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Huntington Bank

5.0 (1 review)
Closed • 9:00 am - 12:00 pm

Services - Huntington Bank

Personal banking

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2 months ago

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Frankenmuth Credit Union

Frankenmuth Credit Union

(15 reviews)

I would have to say, this is one of the best credit unions I have ever been a part of. I recently…read morereceived a car loan and worked with Marlla. When I tell you, she was more happy about me getting a new car then myself. The way she went over and beyond to make things happen, was just amazing! -Brandon Jackson

Yelp works well with the same length and tone as Facebook -- informational, skimmable, not…read moretheatrical. Here's the Yelp version: Avoid financing through Frankenmuth Credit Union. I financed a car through FCU in 2019 with GAP insurance. The car was totaled. GAP should have cleared the balance, but I was told I still owed around $5,000. FCU then discovered they had been applying my payments to interest only, with nothing going to principal for an extended period. The fix was a $50 bi-weekly auto-pay, a loan extension to make it possible, and a letter to the credit bureaus to undo the damage their error caused. That extension exists only because of their mistake -- a standard loan on this car would have been paid off by 2024. Auto-pay ran for years. In August I changed banks and forgot to update my info with FCU, causing payments to fail from August through December. FCU reached me in December. I provided the new banking information and auto-pay resumed. On that call they did not tell me the account was delinquent, did not tell me that resuming auto-pay alone wouldn't bring me current, and did not mention a catch-up payment. I left believing the matter was handled. Months later I got a call saying I was about $80 delinquent. I authorized the full balance to close the loan. They withdrew less than I authorized and placed the remainder into a savings account I didn't know I had. A manager refused to correct the credit reporting. FCU's position is that I should have been monitoring statements on a paid-down remedy loan with a bank I don't actively use. The simpler issue: during the December call they had full visibility into the account, knew resuming auto-pay alone wouldn't bring me current, and didn't say so. One sentence would have prevented the credit damage. Two servicing errors on the same small loan. Think carefully before financing here.

Huntington Bank - banks - Updated May 2026

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