Apparently this spa has been in this space for nearly a year. This goes to show how often I go to a…read morespa for anything. But I must say, I really enjoy Ayanna. I've been experiencing some pretty serious shoulder pain over the last couple of weeks. And when it finally managed to keep me up most of the night earlier this week, I decided intervention was needed: I booked a 90-minute, deep tissue massage. It's a serene and minimalist place with white walls and dark, wood floors with splashes of turquoise in the furnishings. Very modern and fresh. And while it isn't really a sit-all-day kind of place, it still has comfortable chairs in the sitting area along with water and a selection of teas. The treatment rooms and cozy, dimly lit, and warm (important on cold winter days). They specialize is facials, hair removal, mani/pedis, and massage. And the massage part is quite wonderful. I came out feeling like a new person. And because I booked a slot before 5pm on a weekday, I also received a 25 per cent discount. That was a nice surprise. My only gripe is the amount of noise made when anyone walks on the beautiful, wood flooring. It's sort of loud and distracting. Other than that, I can't really like this place. If you're in West London, I would highly recommend seeking it out!

I got my nails painted here and was surprised they did not use a base coat then one nail completely…read morechipped off less then 48hrs after with no help from washing dishes since I'm on holiday! This wasn't bad enough, then my nail beds where stained brown even with the light color nail polish I had chosen; very disappointing.

Amazing experience!!Alex is amazing! She always does a fantastic job with my haircuts and roots,…read moreand I feel completely confident in her work. She's professional, friendly, and makes every visit a pleasure. Highly recommend!

I got my very first set of acrylic nails here! I was going on a trip to Greece in late September…read moreand wanted to treat myself to a set of acrylic nails. I got the acrylic nails with gel polish and the chrome add-on and the total came out to £65.00, and I prepaid online so there was no hassle when my nails were done, I just walked out the door. I had a very nice experience with my nail technician who made good conversation during the appointment. I got exactly what I requested. Though during the filing, I was noticing that it seemed like my skin around the cuticle and sides of my finger were getting sanded too and it was a bit uncomfortable and left the a bit agitated and slightly red for a couple days after. There was also excess acrylic on the underside of the nail that made it not smooth and a bit of a hinderance around the sides of the undersides of the nail that I wish she had filed away before the end of the appointment. However, the nails are still staying on pretty good for a month's grow-out time. (the attached photos are fresh out of the salon). The ambiance of the salon was on-par for a normal salon; nothing that overly stood out or sparked concern. The salon is located in a convenient area, it's near the Tube station and Westfield mall.

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If I could give this place a zero I would. Man, where do I begin? The extraordinarily bad service,…read morethe people huddled at the windows watching me getting my eyebrows threaded, the pain or the rudeness? Yikes. I usually go to Blink in Selfridges and have done for the past three years, but I was at the mall and my unkempt eyebrows were making me look distinctly beast-like, so I thought I'd take a chance on the new. Mistake #1. I was silently handed an information card by the beauty therapist and quickly filled it out while she stood directly in front of me with a scowl on her face. Bad sign. When she actually started threading me, I had to stop her at least five times because she was being too rough. In retrospect, I should've just walked out then, but I thought, "Just brave it, sister. You've got to get this done, you're going out tonight and you need to look good." Mistake #2. When I told her to stop because she was being too rough, she sighed, stopped and cut her eyes at me. Really professional, eh? After she finally finished threading me, she glooped on soothing gel without brushing the stray hairs of my face, left the cotton pad which was sopping with gel on my forehead and started to give me a head massage, which I certainly didn't want. The whole experience was totally unprofessional and I'll never go back. If you want your eyebrows threaded in a nice environment with beauty therapists that act professionally, go to Blink in Selfridges or Fenwick. Avoid this place like the plague!

Meh. £15 got me an…read moreeyebrow threading that was a bit rough, a bit messy, and a bit rushed. Compared to my experience at Blink, my service here was slower, more painful, and my technician was rougher. She managed to wipe every trace of shadow off my lids when try to remove fallen hair, and left a sopping wet cotton round in the middle of my brow while doing what I think was supposed to be a head massage. I would have preferred to have actually had the post removal gel rubbed in properly, and I would have really liked to have not been forced to fill out a comment card while she stood right in front of me. Not to mention the fact that the space to leave a comment was about as big as the space you sign on the back of a credit card. I won't be going back. My service light years removed from what I read about in publicized reviews. No magic desensitising oil. No brow massage. No engaging technician with tips and tricks or lotions and potions. and the shop in Westfield is not the least bit "cosy" or "inviting". Not sure who wrote the reviews on their webpage, but maybe they just got the creme de la creme experience, while the rest of us are left with mid-day, mid-week, meh.

