They convinced me to take out a 1 year advertising contract, as a special offer where they normally ask clients to sign up for 2 years. What they didn't mention at the time is that you need to cancel in writing before 6 months to avoid it rolling over another year.
The flyer that I was being advertised on was promised to come out over the next few weeks, in time for the wedding season in April/May. By June, I went to the bridal shop and they hadn't heard anything about me or the flyer. By July, still nothing. I called Impact and asked them, and they said it's on its way.
Eventually, 7 months later in October, I received a copy of the flyer in the post. By then, even if I had known about the rolling contract, it would have already been too late to cancel it.
Now it's March, I've received an invoice from them, called them to say I do now wish to renew and they pointed out that I signed the contract with the T&C stating it was rolling and I needed to cancel in writing 6 months before the contract was due. I'm now apparently obliged to pay up another £240, for something that was 7 months late and I got absolutely no business from in the last year.
All I can say is think VERY carefully before using this company, read the T&C carefully and set a reminder in your diary to cancel, or better still, steer clear. read more