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    Impact Images

    3.0 (2 reviews)

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    8 years ago

    Horribly unprepared. Wanted us to wait for 15min while they went to get a camera part. Super lame. Would absolutely not recommend

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    12 years ago

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    Lucy Thornton Photography - Wedding photography hill country

    Lucy Thornton Photography

    (40 reviews)

    L ucy was very unprofessional during our communication. It would take several days for her to…read morerespond and it seemed as if she wanted me to work my availability around a trip she was taking. After sending several messages trying to find a compromise, she stopped responding. The next week she contacted me again. I expressed that I wouldn't feel comfortable with her because of her inability to communicate with me in a timely manner and her communication was lacking in professionalism. Her response was that I was not her client and therefore she didn't feel the need to get back to me as quickly. I was very confused by this, as I would never commit to a photo shoot with a photographer who isn't able to respond to me in a timely manner. This was family photo shoot that many of us were traveling to the Dallas area for. Our dates weren't flexible and it was important to me to find someone who could ensure that it would be a smooth process. All in all I felt Lucy was unable to provide time with the level of service I expect. Furthermore, after ending our conversation, she continued to harass me through text message until I asked her to stop. If you are planning to book a photographer please look elsewhere! I am not sure if this if her normal work ethic, if I had done something to offend her, or if she was having a bad week. Regardless of the reason, her attitude was very off putting and her professionalism was lacking.

    Lucy was a great photographer and super flexible with dates, times and locations. We had her do…read moreour family Holiday photos. Great product at a reasonable price. Would highly recommend!

    Natalie Roberson Photography - Natalie Roberson Photography Headshot

    Natalie Roberson Photography

    (34 reviews)

    Natalie Roberson Photography exceeded my expectations tenfold!…read more I am a sports photographer and magazine publisher and wanted incredible photos of our graduating senior! I have a number of photographers in my "Rolodex" so I have seen some very talented photographers. But for my own son, I wanted the best of the best! My son (17 year old) called me after the session saying it was "actually fun and they made me feel really special". If you have a 17 year old, have had a 17 yr old, or have met a 17 yr old at any point in your life, you know that is RARE! I was blown away and actually brought to tears in our viewing appointment. Every photo was spectacular! When I was asked to be featured in a local magazine, I needed updated headshots and there was zero question on whom to call. I have found the photographer I will use as long as they will have us! Simply the BEST!!!!

    So satisfied with my business portrait! After retiring from the military I had been looking forward…read moreto building a business brand for my company profile. Natalie came highly recommended. From the initial inquiry I made her responses were prompt and availability was flexible for my session. Scheduling was very simple. Nick greeted me upon arrival and Natalie followed shortly thereafter. They were both very polite, informative, and overall professional. I shared with them my concerns over being a little critical over my smile due to a few issues with my face (melasma, and some slight nerve damage that causes one eyebrow to raise slightly). They were very kind and accommodating even offering to reshoot any of the poses. I'm really glad I trusted their work and am very pleased with the result. I'm definitely looking forward to family photos soon.

    Picture People

    Picture People

    (10 reviews)

    If you just need some quick pictures taken it's fine. I…read moreknew what I was doing to myself by going to picture people with a busy kid, but you guys need to get a faster camera or work on your photo editing skills! The prints were BLURRY!!! I sat there and watched the woman half ass center the pics and they were off centered still, even I could see it. Made zero effort to try and make our child happy or accommodating with props. Just "yeah pick whatever you want in those bins". How about you figure out what kind of shoot it is before and then get the props ready for the pictures? What the hell? I knew I could have taken better pictures at home but my spouse insisted on studio portraits. Next time I'll just light my $150 on fire. Anyway, never again.

    I have always been a big fan of picture people until my last visit on November 19, 2018. I know…read morethe company was bought out which maybe the reason for the drastic change. In the past, picture people was amazing for little kids. Our session started 10 minutes late and then there was 30 minutes of technical difficulties. The photographer couldn't get the backgrounds to change. Then we all got in our poses and she didn't put the memory card in. Then we all got in our pose again to find the flash wasn't working. We had to wait for her to call the technical support hotline. By the time we started, both the 4 year old and 2 year old were over it! The photographer was ok with kids but past picture people photographers were so much better about getting their attention. At least we got a few ok pictures. Then when it came to buying, I asked about the $99 special on the digital prints; she said there wasn't a special. With two kids needing to eat lunch, I just over paid for a bigger package. When I was at home, I looked up on their website it was still listed there.

    Impact Images - photographers - Updated May 2026

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