This had to be the worst experience I have had at a closing. At the beginning of the process we were all greeted with a hand shake and introduction. After a few words, the process begins. Paperwork started to be reviewed and signatures on papers. The first dispute was a charge to be removed. If that charge was to be removed then the closing cost would change. Which I couldn't understand because the closing cost was in the initial contract before Huguenin office was even chosen. I just couldn't understand what their (Huguenin) fees had to do with the down payment between the seller and the buyer. However Clinton M. Shearouse was very rude and arrogant when it was time for him to explain it. Let's just say that I was told, " I'm not going to waste my time over $4.50". Wrong answer you should waste your time on whatever amount and whatever it takes to keep "You" in business. 2nd issue: On the contract there were TWO lots on there. Clinton was trying to speed through the process, but thankfully by the grace of Jesus we caught an error with there only being ONE lot on there. Clinton was so defensive and getting snappy with the Relator, saying " so you saying it's my fault"? Uh yea, because you were given the contract with two lots on it. When you ran the title and did the paperwork, it was stated that two lots were purchased at one time and there is only one deed for both. So yeah someone in this office dropped the ball some where. Clinton then says,"well there is nothing I can do about it today, we can meet up later next week to close the deal". Really! People have driven hours to close this deal and just like that he had no remorse or emphathy nor an apology. The only reason the deal was closed was because the Relator went out and spoke with someone else who was caring enough to correct the problem. Clinton wanted to accuse "US" instead of him being a customer advocate. Once the problem was corrected, he barely wanted to finish talking about the closing procedures and paperwork. He wanted to talk about sports, high school, and other events with the other Relator. He didn't shake either one of our hands at closing, he stated, " alright we are done" and walked out. Really! So not the guy you would want to work with if you choose that office. It doesn't matter about "Price" when you are treated with dignity and respect. I was told that the office wanted to speak with me and to give them a call. I did and let's just say, nothing still has been said or done. read more
