Bothered by this! Is it just me? Sutter Pediatrics 50 south San Mateo floor 3 - After an office…read morevisit, prescribes an inhaler for a child to go back to school. In order for the child to use the inhaler at school a form must be filled out by the prescribing doctor. Sutter Pediatrics takes 3-5 business days to sign the form, but if you are willing to pay $18 they will have it in up to 24hours. Kid has to stay home from school or go without a need inhaler at school because Sutter can't put a signature on it without making you way up to 5 days or paying them. Irritating.

I was a patient here from 2003 to 2018 (I was born in 2000) and had nothing but positive…read moreexperiences. Dr Chapman was the best doctor you could ask for and was incredibly attentive to my eczema, asthma, and various allergies. I always felt safe and cared for as a child in this office, and I really loved all the paintings and decor in the different rooms. The giraffe, train tracks, hanging monkeys, and tree painting will always be etched upon my mind! All of those fun touches really make it so much more comfortable when you're a kid. And of course I absolutely loved the reef tank in the waiting room. Here or there you might deal with a bitter receptionist but you'll find that everywhere. My mother really loved Dr. Chapman and this office as a whole and again, I couldn't have had a better childhood doctor. They were always on it and we never ran into any issues with incorrect or late prescriptions, inaccurate advice, etc. For the sake of transparency, I haven't been a patient here for five years so I can't speak to how the office is currently, but they deserve the five stars from a previous patient who is a happy and healthy adult. I will always be grateful for Dr. Chapman and ABC pediatrics.

Dr. Tanaka represents the gold star in pediatric care IMO. We saw her after a particularly rough…read morefew days and she was extremely empathetic, thoughtful in her approach. Dr. Tanaka did an exceptional job communicating her thought process, asking for my input and answering all of my questions patiently. She called after hours to check up on how my daughter was doing, asked to see her the next day and gave me a thorough assessment of the progress that was being made the following day. You can tell she genuinely cares and was so happy to see my daughter's personality shine thought again. She went the extra mile for us by asking us to draw blood before prescribing steroids to increase the chances we were treating the right underlying symptoms/ issue. This added admin on her plate but I appreciated that she didn't go straight to treating my child without being more sure about the underlying cause.

Dr. Tanaka seems like an amazing doctor to have for your baby. She always tries to find time to…read moreanswer your questions. Once she even called after the visit make sure I received all answers that I need. I feel like she has a true sympathy for babies and their moms, and it's what I appreciate the most.

Dr. Eilleen Chan has been a wonderful pediatrician to my family over the years. She has provided…read moreexceptional care to both of my daughters since they were born and has always been thoughtful, attentive, and professional during every visit. I usually don't write many reviews, but I truly felt that Dr. Chan is one of those healthcare providers who consistently delivers a great experience for our family. Thank you so much for all these years of care, Dr. Chan.

I'm really sad that Dr. Parker left this office. We have been a patient of his for many years. We…read moresaw another doctor and I'm really feeling torn now about staying with them. I am the parent of a very difficult 3 year old. I fully acknowledge his behavior and was quite embarrassed and upset by all of it. I'm struggling, the doctor sees I'm struggling, and she made a comment saying "this behavior is not normal for 3" . Normally if the behavior is not normal a doctor may have suggestions or ask more questions, dig a bit deeper. But she just sort of finished the evaluation and left. I obviously should have dug deeper as the parent and sought help but I guess with a comment like that I expected her to care more or show concern. So now I'm home looking up behavioral therapists because I'm just in a state of - what do I do? Previously Dr. Parker recognized my sons speech and language was a bit behind. He asked questions and immediately had suggestions and had recommended us to GGRC for speech and language support. It was really helpful and obviously necessary. But I appreciated his input and his suggestions and that is what I want in a pediatric doctor. The front desk staff and medical assistants/nurses have all been wonderful. Always very accommodating and despite my sons anxiety at the doctors and his outrageous behavior- I've never felt like they've judged me. They've been kind and compassionate. The medical assistant today, who administered shots was so lovely and so kind. I wish I asked for her name! I'm very sad about our visit. For many reasons. But that comment will stick with me for a while I'm sure.

When my youngest son was born at Sequoia Hospital in Redwood City, Dr. James Ferrara was the…read morepediatrician who performed his newborn screening and circumcision before we left the hospital. My husband and I were very impressed by the latter because our baby didn't react traumatically from the procedure nor did he have swelling nor bleeding (Unfortunately, our eldest son did not have such a smooth experience in San Diego). We were so pleased with Dr. Ferrara that we decided to continue to see him for our son's newborn well checks after we left the hospital. This led us to this pediatric office. Love at first visit would be the best description of our impression of this place... The office is immaculate, even the bathrooms are very clean. The waiting room has seating, a television, and a small play center for young children. The office staff is cordial and, if you arrive on time, wait times are extremely short. During Covid-19, they enforce social distancing and provide hand sanitizers as well as disposable face masks. The medical assistants/nurses are very friendly with cheerful dispositions that make the children feel at ease and comfortable (This is so important in my book - kids can be tense when they know that they are going to be seen by a doctor, especially when they are cranky from an ailment). My kids say that Marlon has been measuring their heights, weighing them, and conducting their hearing and vision tests since they can remember going to this office. He is very respectful of ensuring privacy of patients while also being mirthful, which is awesome. I can't rave enough about the doctors here; At our first newborn office well check for our youngest son, Dr. Ferrara continued to demonstrate his warm ways. He was very gentle, informative, and gave our baby a hug and kiss on the forehead, saying that he was cute. We then assigned Dr. Ferrara as both of our sons' primary care physician. Dr. Mason is also a top notch pediatrician. Every time my sons see him, he always shows an interest in their personal lives, asking them about school, their future plans, and hobbies. My kids really dig his humorous and super cool demeanor. I appreciate that he is also very informative and is also willing to continue to see a patient until completing all vaccines prior to moving out of pediatric care to adult care. Five stars is well deserved here. My only wish is for a bigger parking lot, but difficulty in getting a space is a rare occasion.

