They are SCAM....In April 2026, I searched online for basement waterproofing contractors through advertisements and Facebook. A representative of HRC Waterproofing inspected my basement, provided a quotation, and we agreed on the price. We signed a written contract (copy available).
The contract was dated April 10, 2026, and the company agreed to begin the work on April 12, 2026, with payment of the remaining balance upon completion. At the time of signing, the representative specifically requested a cash deposit. I only had $50 available at home and paid that amount in cash as a deposit.
After the contract was signed, the company repeatedly failed to attend the scheduled work. During the following month, I made numerous follow-up calls and messages. Each time, I was given various explanations, including weather-related delays. Relying on the company's assurances that the work would be completed, I did not hire another contractor during that period.
As a result of these delays, my basement continued to experience water intrusion after rainfall, causing additional damage, inconvenience, and stress. After waiting for approximately one month without any work being performed, I was forced to hire another waterproofing company to address the problem.
I subsequently requested the return of my $50 cash deposit from HRC Waterproofing because no work had been performed and the company had failed to honor the contract. Despite multiple requests, the deposit has not been returned. The manager advised that he did not know how to transfer the money, and as of today, the deposit remains outstanding.
My complaint is that the company failed to perform the contracted work within a reasonable time, repeatedly delayed the project for approximately one month, caused additional damages while I was waiting, acted irresponsibly, communicated in an unprofessional manner, and has not refunded my cash deposit despite providing no services. read more