AAA was supposed to have me on autopay because I signed up for that service…read more This happened 3 times where my auto insurance was cancelled for nonpayment . The agent apologized but fudged the paperwork and changed the date. I took several screenshots of our email conversation . I don't recommend AAA to anyone they use false advertising and robo and spam mailings for you to purchase unnecessary life insurance . No one is available to take a simple phone call and they are always too busy. People don't want to work nowadays and rather work from home without any accountability . LARGE insurance companies have gotten too big for their bridges and we the consumers must expose them. I recommend dealing with a smaller insurance company this way you should get more of a personal service. I have called 6 of their 1-800- numbers and still haven't been able to talk to anyone .

My husband and I have been with AAA auto insurance since 1974…read more I have/had a 2015 Jeep Cherokee only driven 49,842 mile. I had a minor finder bender back in 2/23/2024. I made a claim, but I never followed up cause it just looked like it had a dent and I never had any problems opening and closing the hood for regular maintenance such as oil changes. Back in January 2025 when is was so cold my battery died and AAA came and changed my battery. When they shut the hood they couldn't get the hood latched. I took it in to be fixed and I figured I would just use my claim. Well someone from field appraiser came out and wrote that it was a total loss. I was shocked. I disagreed and wanted some one else's opinion. But I was never allowed to have someone else look at it since it was now considered a total loss. It would always be flagged that and I had no recourse. If I bought it back it will always be red flagged as a total loss. So no collision or comprehensive insurance. All I went in was to have the hood latched shut. Now you would think since I have been a loyal customer of AAA auto insurance since, 1974. That I would at least been able to go with the field appraiser or with a new one to get a second opinion. And to show me why they think my vehicle is a total loss. But I was never offered that. I hope this will be a warning to ppl that have AAA auto insurance and for ppl thinking of getting AAA auto insurance to go somewhere else. My husband of 47 years had just died or he would have fixed the latch. I was pushed into a corner and was NEVER allowed to actually see why is was considered a total loss. I was never given a chance to see what the appraiser or have a second opinion.

Dearborn Agency is great! Best insurance rates around! Everytime I refer someone there to get an…read moreinsurance quote, they beat everyone else's rates by far. Silvio is the best agent, always available to answer any questions when I need him! Call Silvio for a quote, you won't be disappointed.

I wanted to respond to the feedback on my original review. I think you might have me mixed up with…read moreanother client. I was given no referral(s) to any other company. It took multiple phone calls and voice mail messages to finally speak with the agent who informed me that the underwriters were trying to work something out and they would get back with. Multiple emails later with no response, it was clear the agent was ignoring my calls and emails, which I did call out in my final email. At no time was I given referrals to another company. So as I said, I don't find Dearborn Agency to be reliable or responsive.

I can't be thankful enough to Hassan. He saved me hundred's per month on my home, auto and life…read moreinsurance policies. Honest and hardworking agent that goes above and beyond. Thanks Again!

Saved me so much money on home and auto insurance. Switched from aaa to progressive. Very…read moreprofessional.

Great place to get insurance. Everyone there is very friendly and they gave me a very reasonable…read morerate on insurance . I highly recommend this office they are very professional and helpful.

Haven't spoken to Eric in a while, but he's very good people! Professional. Courteous. Gives back…read moreto the community. Family man. Worth your consideration.

Honest. If you are dealing with a business that is honest, everything else works itself out. Eric…read moreHuffman is also a business person who supports his community.