Appalling customer service. And the director has on his linked in about being impressed by how you…read moretreat others. Appalling how your company have treated me. Multiple smashed windows on fitting initially, dents on the sill, wrong sill fitted, wrong colour of sill, faded hinges, screeching hinges and scratches/roller marks repeatedly on replacement windows. Endless days off and now still supplying chipped and scratched windows with roller marks. Endless delays and multiple excuses. No compensation for all the time off. Will escalate to trading standards if not resolved this month. Team refusing to escalate to director. I would have thought they wanted to avoid a public internet display of their failing standards when he could easily be tweeted? Bizarre way to run a company. Highly suggest avoiding.

We had composite doors fitted on 21st November 2016 and have had nothing but problems. Three days…read moreafter fitting, both doors had to be readjusted as they were out of alignment and were extremely difficult to lock. One of the doors was cracked and we had to wait for another fitting date. Back door is acceptable but the front is another story. Four months later Camden group (manufacturer) visited for an inspection and confirmed door was indeed badly fitted (door frame bowed, unable to lock without extreme force, door badly marked due to hitting locking mechanisms, waterproof seals ripped). The manufacturer also removed a security lock to allow the door to lock securely! Now, after a flurry of snow we have water ingress around several of the door windows. An absolute disgrace for a door which cost £1350. This is bad enough but their customer service is appalling with complete reluctance to address these issues. Five months since installation and still no resolution so it looks like trading standards and potential court case for us. Avoid at all costs people. #complaint #customerservice #watchdog #roguetraders

Hallmark Cards is a great addition to an otherwise boring Hamilton Town Centre…read more As well as selling cards (obviously) they do an extensive range of Me to You teddy bear merchandise, including mugs and picture frames. They also do a big range of gift wrapping and bags, in fact the whole back of the shop is dedicated to this. I particularly liked the little hat boxes for gifts, a really unusual and gorgeous way of presenting a gift. This branch of Hallmark also specialises in Yankee Candles, which I am a huge fan of, although they are a bit of an extravagance at upwards of 10 pounds each. Great if you are looking for a nice card for a special occasion, but just be prepared to shell out a little more for it in here.