David Blane very helpful. Respectful, resolved my issues. Quick to help. Fast resolution.read more

This company is a ripoff. Terrible customer service. The system goes down, with no fixes. They're…read moreoverpriced for what you get, and there's a $50 cancellation fee, no matter how long you've fulfilled your contract. They stretch you out, making the cancellation process ambiguous, and promising a call back to affirm the cancel, but the call doesn't come.

I am truly grateful for the exceptional assistance provided by Charles. When I arrived first thing…read morein the morning, he patiently explained the process in detail while expertly multitasking and managing other customers. His dedication and professionalism were truly amazing. Charles not only got my phone working in under 30 minutes, but he also ensured that all customers received his exceptional service. As someone who relies on my phone for work and business, I am forever grateful for his tech-savviness and commitment to going above and beyond for his customers. Thank you, Charles, for your outstanding service--I am a truly happy customer. Jordan & selena

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Do not shop with T-Mobile on Presidential Pkwy. They will scam you. Fraudulent practices, poor…read morecustomer service , hidden fees. T- Mobile is a scam not true to their offers . Run.

Customer service sucks. The gutters help the one only lady in the store when I came in. They lied…read moreto get me to try home internet told me if it didn't work I would get full refund. So it didn't work at all in my house and now I won't get a refund for 3 bills cycles and it will be mailed on a card. But when I call the refund is never showing or mailed yet they confirm I did every rite. Turned in modem on time and don't know why I was charged but they won't send me my money. This company in my opinion has failed. They do whatever to seal a few bucks.