We believe the owners, father and son, are top notch individuals through a recent personal…read moreexperience. We were passing through town in a camper truck heading to Georgia from Utah. Our AC quit working. Austin Automotive was referred to us by another business we called looking for help. I drove to the shop and was immediately greeted by the owners. They accommodated us on the spot and spent the next several days working on our AC unit until it was fixed. I was very impressed with Chads (son) knowledge and expertise. He was very kind, patient, friendly, and helpful! This place exceeded all our expectations! I give them a 10 star!

Austin Automotive is a top notch Automotive repair shop ! Austin's does top quality work at…read morereasonable prices! They truly treat you like it matters to them that you chose them for your Automotive repairs, maintenance ans service ! I Highly recommend Paul and his people to meet ALL of your Automotive needs! Give them a try....you will be VERY GLAD that you did!

I travel and use many dealerships for my needs. I'm here in canon for a 6 month period. I will…read moretalk you the service dept here is the best I have used. What an amazing team. I had two service advisors and the tech came out to instruct me along with service advisor. Thank you so much and lord I wished all fords had your team !! Thank you John Mauriello, Hannah Martinez and CJ!!

2021 Ford Expedition started running rough 2 days after oil change at Faricy Brother Ford in Cañon…read moreCity on Sunday of Memorial Day weekend. Made it home and ODBC reader indicated problem with fuel injector 4. Went online to make first available appointment which was 11 am on the Tuesday after the Memorial Day weekend. Made appointment without any problems and received email confirmation of appointment. Tuesday morning at 9:35 am received call letting me know that the Faricy Ford online appointment system was apparently not working correctly and that my appointment was cancelled with next available appointment on Saturday. I let Faricy Brother Ford know that I was leaving on Wednesday on an out of state trip and needed my vehicle fixed before the trip. I was not offered any possible solutions to their website problem and no concern was given to my requirements. Needless to say this will be the last time I use Faricy Brothers Ford and will drive to either Pueblo or Colorado Springs when I do need the services of a Ford dealership. Since this is the second time I have experienced less than satisfactory customer experience with the specific dealership when it comes time to buy my next Ford it will not be at this uncaring dealership.

I received a written quote for my tires, so I ordered them. I came in three different times to have…read morethem put on, but every time there was a 2-3 hour wait. So today I went in, hour and a half wait, but I was planning on doing it. Untill I asked a question about my quote. He proceeded to tell me that there was no way he could give them to me at that quote $655.00, they cost $800 just to purchase on his end. He continues to say that it was not the original quote! (It most certainly was). I didn't have that much money. He said "well I don't know what to tell ya"! He would NOT honor my quote. So I had to leave! Unbelievablely unprofessional! I wouldn't waste your time or money here!

Jim's Tires is the absolute best! Excellent customer service provided by George and the crew! Hands…read moredown best service in town!!! Fantastic!

Service was great, no waiting in line quick and easy. I believe his name was Michael.read more

I took my car here for a regular oil change, and was immensely pleased with everything about the…read moreexperience. The service is AWESOME. There is no other word for it. The minute you pull up, someone is out, offering to drive the car around, and showing you inside. The mechanics are all very helpful and friendly, and will double-check everything and offer do extra without being asked. They actually offered to put my new plates on my car when try saw then sitting on the passenger's side seat, which I hadn't had the time to do after I registered my car. They also saw me to the car, and made sure I was off safely, after they finished. Also, for new customers, they offer a freebie gift with your payment. I ended up getting a spot treatment stain remover, which has actually come in handy, between two dogs and a baby in the car. The price for the oil change and air filter was average. Not on the cheapest side, but definitely not overcharged. The entire time I was here, though, I felt welcome and taken care of. Exactly how customer service should feel.

Just did a great deal on a consignment Honda. Everyone was great to deal with. It was laughable…read morewhen the gal was attempting to get the Honda in reverse then back out as it's a Honda thing. If you know you know. My sales guy Mike was great. Disappointed in quoted trade in value. That's typical though so no star deduction there. Will be going back to purchase new from them soon. We'll see if it the review holds up.

All the sales people were extremely pleasant to work with. Prices are in line on everything we were…read moreinterested in. Great place.

I had a car that sat for 5 years after a timing chain issue. This ment i would be doing a engine…read moreswap. I looked for years for a local garage that could do this type of work and get it right the first time. Vick and his crew replaced my motor, rebuilt my suspension and drivetrain and installed a 4" lift at the same time. All work was finished without any lights on the dashboard and sounding great. These guys know what they are doing! I would highly recommend this shop. Thanks Vick! Tony

202 1/2 Main Street in Florence, CO. I have used ever mechanic in Canon city only to be…read moredissatisfied. Over priced and never checked the vehicle to see if it actually fixed the problem. Vick has been top notch all the way, honest to the core. A good one is hard to find. Thank you.

Dom recently came out to my home to fix my daughter's brakes. May I add, we live quite a distance…read moreaway. He didn't mind laying halfway in the street, on a very small residential street, to get it done. Showed up with a smile and a great attitude. Got the job done quickly and efficiently. Highly recommend using Pistol Pete mobile mechanic! I have to say being the son/apprentice. He learned well from his father. That boy deserves a fat raise.!

Pete and his son took care of my son's transmission leak from start to finish. They even fixed some…read moreadditional issues without charging extra. They were timely and flexible with scheduling. Also, Heather was extremely friendly and helpful with the financial details. If you have car issues, go to them. You won't be disappointed!

We drove our small RV from Buena Vista to their shop just outside of Canyon City, and it was 100%…read moreworth the drive! Jackie and Tony took care of every detail with the insurance company, were great communicators and got the work done very quickly. I could not recommend them more highly!

I damaged my brand new car, before I even had my plates. My friend recommended that I take it to…read moreT/A to be repaired. They completed my car in a day and it looks amazing. I feel like the price was totally reasonable and wasn't ripped off. I am totally impressed! I have a truck that I'll be taking to them next.