to me and tell me that all these extra accessories items were factory installed even though they were not listed on the window sticker from the manufacturer. Don't trust the price you see on the site. It will always be around $3k more than what's is listed for "Factory installed accessories" . This is typical scummy dealer practices. First off, anything installed from the factory would be on the window sticker. Not an addendum or extra sticker. This is typical dealer installed junk that they overprice. Then they do things like charge $500 for nitrogen fill. Did you know that you can buy a 20 lbs tank of nitrogen, get it filled, buy the regulator and fill gauge for less than $500? and that 20 lbs tank will fit the 4 tires 8 times over? They are basically charging you $500 for about $5 worth of nitrogen. And don't get me started on the BS overprices theft deterrence items. Avoid this place if you can. Very greedy dealer

    United Toyota Imperial - My new Rav4

    United Toyota Imperial

    (23 reviews)

    Dealership refused to submit the proper paperwork to the IRS and now I've lost a $3,000 tax credit…read morefor the Prius Prime I purchased last year. I will never buy from this dealership ever again.. Now my only choice is to take them to small claims court and waste a bunch of time that I don't have.

    Overall, I'd rate my experience with Toyota of El Centro a 3 out of 5. I ended up getting the truck…read moreI wanted, but the process and communication could have been much better. I initially reached out for a trade in quote and had very little follow up. Compared to out of town dealerships, communication and effort just were not there. It was not until I met Jasmine at the fair that things started moving. She helped get the process going, but even then, follow up was delayed. At the dealership, the process took about five to six hours. Negotiations felt typical, starting low on my trade despite a higher initial quote. After going back and forth, they did come up significantly, but I felt like I had to push harder than expected. I was also on a time crunch, which did not help. Financing moved quickly, which can be good, but it felt rushed. The process was done in Spanish without asking my preference, which I should have spoken up about. A few details were not clearly explained before signing, which left me with some frustration afterward. Post sale support also fell short. I reached out about swapping or removing the running boards, and while they offered help, it came off more transactional than supportive, especially after just completing a deal with them. At the end of the day, I got the truck, but the experience did not match the level of service I have seen at other dealerships. My advice is to shop around, get quotes from other areas, and use that as leverage if you plan to buy local. Toyota of El Centro has the potential, but improving communication and customer care would go a long way.

    United Kia Imperial

    United Kia Imperial

    (21 reviews)

    RICK MILES, My recent service experience was the worst so…read morefar. Put that together with the notes/goals on your glass door to push your sales team to write up more services and you get what you offer in this department. They call dealerships like Kia Imperial Stealer-ships. As I waited in the service office, I heard the two other salesmen in the room offer the same "extra services" to all customers. Which, if accepted, would change a simple service/oil change of $109 into a massive bill of $800 + for services which it appears that all of us then needed at the same time???? You offered the same added 'opportunities' to all five of us in the service office. One poor young lady was 'forced', 'coerced'  into choosing 'just two' this time and maybe two the next time- she only came for a simple service...!!!??? Now she is stuck without groceries for two weeks because of your high-pressure sales techniques.  SHAME ON YOU!!!    I am incredibly disappointed in this dealership ever since they removed Jeff Alford as the GM. I look forward to sharing this with KIA corporate. You folks are shameless- sin-verguenzas. I am glad that my two Kia's are now approaching the end of their warranties so I won't feel guilty just going to an honest local mechanic that won't try to 'force me into ridiculous extra services. By the way- the video's that you send out, are only as good as the effort that you put into  making them. The ones I received were not done well.- the audio was almost not there- no explanation of what I was seeing and why it might be important to authorize the ever-appealing cabin airfilter replacement. For how much? double the price of Autozone or O'reilly's ... Plus labor of - for an act that you have already completed when you removed it and showed me the evidence of a poor filter and then put it back...??? How do I even know that you are showing me my filters and not just a pile of old filters that you have already swapped out?  - Those are the questions raised when you can't trust your dealership!!!  Try Building TRUST! That brings returns- not coercion - That loses customers- when you lose a 'twice hooked' KIA owner- You start to see the value, or lack of it, of your failed programs.  David Chamberlain

    Great after sales service. Glad I did business locally. Everyone I dealt with, GM/Sales, easy going…read moreand professional. Thank you salesman Raul

    El Centro Motors - Our Truck at El Central Motors Ford Service Area.

    El Centro Motors

    (39 reviews)

    Overall score is 4.5/5 stars only because we've only had limited contact here so far. I will…read moreanother update when we do more. They have good customer service when shopping for a vehicle. Rogelio was very helpful in showing us various cars that may fit our requirements. Jesse, the manager, also worked hard to help us. We looked at many really nice vehicles but couldn't find the exact one with all the bells & whistles we wanted. We bought our truck somewhere else only because we found an awesome deal with all we wanted and more. Some of the prices on new trucks were, surprisingly, quite good too. Prices are set though and they don't seem to want to discuss them-guess that's after you go in the offices. The reviews on service concern me a bit (until I looked at their other reviewers they have one and/or mostly negative). Our truck is under warranty so we get to try it for ourselves. We bought and paid for for fender liners and the installation on elcentromotors.com . It is great to go online, find what you need and they will ship it to you or the dealership. When you do this, they ship them to the Ford dealership you chose. We then called to see that the liners were there and to make the appointment. The cost of the liners (which were an add on) and installation was very reasonable. We pulled in the service drive and immediately were greeted and taken to Jose Mercado in service to get our paperwork filled out. Jose got the paperwork sorted out (we were the first online order here!) and the truck went in to service. It didn't take long and we were done. The liners looked great and will make it so much easier to get the dirt/mud off. They also did a really good systems check that let us know all was well. We didn't realize they did this and it is a great customer service idea. I recommend Jose Mercado in the service department. He was very nice and professional. We will be back for our next service!

    I agreed to buy expensive new truck at the price advertised on internet. Then they said they had…read moreto have another $1,000. I reluctantly agreed to that. Deal was made on a holiday, next day I went to my bank and got a cashier's check for the full amount. While walking back to my car, I got a call saying the truck wasn't available. This dealer has NO INTEGRITY. Months later I met their guy at an event. I strongly expressed my displeasure with that deal and he told me to "F*#k off". For the record, I am a 72 year old US Army retired Master Sergeant. In the last 35 years I have bought exactly 50 vehicles. This dealer is the worst. Wish I could give them zero stars.

    Imperial Valley Chevrolet GMC - autorepair - Updated May 2026

    Loading...
    Loading...
    Loading...