Worst screen fixer I have ever been to (and I have been to many)…read more
I came to Doctor Gadget with a broken screen, and yes they fixed it within the same day. I was really Happy, bough all kinds of phone cases and glass for the screen etc. They told me I had a 1 month long guarantee in case anything would happen to the screen, and two weeks later the screen had popped put on one side, which led to a small crack on the screen where the screen was bent due to this. I hadn´t dropped my phone even once, just one day I took it out of my bag and it was cracked and the screen was out of place. It seemed like some kind of glue (??) had let go and that was why the screen didn´t hold in one place, and it was obvious this was what had caused the crack. As I had the 1 month guarantee (which I don´t even think I should have needed as it was clear they had done something wrong) so i went to the shop. The guy took my phone for 1 hour, put my screen into place, and told me it was clearly my fault the screen had cracked. I told him I hadn´t dropped the phone, had taken really good care of it, and that anyone could see it was due to their poorly executed work that this had happened. So clearly, this place uses really bad materials, and do not work as proffessionals at all. They blamed me for everything and I left there saying I would write my experience online for other customers to see.
An oh, also they told me it would cost 130eros to fix my iphones screen, and when I came to get it all of a sudden the price was 170e...
So, I paid 170e for crappy quality and worthless customer service. Do NOT go here to fix your screens, they might be fast but as they aren´t an authorized apple "fixer", their quality is the worst and their 1month guarantee is total bullshit.
20.9.2016