I have been a patient at this location for the past twenty years, ever since I was born. I have…read morenever had a bad experience with any of the doctors, even when my main physician is unavailable. Sometimes I do have to wait a little bit longer than expected, but that is worth it for me because I know I will be seeing doctors and nurses who care and have cared for me my entire life. The little Disney-themed decorations in the numbered rooms are also a nice added touch, they're great for younger kids but I still remain fascinated by them. I will be changing doctors soon, but I have always been treated with the utmost respect and careful attention that any child deserves from their medical team.

I've been with Dr. Lin since 2016 when our family doctor of 30+ years retired and feel lucky to…read morehave found him and that he accepted me as a patient. He is a very kind doctor, very technically competent, very hard working and always very helpful. He is also a really good listener. I know I can depend on Dr. Lin to always do his best to look out for me and would highly recommend him without hesitation. Thanks Dr. Lin. Always appreciate your help! :)

Dr. Lin is a fantastic Doctor. Nice personality, knowledgeable, and does a great job about…read moreproactively keeping in touch with his patients when there is an issue. I've sent him messages to have him respond late at night, and on weekends. He truly has his patients' best interests at heart. The facility he is in in San Carlos is new and very nice inside as well, which makes going to the Doctor a bit more enjoyable.

The demeanor of the front staff is not professional, and they are clearly not happy. I am lucky to…read moreget a same day appt if my child is sick. Attempting to book an annual exam - good luck they are booked out months. I plan to move to another practice who has better appointment availability and customer service. Carbon Health or One medical is on my list. Dr Baird was our child's doctor, and her services are in no way reflected in this review. Her care when we could be seen was always pleasant. The practice needs training on customer support, call center staffing and appt avablaibluty7, they never seem to be apologetic that slots are not open for children to be seen.

I've been taking my two daughters here since 2017. We've been happy with our care. If we call in…read morethe morning on a weekday with an urgent issue, we usually can get an appointment that afternoon. If we call after hours, they have on-call, registered nurses who get back to us within 15 minutes, usually less than 5. My youngest daughter has encountered a handful of issues requiring specialized care. This office is tapped into an amazing network and community of medical specialists, not limited to Stanford Network. I'm always impressed how our Primary Care Pediatrician here understands and follows up after the care we get from our specialists. I'm happy to report that every year my youngest is growing stronger and healthier, in a large part owing to the care we get here.

We've been going to Dr. Tan for the past year and he is a great pediatrician that I'd recommend to…read moreany of my friends. He is very patient and kind - listens carefully to my questions and makes sure I feel unjudged even when I know I'm being neurotic as a first time mom. the office folks here are great and call back quickly when I have questions. Finding appointment times are great when booking out in advance and they have been able to see us when I've had to come for an urgent appointment. The patient portal is great - easy to send pictures, ask questions, fill out questionnaires, etc. I love how you can just see all your test results in one place..it is super convenient when referencing back to older lab work. Great experience here so far and hope Dr. Tan is our pediatrician for many many more years!

Dr Tan has great manner, and the clinic is nice and clean. If it is just for regular annual check,…read moreit is not a bad choice, but if you need anything diagnostic, I would not recommend him. Firstly, they charge a lot, 2-3 times compared to an urgent care; secondly, the doctor failed to diagnose covid and some other common virus for a few times, I had to go back again and asked for the virus tests and got charged twice for something very standard and easy to detect.

Dr. Zivitz is the pediatrician for my two young sons and we have been very happy with her care. She…read moreis a skilled clinician with excellent diagnostic skills. She has a good sense of when a patient is potentially seriously ill, but is also able to advise when a problem is not so serious. My sons have had some unusual issues here and there, and she has rapidly identified them and facilitated great care. Anyways, I think this balance of judgement is exactly what you want in a pediatrician, and I highly recommend Dr. Zivitz. On a separate note, I do wish the office would see sick patients on Saturdays. Since COVID, they have a policy of not seeing urgent care visits on the weekends, which has been unfortunate for us on a few occasions as the telehealth visits are not the same.

Dr. Zivitz has been our pediatrician for over a decade now and I could not have asked for more top…read morenotch care. She is so patient, calm and thorough. She manages to be extremely level headed while still showing so much love to our children. As an extremely anxious first time parent 13+ years ago, Dr. Zivitz gently yet practically helped me through numerous concerns. Our children still adore her and in fact, our eldest is inspired to be a pediatrician because of her. She is absolutely amazing!

My husband and I have each been calling daily and leaving voicemails at reception for a call back,…read morebut have received no response. It's been weeks. The office voicemail message says that someone will return our call promptly, but that never happened. We even emailed. Sad and unfortunate as we were referred to this office and are in need of care for our children, but can't reach anyone. I hope this improves in the future. Even if the doctor is not accepting new patients at this time, that is fine, but perhaps it's best to state that in the voicemail message or call back to let us know.

They diagnosed the cause of my son's allergies and treated the cause not the symptoms.read more