We just wanted to share that we have been working with Centennial on our construction loan and…read moreSusan Barrett out of the Arkansas location has been excellent to work with. Her attention to detail and quick responses to all our needs has been fulfilled! If there is a person who deserves a raise or promotion Susan should be the one! Thank you John and Julie S Rotonda West FL

My daughter and Xhusband went into the branch on Red Wolf Blvd to set her up as his power of…read moreattorney. He has early stages of dementia and cant comprehend or take care of his business any longer. She was needed to get a notary to sign and stamp it and everyone around the business area on the right as you come in the bank was VERY RUDE and making comments or other suggestive comments that were totally uncalled for. If this is the way your bank does and handles business, I will be sure to let them know to go elsewhere!!!

We did a home loan with Simmons Bank and have experienced exceptional customer service. Highly…read morerecommended bank to do business with!

I recently had my bank card compromised which required utilization of the card to be closed in…read moreorder to prevent further fraudulent charges. My first contact with Simmons to resolve the issue was with their corporate office in Pine Bluff. Apparently when attempting to contact your home bank, if not available, you are automatically referred to the corporate help center. This is where the problems began. Do to mistakes made by employees of Simmons when I opened up my account, information which was utilized to identify my identity was incorrect. Needless to say, I was unable to have my issues resolved, and the help center could offer no help to resolve my problem leaving me unable to access my account. This is completely unacceptable when the only way you can conduct personal business involving financial transactions is to have the ability to access an account which belongs to you. Fortunately, I was able to eventually contact my local Simmons Branch and Kathleen Dicus was able to instantly resolve all of my banking issues. If it were not for the excellent customer service provided by my local branch, I would have been unable to conduct business that day. The moral of this review: If banking with Simmons, avoid the corporate office. They are of know help and unable to resolve issues that must be taken care of immediately when conducting business of financial nature within the world in which we live today. Deal with your local branch where customer service still matters.

Slow customer service, tellers would rather talk to each other then help customers standing in…read moreline, not enough staffing, and aid rude customers to be rude to other customers when the other customer is in the wrong. 1 star for the Regions on 2400 E Highland Dr in Jonesboro, AR.

This Iberia bank branch location has a pet project nostalgic feeling…read more Nested in an attractive historic downtown building I am painfully aware that banks are spending much more on their branch locations than I will ever see in my meager return on investments. With an interesting across the road "drive thru" system, friendly service and inviting customer service space, I do like this branch. I would prefer if they went 100% virtual banking and give us at least a 1% ROI for banking with them!

I would NOT recommend this Bank ( Southern Bank, 2775 E Nettleton Ave Jonesboro, AR 72401). This is…read moremy experience with them. Had a checking account with them. Then I had a medical emergency, my heart went AFIB for the first time. In hospital for week, not cleared for work for 4 weeks. Without my consent a company did a auto draft from account. Account went -$140 and Bank informed me. Told them of situation, they could careless. I told them I would pay ASAP. They said ok just come in and pay and they won't send it to collections and reactivate account when balance is paid. I went in and paid balance and they told me ( Bank manager too) that they would call me in 24 hours when account was activated. They flat out lied, didn't call, took money and denied activation. I did the right thing, they did not. Very unprofessional, unfriendly staff. Better Bank choices out there.

From the owner: Southern Bank is your go-to bank in Jonesboro, AR. We offer checking accounts, savings accounts, &…read moreloans to the Jonesboro community. View drive-thru & bank hours.