Late March I completed an app for a cat online. They replied quickly and rejected me. Because I…read morestated that I may take the cat outside with me, they said cats should never have access to outside or be free to roam around. I replied by stating that I did not indicate any such thing. The cat would live indoors, eat, sleep indoors, and otherwise be an indoor cat. If outside, it would be completely supervised by me. I never received another response to that. I also very much believe that the fact that I am a senior did not sit well with them. They do ask your age on the app (that should be illegal). Maybe that's the real reason and they are using outside as an excuse. In any event, the cat is still on the website living in a shelter when it could have had a very wonderful loving home., No wonder there are so many animals living in shelters.

I have not used for rescue but have been in conversations with them for a fundraiser event. I was…read morealways responded to in a timely and professional manner. They seemed to go above and beyond with helping people to help their adoptees. They seem very caring and helpful.

Some employees were customer friendly and others were not. Went to adopt a dog but got the run…read morearound about the adoption.

I arrived on site to adopt a new pet for my family. Their website said they closed on Tuesdays at…read more5pm. When I arrived there doors were locked and there was a sign on the door stating that they'd be closing at 2pm today due to the expected inclement weather. The lady opened the door at 1:27pm and asked how could she help me. I stated I was there to attempt to adopt a new family pet. The lady then very rudely told me that I needed to come back another day because they would be closing in 30 minutes. I was flabbergasted! I had showed up alone and I'm not picky, as I explained to her an ideal pet would be one that stays small and is good with children. Those were my only concerns. The rude lady who I spoke with was well past retirement age and should permanently retire. Needless to say, i won't be returning. Ppl who work in shelters always seem to be in desperate need of ppl willing to adopt shelter dogs, well today I showed up and got shut down! This review is not about them closing early, but more so the way the lady talked to me. It could've been handled much better.

This institution is an incredible resource that many people do not know exist. Despite what anyone…read moremight have told you, this is not a "kill shelter". A healthy young pitt bull is not going to be put down simply because it's a pitt bull. Large, clean, modern and staffed by carrying employees. It is an independent non-profit that has a contract with the city. All their financial, animal welfare, intake, adoption stats are online. I brought in a young high energy pitt I had rescued 5 minutes before closing. They were so kind. They allowed me to go to his pin which was in a large, cool, quite warehouse. Designed to avoid the barking chain event that occurs at small indy shelter when ever anyone opens the door. When you report a stray to 311, this is where they go. This is a well run institution. We need the indy shelters. We need it all. Foster/adopt a pet. Volunteer.

A fantastic place to find an animal as a pet. I haven't adopted one yet, but I enjoy the experience…read morethey take care of the cages and the animals very well.

These people have dedicated their careers to the New Orleans homeless animal population. They are…read morestretched beyond belief and they all have thankless jobs. I admire each of them. I have been impressed with every Humane Law officer I have had to deal with. They are always professionals do respectful. And discrete when needed to be. I don't know how they do their jobs every day. The vet staff have assisted with my pets many times, it's affordable but the wait is insane. I don't know that they can do anything about that. The LASPCA work with a variety if rescues and TNR programs. They have a beautiful new facility and have done so much for the city's stray animal population. The LASPCA also has a few educational programs for youth, I hope to see more in the future.

Although I would prefer that they update the information properly and make sure that they're…read morecommunicating with customers properly I have to say they're doing the best they can and we're so happy they are there. Obviously the people who work there care very much about animals

What a joke! Rude people, can't answer emails and want to help a month after you give up and adopt…read moreelsewhere so they can dump some dog that has failed 3 other adoptions off on you? No thank you.

For those of you who haven't been here recently, this place is the SPCA now and it's WONDERFUL…read more They recently had an event where your cats and dogs could be brought in to be vaccinated for the year and microchipped (if you haven't already) all for $5. Doing this at the vet can cost you hundreds of dollars, so it's an awesome service they were offering for local pet-owners. I found out about it via their Facebook page. I recommend following them on Facebook to keep tabs on other helpful events they might host! At the event, the staff really tried their best to make things run smoothly and comfortably as possible. As you guys know, that's hard to do in the Louisiana heat and rain! It was a popular event, with lots of people, so the wait was kind of long, but that's inevitable. What impressed me was the staff coming out to check on people and their pets who were waiting outside. They put out hoses and water bowls for the animals and passed out cold drinks to the people waiting. When it started raining, they quickly mobilized people inside and reorganized the line to try to shelter as many people as possible from the weather. So considerate, right? They were really efficient too; the vaccination and microchipping for the cat I brought was completed in less than 5 minutes once we got to the front of the line. The vet administering the shots treated him (my chonky male cat) so well, he didn't protest or complain at all. He even licked the vet's fingers when she was done! I guess my cat liked this place too!

I went on a field trip with a couple of special ed classes and the staff was phenomenal. They…read moreassisted so all our kids could pet all the cats and dogs. The facility is well maintained and very pretty. Plaquemines Parish only contributes for a third of funding so they can really use donations. Our classes donated newspaper, cat food and litter. www.paws4life.com

My family had an abysmal experience with this shelter. We have been looking for a small dog to…read moreserve as a certified emotional support animal for my mom, who lives alone in an apartment. She found one, submitted her application and apartment lease, and was approved. She was asked to come meet the dog and, as long as the meeting went well, complete the adoption that day. I left work early, picked up my daughter early from camp, and then my mom (who lives 30 minutes in the opposite direction) to make the hour-long drive to complete the process. When we arrived a little after 3 p.m., we were shown to the interaction room by a man and woman who were either staff members or volunteers. As soon as the man left to retrieve the dog, the woman proceeded to tell us that the dog we were meeting and planning to adopt actually belonged to the man; he had had to surrender it due to his living situation, but just that morning had been able to find an alternative place to live and was hoping to get his dog back if my mom's adoption fell through. At this point, despite the male staff/volunteer returning with the dog, it was clear that my mom's adoption was never going to be approved. And it wasn't. Ultimately, they claimed that they had "suddenly" become aware that the dog was not suitable for apartment living and denied my mom's application. We ended up seeing the director, who couldn't even make eye contact with us and who just kept mumbling the same excuse for denying my mom's adoption. After an hour drive there, and forty-five minutes of awkward, frustrating, and completely wasted time at the shelter, we walked away with no dog and not so much as a sincere apology from the director or anyone on her staff to begin the hour-long drive back home. To be clear, I do not begrudge the staff member/volunteer his dog. My issue is the extreme unprofessionalism the staff and director exhibited. My mom's application and living situation had been approved, but someone on the staff decided they wanted their dog back. Why was the dog still listed? Why was my mom not notified of the change in situation before we made the two hour trip (more, when factoring in the distance I had to travel to pick up and drop off my mom) there and back? Why were we shown the dog and subjected to a frustrating and awkward situation, when it was clear from the get-go that this member of the staff was taking back his dog? Why did no one have the decency to just be straight with us and say, "Look, here's the situation. We are so sorry." Even that would have gone a long way. TL;DR--Had a completely inappropriate and unprofessional experience with this shelter's staff and director. Be wary of traveling to adopt here if you don't live in the immediate area.