Since we don't have insurance, this is our go to place for imaging for a fraction of the cost. Our…read moredaughters CT scan in the hospital was $6,000. My CT scan was $700. The staff are friendly and professional and the office is clean. I highly recommend them!

Technician was good but the front office is tiny and there is no privacy. They demand to receive…read morecopayment without showing the actual cost they will bill the insurance and there's no place to discuss anything privately. Everyone is crammed into the same tiny waiting room and can hear everything. They still have not provided me with an itemized bill.

After a traumatic experience in my last pregnancy we decided to have an elective ultrasound just to…read moresay hi to our new little person. The office is super clean and nice... the lady who performed our ultra sound was pleasant but not super friendly - which wasn't a huge detractor from the experience at the time. We found out we are having a boy... got a couple of pictures, but really only had about 5 minutes of ultrasound. Which seems not enough time for the money, but still glad we did it as it elevated a lot of nervousness about how he was faring. Not sure I would bother to shell out the money again, but totally understand why lots of people would! It's always nice to see your little one

I did a 2D sonogram to find out the gender of my baby and the experience was amazing! They take…read moretheir time and really let you enjoy the experience of seeing your baby. The images are so clear and way better than any ultrasounds at the doctor's office. The best part was the sneak peak in 3D! Though I was only 15 weeks along, I could actually see the face of my baby. Its a worthwhile experience and I would definitely recommend them.

Dr. Wagner is laid back, competent, understanding, and actually hears what you're saying. In the…read morepast I've had doctors who are dismissive and are quick to make assumptions Dr. Wagner doesn't operate that way. She keeps an open mind and actively listens to your concerns. The rest of the staff is great as well. Jacob at Reception is also very helpful and prompt in his communication via email or phone. I highly recommend this practice.

I have seen Dr. Wagner and Dr. Manzer and I have had testing done at the Galena clinic as well. I…read moreagree the answer machine is long winded. I have had a billing coding issue once in 6 years and it was identified and corrected without issue. Dr. Wagner and Dr. Manzer both listen to their patients and treat the condition. If the condition requires imaging or specialist they refer you to a medical provide that you want. In my opinion they both have always gone above and beyond for me. Listening to my symptoms is what led to testing and identifying my disease. I would recommend for PCP.

Rude front desk lady named Becky. Went off about how they have a CPA and are all above board when I…read moreasked a question after I had already been checked out. Unnecessary behavior. Obviously they had a previous issue or she wouldn't have become so rude and escalated the situation.

I have been going here since they opened their doors. As their business has grown over the past few…read moreyears customer service sucks! A couple months ago, though they are a provider in my network, I was told you have UMR insurance (employer paid not Medicaid) you can't see the doctor you can only see the nurse practitioner! For real, because you can charge a dr visit same price so really you're just greedy, gotcha! Referred co worker 1, they looked them up saw they take walk ins and went there to be seen and during their posted business hours, closed! Referred co worker 2 and they refused to make them an initial appointment because you must be a walk-in customer to begin being a patient. I have terrible allergies, get an allergy shot every year in the spring. I was told due to my symptoms I would have to be seen in the parking lot and receive my allergy shot in the parking lot. So wait they said I have to pull my pants down in the parking lot to receive an allergy shot, because my symptoms which I never even mentioned to them when trying to make my appointment are similar with COVID, but they still require masks in the their affixed the minute you walk in, that are supposed to work right and this is May 2022 not May 2020 and we no longer need masks on planes, but I need to pull my pants down in the parking lot of the office to receive an allergy shot I get every year.... I will no longer go to nor refer anyone, I will tell people to never go here!!!

Appointment was on time, Very nice facility. Friendly, respectful staff. Very professional! Great…read morejob!

I had to work with Jetty over a mutual patient, and she was absolutely the rudest lady on the…read morephone. She was arrogant, and belittled me, and as she was hanging up the phone she even said a rude remark to her coworkers thinking I would not hear. We are all working to care for patients, and trying to do our best. She is no better than anyone else, and needs to remember that in my opinion.