Its been a wonderful experience working with Ginny. She is very encouraging and motivating. I came…read morewith my own experience but working with Ginny, I have learned so much more. She is always helpful and supportive. A very positive, loving and caring persona. I joined as an employee but found a great guiding friend. Thank you Ginny for all the motivation and support :). Safe and nurturing place to be for your kids, "Giggles and Dimples"

Ginny is very loving and caring childcare provider. My son had never been to any daycare before …read more Ginny's daycare is his first daycare and is more like a home for him because Ginny provide very loving, caring and fun loving environment where my son feels very safe and happy. Best thing about her is that she is very flexible and a great teacher .Her daycare clean and tidy with lots of toys and activities with large outdoor space where kids can play outdoor games easily. My son loves it and I totally feel safe and confident to leave my child there. Thank You Ginny.

Fired during probation over a tiny scheduling miscommunication; no discussion, no clarification…read more Afterward, communication vanished, and my belongings were left unattended at the door with no note. If you value clear expectations and basic professionalism, think twice before working here.

Picked up our child on time but they threatened to charge a 10 dollar late pickup fee. Unacceptableread more

This is a terrible daycare! The issues I've had with this center are too numerous to list--it would…read morebe a whole novel--so I'll attempt to summarize. First of all, the teacher turnover is very high. Over the last two years, I've seen the entire staff turn over completely, at least a few times. I want to say there have been about 15-20 teachers in and out over the last two years, in all but the infant room where Martha remains a core teacher. They simply cannot hold on to good teachers for long. They also make questionable hiring decisions, maybe to save a buck? The director hired a random person who wanted experience in childcare, and that person ended up dragging a child--a child with additional needs--by the arm and scolding them to wash their hands. To be fair, the teacher was fired the next day, but why didn't the director did her due diligence and properly screen this candidate out? Second of all, all the director cares about is money. Something went wrong with the affordable childcare initiative funding--maybe they didn't apply on time?--and she just informed the parents that they won't be receiving a fee reduction for one of the months due to her error. Who does this?! The communication with the parents is also non-existent, and they don't bend their pointless rules for anything. My son has additional support needs and he gets overwhelmed when he's crowded. Our team suggested that they change his shoes in the classroom but they didn't want to "get the floor dirty." So, a clean floor is more important than a child's needs? My son was having a tough time at pick-up one day, and I was with my newborn baby. Instead of helping me, a struggling mother with clearly too much on her plate, the manager simply informed me that strollers aren't allowed in the classroom. I mean, read the room and lend a hand or get out of here! At one point, the children were only getting outside for 15 minutes a day because of the daycare's ridiculously complicated routine. Without enough fresh air and exercise--in a class of all boys, mind you!--the children suffer and act out, and the teachers and director are so surprised by these "behaviours." Of course they act out when they have a thousand indoor activities and not enough exercise and fresh air! I know this because my son had extra support in the center, and his therapists were often concerned about the many egregious behaviours of the teachers, particularly one teacher who has NO BUSINESS working with children. His therapists would often have to break up physical altercations while this teacher sat back and didn't absolutely nothing. They have such a limited ability to solve problems too because they are so bound by pointless rules that serve no one, like indoor vs outdoor shoes. Anytime there is a child who needs any one-on-one support, as many children do, they simply kick them out. Since my son has been there, a handful of children from his class were either pressured to leave or asked to leave. On top of all that, they do nothing to discourage violence, and there is plenty of violence! I witnessed my son being punched in the stomach and the teacher said and did absolutely nothing. They often don't file incident reports or inform the parents of incidents. My son had to tell us himself that he was bitten. The director will do or say almost anything to get new families to attend, but it's all BS. She is rarely at the center, and she does nothing to help the children unless it fits into her rigid idea of what she wants for her center. Just steer clear. It's not worth the stress.

I cannot disagree more. I have a child with Down Syndrome that is in this preschool. All of the…read morestaff have been extremely supportive, caring and more than accommodating. His "aid" as you said is most likely the same as I have and she is wonderful! I can not say enough about her. I also know of three other children that she has supported and their families all share the same feelings as I do. When the teachers and support workers try and encourage your children to do something they are not trying to get your child to "conform" to their ways but rather trying to push your child to be the best they can be. This can sometimes be a learning process for the child and can be difficult for them but none of the staff would ever, ever push your child so hard that they were upset the way you are saying. I have spent a lot of time in class watching and have never witnessed anything like this. When my son started he was not walking and could not feed himself and now he is starting to do both and I owe a lot of it to his support workers persistence and dedication to him. I am sorry that you had this experience but I feel that Discovery Playhouse is an excellent preschool and would recommend it to anyone. And remember for any child with special needs, there only limitations are those you put upon them.

I was very unhappy with this preschools inability to cope and help with a special needs child,…read moretheir attitude of trying to make them "normal" is unacceptable. They supplied an "aid" who was not willing to listen in regards to this child's needs. Also caused stress to this child in trying to make them do what the other children were doing when clearly this child had no understanding in what the other children were doing. Trying to fit a square peg in a round hole and stressing out this child. There is nothing wrong with being different, every one is different, but the lack of them actually trying to work with this child's specials needs was appalling and more important it was for them to try to make this child conform to their way. Special needs is special needs. If they could not help this child "play" and learn play how is it that they can help any child with special needs . I would not recommend this pre school for any child