We originally got a home mortgage from ICCU when we moved to Idaho Falls. They did require us to…read morejoin ICCU by opening a checking and savings account, but it has been a good relationship. We also opened a "high interest" savings account where we deposit our mortgage payments, and ICCU withdraws at the right time. As for this branch, which was near our home, we don't use it much (so much is electronic these days), but when we do go here, everyone is friendly, courteous, and extremely willing to help. We've mostly used them when we needed cash for some reason, or for Notary services. We've adopted them as our "home branch".

Unfortunately, sending a link saying it would better my experience proves my assumptions. I like…read morecustomer service. Your representative gave me the right number, I called, he never returned my call. A link will not help as I started the loan process through your online portal as you requested.

When it comes to insurance, it's far too tempting to shop on price for a low premium, and just live…read morein a dangerous sense of false hope, that you will never need it anyway - so you might as well save. Well, if that were true, then why even bother getting insurance at all? What sets Forrestt apart from the rest, is his incredible knowledge on personal and commercial policies, that he can save you money on premium, while ensuring your coverages are going to protect you. It's one thing to throw out a cheap price on state minimums and brag about how cheap you are, but it takes someone with experience to sit down with you and find the RIGHT coverage specific for your needs. Everybody's needs are unique, and there's a high chance that if you have had a few companies slap a few quotes for you, you probably haven't talked to the right agent.

Forrestt is VERY professional and honest. It's hard enough to find a good insurance agent with all…read moreof them claiming to save you money. Forrestt handled my insurance needs with the highest integrity and was able to increase my coverage as well. Thanks for all you do ...I will be recommending you to all my friends.

All businesses should be run with this kind of integrity…read more My father had money invested with them for many years. After his passing I wrote a simple letter to Snake River Funding as to how to get the principle. I was expecting a hassle. They/he responded quickly, no hassle, expressed condolences and refunded the principal amount--a substantial sum. Wonderful to find an honest enterprise out there.

I have visited Sara's office and was greatly impressed by her commitment to understanding insurance…read morepolicy to maximize coverage at the best prices for her clients. The only place I will go for insurance in the future.

About 3 years ago, my Credit Union changed names. I had been banking there since 2002. The name…read morechanged was to a college name that I had no connection too and after dealing with them for awhile, things were just different. So I decided to move all my accounts to Mountain America. I liked how they had many branches throughout Idaho, Utah and Arizona. They are courteous and kind. They offered me a wonderful CD rate. My statements are easy to read and correct. They have been a great replacement from my Old Credit Union.

I went in to MCU seeking a copy of my interest statement for my taxes since we had accidentally…read morethrown ours away. The girl I worked with was very pleasant and quickly gave me what I needed. She asked if she could share with me before I left and she told me that I could change my one account to a different account that would earn me much more interest - that's good customer service! She helped me make the change right then and there and I am a happy camper.

These folks are so helpful. I'm not sure that I can give every branch five star but this branch…read morepeople are nice very helpful very friendly. Can't wait to go back. That's what makes the neighborhood bank out of a national bank. The people.

Very nice staff. Excellent to work with, and fairly straightforward with the whole process. The…read moreinterior of the building is also very nice and feels welcoming. Overall a good experience. Nice job Chase!