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    Humane Society

    2.9 (28 reviews)
    Closed 12:00 pm - 7:00 PM

    Services - Humane Society

    Animal shelters

    Pet adoption

    Pet cremation services

    Humane Society Photos

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    2 months ago

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    7 years ago

    Great staff & seamless process to adopt. Found the experience to be professional, caring, informative, and positive.

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    VCA Canada Calgary North Animal Hospital - Cheery waiting room.

    VCA Canada Calgary North Animal Hospital

    (121 reviews)

    ‼‼‼‼‼I had the most heartbreaking and traumatizing experience in this clinic, and I want to warn…read moreevery pet owner: never bring your animals here, especially small pets like guinea pigs or rabbits. Early in the morning, I saw my guinea pig was very sick and not eating. I panicked and called several clinics to ask if they treat small animals. This clinic told me: "Yes, bring her now, it's an emergency, we can help." Relieved, I rushed over, believing they would save her. I arrived at 9 AM. A man at reception took my pet away, and for the next 2.5 hours I sat with no updates, no communication, no idea what was happening. I kept saying it was urgent, but they just told me to wait. Finally, a doctor spoke to me -- without even bringing my pet -- and started talking about stomach problems, then immediately said the cost would be $3000. When I asked for details or a price list, he left. Later, staff came in with two different papers: * The first showed $216 for a "consultation" plus $188 for cremation. * The second showed $216 for a "consultation" plus costs for treatment and medications. It felt like they were literally giving me a choice: either pay for cremation, or pay for treatment. I even asked: "If you are already suggesting cremation, does that mean treatment won't help? Is it already too late?" They reassured me: "No, it's not too late. Treatment will help. You just need to give the medicines." Of course, since the price difference between cremation and treatment wasn't very big, and because this was our beloved pet, we chose treatment, trusting their words. But every 15-20 minutes the numbers kept changing -- $500, then $600, then suddenly $411. They seemed to invent prices out of thin air. Desperate to save my pet, I agreed to treatment. After more waiting, they gave her back to me in a box. She was lying still, breathing heavily, clearly struggling. I begged them to check her, but they said: "It's fine, go home." Within 15 minutes of leaving the clinic, after giving only the first medications they prescribed, my beloved guinea pig went into seizures and died in my arms. The same clinic that promised me she would be okay, that took hundreds of dollars from me, had let her suffer for hours and then die. When I came back crying, with my child crying beside me, they quickly pulled me into a private room so other clients wouldn't hear. They said: "Sorry, sorry, it's not our fault." Then they demanded $300 for cremation. After arguing, they told me they would refund $80 for the medicines, then changed it to $150, and then told me I would only need to pay $24 more for cremation. Finally, they said: "Actually, don't pay anything for cremation -- but you will not get any refund either." The numbers kept changing every time, as if they were inventing them on the spot. I spent from 9 AM until nearly 1 PM in this nightmare. My pet suffered for 3.5 hours while they played with numbers and gave me false hope. Instead of telling me honestly that they couldn't help, they strung me along, took my money, and handed me back my pet already dying. To make things worse, while I sat in the waiting room devastated, I overheard staff laughing and celebrating someone's birthday. It was clear saving my animal was never their priority. I cannot shake the feeling that they took advantage of me because I am an immigrant and my English is not strong. They saw an opportunity to overcharge me and gave me no clear information, no transparent price list, no real compassion. My guinea pig went into this clinic alive. She left dead. And all they cared about was money. Please, if you love your pets, do not bring them here. This clinic is cruel, unprofessional, and heartless. They gave me false hope, drained me financially, and let my pet die in pain. It is a nightmare I never want another family to experience.

    A while back, they started using a gas chamber to euthanize rabbits. One of the technicians was so…read moredisturbed by this practice that's banned in many North American jurisdictions that I can no longer recommend this clinic. Quite a few years ago, they used to be good; they used to use anesthetic gas through a mask and would even let the pet owner be with their pet during the euthanizing process. Now that they chamber them, they don't allow you to be with your pet during their final moments of consciousness (likely because they don't want you to see how disturbing what they're doing is). Between this questionable policy of theirs and their very high costs (and a few other unsettling interactions with them), I'd say it's best to avoid this place.

    Country Club Pet Resort - Country Club Pet Resort

    Country Club Pet Resort

    (9 reviews)

    Anyone who knows me, knows that my pup Leopold is the apple of my eye. He is my canine baby and I…read moreabsolutely adore him - almost to a psychotic extent, if you ask my husband. So obviously, when I was looking for a Pet Resort for him for my frequent trips out of town, I was looking for the BEST. I needed to find a place where Leopold would be comfortable, would be able to play, have fun with other puppy friends, bond with human friends, and would not miss me too much. I needed the place to be clean, safe, and staffed by professional, friendly people. I saw some great reviews for Country Club and took him there for a trial weekend. I was really impressed with the facilities. It is HUGE, well laid out and really nicely designed with dogs in mind. They gave me a tour of the facilities, showed me where Leo was going to stay and told me that he will have his own private kennel, and would be paired with one or two other dogs for walks and playtime several times a day. I really liked this because this meant there wouldn't be some kind of huge disorganized dog chaos with a hundred dogs. There would be only one staff member assigned to him for the whole stay which I also loved, because Leo is shy with strangers and this would allow him to bond with one person. After the trial period, Leo passed with flying colours and he seemed to love it there. They gave me a small report card saying how he did - it was adorable! Leo has gone back two more times after that and he always seems really happy and healthy when I go to pick him up! I always have a good feeling about leaving him there, knowing he is well taken care of. They always give you a small bag of treats when you pick up your dog - it is a nice touch. One time I missed him so terribly during my trip to Europe that I emailed Country Club asking them how he was doing. They got back to me the next day giving me a little report on him and his new friends! It was a small act, but gave me such peace of mind. Only drawback is that it is about 10 minutes outside of Calgary - but for impeccable professional care of my one and only Leopold, I don't mind the drive!

    They left our King shepherd alone after feeding and he died…read moreof bloat in their care. And they still charged me for his stay.

    Humane Society - animalshelters - Updated May 2026

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