The K West gym and spa is a pleasant environment, with good equipment and nice clean changing…read morefacilities. Price for the gym only is expensive at £65/ mth and the spa use is more expensive. Spa and gym membership is £90/ mth and include access to steam room, sauna, solarium, and even a snow room, which is quite novel. There is a hyrdropool which is good for relaxing in, but sadly no swimming pool. Membership includes discounts in the hotel restaurants and 2x guest passes for the year to treat friends. Overall the facilities are pleasant and the staff are nice, however the price is quite high, but then if you attend regularly it is worth it.

Don't join this gym. After you sign up you find out:…read more - you have to get a card to let you into the gym on the 3rd floor down, then go up to the gym on the 2nd. Not only do you have to get a card you have to sign in. Sometimes you get in line and wait! Who needs that extra hassle. Then when you leave, you have to go back to the 3rd floor and get the card with your name on it again. Wait, wait, wait. - they don't listen! The staff at the counter don't take any notice of issues in the gym. - no one cleans up the gym during the day - so towels are laying around, weights lying everywhere - no liquid cleaner or paper in the dispensers to clean the equipment before and after you use it - yuch. I asked 4 times, then finally brought the liquid bottles to the counter on the other floor for them to refill. Seems they can't be bothered - machines don't work and stay that way. Not regularly maintained. Signs sit on them for ever. - lots of the tv screens don't work - the room itself is really quite small yet they charge £65/month - the steam room and sauna are not part of the gym membership - you have to pay a lot extra to enter the spa area. - the staff use the changing rooms as their changing rooms! Not cool. - the music OMG they either have no music or they put it on a radio station and turn it up loud. Ever try to work out with someone's voice talking loudly on and on - not music but the chat in between. Really cheap. - If you talk to the manager, Ludmela, she just says, "It's policy" to go through the sign-in/out regamorole. Yes, they are looking for someone to look after the gym! So they didn't say that when I paid up for 3 months. GIVE THIS PLACE A MISS

In a nutshell, this hair salon has eyebrow waxing and threading at the cheapest prices I have found…read morein London in my five years of living here. Only a fiver (in comparison with £12 in the beauty room, or £15 in selfridges) The girls in charged are quick, careful and even with their lack of english the results are much better that in the afore mentioned places. Don't expect luxury, but expect cleanliness which is after all very important. During busy days like weekends or holidays periods like christmas get their really early or really late, if not they are always busy with acrylic nails and the sort for the ladies in the area. Another thing lateness or earliness can avoid the nasty smells that accumulate in the day from the chemicals acrylic nails need. In addition, I can tell you that it is an Afro hairdresser that specializes in bonding, bleaching, perming and the relaxing of hair. And from my continuos visits I know it is always busy.

Below a 1 star! Unacceptable to even review. Really unhappy with customer service. Was sent to…read moreWestfield branch as they close at 10pm and paid for parking. To be told when I got there that they can't do a refill as it will take too long. They did not even look at me in my face. Other customers were also disgusted. Never felt so angry and disappointed as I had an event to attend.

Came here thanks to a recommendation from a friend and I was really happy with their work! Their…read moreonline booking system was super easy and I kind of wished that I had paid in full beforehand too - would've made the whole process super smooth. Not that it wasn't smooth having to pay the balance in store, but just something to note for my future self. We actually moved kind of far away from any Swanky location, so I'm a bit bummed. I'd definitely be back if we were closer! I got a gel mani and regular pedi and I was very happy with the results of both. Loved the colors and she exfoliated the heck out of my feet. It felt so amazing. Kind of gross to see all that skin but my feet felt so soft after! Haha. They also did a good job with my hands - good shape and no air bubbles or anything in the nail color. I even ended up getting a spur of the moment eyebrow threading done. Did not know that they did that as well and I also loved the threading job. I had been tweezing lately and was kind of bummed that I hadn't grown it out a bit for them to shape it. But somehow, she worked miracles and was able to do a really good job on shaping with what I had.

Popped in on the off chance and they fitted me in (just). The two sisters who run this are…read moreabsolutely lovely. The service is friendly, intimate and excellent. Best pedicure this side of Thailand! Thoroughly recommend you treat yourself. Reasonable prices too. Well done Swanky Lucy Brose

Had a great last minute sports massage here. Venetia is very through and I loved the little…read moretouches like the heated blanket. I also got to select my own blend of essential oils. Came away feeling very relaxed and with less aches and pains!

Wonderful service! I was a walk-in. She even allowed my toddler to hang and was so kind to us both.read more

An absolute divine find! Anh and Amy were amazing - kind, conversational and technically gifted…read more New to the neighborhood, couldn't be more please to find this gem. Looking forward to becoming a regular. Services: Spa Gel Manicure + Pedicure Cost: £75.00 Start to Finish: 50 minutes Scheduling: Called to confirm availability, accommodated immediately. NOTE: This is a tiny shop - 2 technicians, 2 spa chairs, 2 mani stations. Do yourself a favor and call ahead - even tho they are accommodating, knowing what is available makes for a better experience for all! Walk In accommodating