I am a small business owner that hired brand star digital to manage my marketing (specifically FB…read moreand Google ads). I had high hopes as I met the owner Seth in person and really trusted his marketing acumen. After a couple of zoom meetings with 'the team' and paying a significant setup fee, the day before launch of the ads that they presented to me (which took 6 weeks from when I paid them). I quickly learned they spent no time working on my account; they spelled the name of my company wrong, spelled the name of my celebrity endorser wrong in the actual ad copy, they used unappealing images from my assets that were old, untouched and not at all optimized. Then they cropped out the product I sell of one of the images completely. The other images they randomly chose out of MY assets were subpar. I could not believe that these 'experienced' marketers would even think about launching the ads that they presented. I was baffled. After my concerns I tried to reach out to the owner of the company, but he was on vacation and said would get back to me the following week. I also reached out to the Google ads manager and she was on vacation too but I was told the Facebook ads manager would be picking up the slack for both accounts. I was patient with that first week and had little communication other than damage control from their account manager assuring me the issues were a mistake and will be fixed. After they 'fixed' the ads, it became clear to me that no work or effort was done on my account and the people creating the ads were either incompetent or had no experience. More egregious mistakes were made, they did not even set up my pixel to my store and they wasted $500 of a Google ads coupon that they said they would utilize. The new ads were laughable. And through all this, terrible communication. When I never heard back from the owner I decided that I had no faith in the company and stopped all ads and sent an email to go our separate ways and bullet pointed mistake after mistake. They offered me a free month of ads management and assured me they would improve the ads. I declined and requested my setup fee payment back and a log or accounting of the time spent on my set up (they did no setup) and of course they never sent any time accounting of the setup and again they did not respond and finally a week later I had to send a nasty email letting them know that if they do not refund my money that I would have to take them to small claims court and I would give them a week to refund me or work something out. I was trying to be as reasonable as I could. I then finally heard back from Seth saying "sorry, I forgot to press send on my response to your last email" it was a joke and par the course dealing with that company. Anyway he would not refund my money and said all my communications will now be handled with legal... It's been a nightmare and I hate to spend more wasted time on spreading the word about this unethical and inept company, but I do feel compelled to protect other companies from being scammed they way I was... I will keep you posted if I get refunded in small claims court...

From the owner: BrandStar Digital is a full-service digital marketing agency offering pay-per-click marketing,…read moresearch engine optimization, social media marketing, and website development. Unlike most other agencies, we keep a talented in-house team of experienced marketers, talented graphic designers, gifted content writers, and expert web developers on staff, dedicated to making Brandstar Digital the leading marketing agency in the southern United States.

This company is amazing!! They came highly recommended from another customer. We ordered a large…read morenumber of the Rubberized Finished Power Banks to display our beautiful new logo. They work with me to find the perfect shade of everything to make our logo pop!!! Before mass production began, they sent me a photo of an actual print for final proof. Customer service like this is hard to find. We ordered these as marketing tools for our surgery center, and now will be ordering a set for employee holiday baskets. Thank you Blueberry Ink. You have found a loyal customer here.

We can't say enough about the excellent service we received from Blueberry Ink. We ordered some…read morePadfolios with a deboss logo on the front. The logo, in our opinion, turned out a light and without any hesitation at all the company replaced the order with brand new order that was right on. We were blown away by the quality and the exceptional service that Bill & Jerri provided. We will be using you guys again soon!

The most unprofessional advertising agency I've ever dealt with. They NEVER return phone calls or…read moreemails. Perhaps they're out of business; they deserve it.

worst agency i ever dealt with. Never returns calls. they are great in their own words. Yea great…read moreat collectring money and kissing the client goodby. They all must have graduated from the same Bs school. stay away.

Constant unsolicited emails to people who have no need for or interest in their apparently TERRIBLE…read moreSERVICES. Unsuscribe does not work. They just resend the emails fromm some other email. Not very good at marketing for a marketing company. Yikes.

Market my Market did a great job with my aunt's Etsy account!…read more She's one of those old-school business savvy ladies that just happens to make amazing glass jewelry, but didn't know how or where to market her skills. They were really patient and efficient with her and explained everything along the way. The account looks great, and she's already made some sales. I just figured I'd give them this review for her since she's still not that technologically savvy except for Etsy now. Thanks Market my Market!