Stay away from this company if you value your time and sanity. I am a return customer who hired them to rebuild a deck at my rental property. They previously built a deck at my primary residence in early 2024. This time, the experience has been significantly worse. Communication was poor from the beginning except when it came time to collect the 50% deposit. I was initially told the project would be completed no later than Thanksgiving. When Thanksgiving passed, the timeline was pushed to December. Then December came and went, and the completion date was moved again to January. They repeatedly blamed the weather, despite there being plenty of mild, workable days over several months that do not justify this level of delay. Due to the ongoing lack of progress and communication, I requested a full refund of my deposit. Mike, the owner, confirmed that a full refund would be issued, but then stopped responding entirely. At this point, I have no choice but to dispute the charge and pursue further action. I would not recommend this company based on my experience. read more

Poor quality material and even worse customer service. This company refuses to discuss quality issues. read more

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Horrible,overpriced. MyGate was sagging from the beginning. I've had to have it fixed twice within 2 years. And half of the boards on the front of my fence are already warping . And yes I had it treated. read more

We used this company to do our deck and they did a great job! We tried for about 6 months to communicate regarding a fence (about $20k) and it would take weeks to get someone to communicate with us. It was extremely frustrating and totally unacceptable. They just kept saying they were busy. Too busy to get business lined up for the future weeks because you are too occupied with the present work is a terrible business model. Super disappointed even after we escalated to Mike, the owner, that also had equally as bad communication. He would only talk via text, we couldn't get him on the phone to get answers to our questions. Awful way to treat a repeat customer, especially after referring so many people to this business. read more

We called and had an appointment for an estimate on a new fence. No one showed up. No one called to say they can't make it. Nothing. No show, no call, no business from us!! read more

very disorganized company. had to pay a 50% deposit for new deck rails. they missed 2 installation date windows that they themselves set. when I finally canceled, the gave a partial refund stating a restocking fee. I understand that if I just changed my mind, this was not the case, they forced my hand by not showing up. I feel that they took advantage of us as senior citizens. read more

Very Disappointed. We had a front porch and a back porch done using TREX. when I started getting quotes they were rated A+ with BBB and had great reviews. Now all reviews I see are poor at best and they are suspended from BBB. What happened in 2 months time? They are supposed to come back out and look at my complaints however I do not know when. The city failed the inspection. They left unfinished sides showing both on corners and on the sides of the stairs, top of posts are bare wood and the rest is vinyl. Did not plug in the nails holes and boards are so dirty they look to be discolored. Also left a hole in the concrete where the original post was. The person I spoke with said they put this deck together per TREX instructions which is not true. I went to TREX website and they have NO exposed edges or nail holes showing. Very poor job I am finding it hard to believe that they ever built a deck using TREX. For the price we paid to have these 2 small porches done it should be perfect and unfortunately it is far from perfect. read more

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Stay far far away. They installed a 4ft patio fence after the storm of 2023. Quoted 3k for 9 six for sections with labor. Install crew used machine screws as shims left the concrete bolts blue and all panels were scratched and damaged. Spoke to the owner that night about using proper shims and the damage to the panels. He said they would take care of it. Next crew came and painted the bolts but also spray painted the scratches on the panels so the fence now looked like it had been vandalized. Now I get the runaround for the next month. Crews are busy owner can not speak with me or come and look at the shotty work. After a month they finally send their "best" guy out to actually change out what I was told any panel with a scratch or that was painted they came while I was not at home and replaced three of the panels leaving the worst ones still up. Now I get the same stories for the next two months. Finally in November of '23 they come back out once again when I was not home and replace two panels and once again leaving the worst ones. However this time they loosened bolts on the left side leaving it loose and did not tightened it up. From here on they cut off any communication and block us on social media. I filed a complaint with the BBB and states attorney general and as far as I know they never responded to the attorney general and told the BBB they would do nothing else for me. So if you want expensive shotty work they are the company for you. read more

As I got the quote from one of the project manager (Matt) things were very close to finalization but unfortunately, the project manager left the organization I was assigned to project manager without even giving me a clear picture of what was happening (I came to know after I was keeping asking about the previous guy). Things were back to square one and I have been forced to explain things again and then got a new quote from the new project manager (Sam) without the discounts that I offered early. When I inquired about their discount what I was offered earlier. They blamed the mistake on me and withdraw the project. I was really disappointed to work with this company. So unethical and unprofessional. I would definitely not recommend it. read more

Contacted them for an estimate to add stairs to my elevated deck. Greg came out to do the estimate told me I should have it by end of day. Called 3 days later asking about the estimate, was told Greg would send it to me. Called back several days later was told Greg would call me. It's been additional 5 days no call back and estimate never sent. read more

I hired a contractor to build a deck and privacy fence, and he basically ghosted me with an incomplete job. I called a few companies and then found these guys through Facebook. Let me tell you how special they made me feel! From the office staff who answered the phone and let me cry to her, to the rep Sam, who came to take a look at my unfinished project, to the owner Mike and of course the gentlemen who came and finished the job, Carl, Paul and Brian. All of them were hands down the greatest. Courteous, professional and thorough! I highly recommend this company to anyone who wants a new fence or deck. Thank you to all of you for taking care of me in my time of need! ~Forever grateful, Stacy~ read more

This company installed a fence for my neighbor and in the process of doing so they tore up part of our retaining wall and just left us to find it. Then after I contacted the company to let them know what their employees did they asked for pictures and then said that the guy installing the fence said he put everything back even though I showed them proof. They then proceeded to block me on Facebook so they wouldn't have to take accountability. They were very unprofessional and have zero integrity. read more