I had a follow-up on my review and still wasn't able to resolve why my account is flagged every…read moretime I go out of town even though I let them know in advance when I do go out of town. I never have this problem with USAA only NFCU.

I read the few reviews that have been posted and wasn't happy with them at all. I know everyone has…read moretheir own opinion. I want to say that they do have drive thur tellers and ATM. Also I have nothing short of outstanding to say about this branch, every time I've been in I have had great service and as for having to wait inside or out what's the big deal we all have/ had to wait in longer lines in the service so stop crying about it and be thankful that we have a bank that's more than willing to help and take care of us and our family's when we're gone. Thanks and have a great and blessed day. AMC(AW/SW) Ret.

If it weren't for Tidewater, we may not have been able to buy our current home. They will work…read moretheir asses off to find you a loan and help you throughout your entire home buying process. I loved the office and how welcoming they all were. Our agent was the sweetest woman and was very informative. I though the process was going to be long and horrific, but she had us out of there within a half hour. They were referred to us from USAA, so I am not quite positive who all they work with, but if you are ever referred to them, give them a whirl. They certainly helped us out and made the process all the more easier, and I love my cozy new home :)

Hearing everything in recent years about how much of a nightmare buying a house can be, I was…read morereally apprehensive about how the process would go. Am I ever glad that our Realtor referred us to Tidewater Home Funding. From the first call with our loan officer to get preapproved, we were treated like gold. The process of meeting in person to sign all of the initial loan application paperwork went so smoothly and I felt so reassured about what would happen next and what to expect. Like Nikki's photo suggests, I walked in to a sign on the desk personally welcoming me. I was kept informed throughout the entire process and was never left wondering what was happening at any given point in time. I tried to be really proactive and do my homework about any piece of documentation possible that might be required. Between that and our LO's dilligence, I never had to go back after that first meeting. The day we looked at the house we wanted, our agent suggested a closing date of January 28th and Tidwater Home Funding ensured we met that date. I couldn't believe how the entire thing went off without a single hitch or the constant back and forth that I've heard so many other people describe. I would absolutely recommend THF to anyone considering buying a home. I couldn't be happier with the process and of course, the outcome...our first home.

If you are in the greater Chesapeake area or even beyond, please consider this outstanding…read morebusiness. With hands-on and the most personal care, Brian and the team will not only meet your needs, but I guarantee, they will exceed it. Family owned and just as family friendly, they will put you into the home of your dreams. Please call them today!!

From the owner: Team Lacey at Riverstone Mortgage Corporation is a local Hampton Roads Virginia mortgage lender…read morepowered by Barrett Financial Group. Our team is led by Brian Lacey, a loan officer with over 33 years in the mortgage industry. Brian knows mortgages and prides himself on providing great customer service. Our team's philosophy is to provide Quick, Simple, Easy Mortgages by asking the right questions and guiding you through the mortgage loan process. Being local means, we are not just order takers because we combine technology with good old-fashioned customer service. At Team Lacey, we work with you hand-in-hand, so you will have the trust and confidence that we are here to help find you the mortgage that fits your needs. We offer VA, FHA, Conventional, USDA, and VHDA mortgages. We love working with first-time homebuyers, those looking to refinance, and especially our Military, first responders, and teachers. If you are Active Duty or Retired Military, served in the National Guard, or are a Reserve Member, you may qualify for a VA home loan. Brian and Team Lacey know that buying or refinancing a home can be stressful, so we are here to help you understand the types of mortgages and rates. We want everyone to have a chance to qualify for their new home loan or to refinance their home. At Team Lacey, we are here as advisors, so we explain the procedures and documents and walk you through the steps...

After having been a member since 1999, I have reached my limits with your level of incompetence. In…read morethose 26 years we have filed less than 5 disputes all typically less than $100. Walmart Auto in E. City charged us for 4 tires they refused to install but took the $1254. anyway. Walmart is refusing to accept responsibility, despite proof that we never received these tires. A fraudulent charge against them was filed with Navy Fed on May 23rd. Despite my loading email after email showing we never got these tires, I have yet to receive a call back from someone in disputes. Almost a thousand dollars has been stolen from us & NFCU doesn't care either. I spoke w/someone at the CS line last night named Casey who I requested that he send an email to his boss regarding my less than satisfactory experience with this. I highly doubt that was even done. It's been almost a month. Someone has stolen my money & Navy Fed is supposed to have our back, but they have clearly drawn a line in the sand that they are on Walmart's side. I know my $52k in their bank are drops of water, but this is an ocean filled with my tears because y'all can't get it together. We are in the process of moving/retiring & buying/selling homes so that $1k can be used in a far more important way. If you value customer service, take your money somewhere else. We will be doing the same soon as we're settled in our new home. Thanks for nothing.

Horrible branch- service is lacking and workers inexperienced always having to call someone for…read morehelp. Manager is rude and he lacks leadership. Nothing gets resolved

Jerry and his team made our experience of purchasing a home for the first time as stress free as…read morepossible. He kept us informed and communicated with us throughout the entire process. I will refer to all my friends and family for there home buying/ refinancing needs.

The whole team is always great to work with! They know with my busy schedule how to motivate me to…read moredo what I need to do and how to access the information they need if I can't!

Michele was the best I sure hope your getting the people that I've sent you. AGAIN THANK YOU SO…read moreMUCH

From the owner: A local, licensed mortgage lender, Tidewater Home Funding, LLC. has helped fund the dreams of…read morethousands of our neighbors for 20 years. NMLS ID #41552 (nmlsconsumeraccess.org). Equal Housing Lender.

I was referred to this lender by my realtor Vanda Kennedy and boy was I glad I listened to her. My…read moresituation was a bit of a mess with me having to switch lenders but once I got to Ivy everything was smooth sailing. She was so kind and relentless while still being professional. EVERY woman who worked on this deal did their very best to ensure we closed on time and I am so grateful for them. Whenever there was paperwork that required signing it was uploaded to my customer portal profile which was amazing so I was always aware of what was needed or what had already been completed. Whenever I had questions she was an email or phone call away not forcing me to speak with her assistant which I appreciate. This was a pleasant experience and hopefully the interest rates will go back down so I can buy with OVM again. Signed- Your future real estate mogul

This comany does not show repect on women and racist. My husband and I recently get a house use VA…read moreloan through them. Since he is not allowed to use the mobile devices during work, I am the one to pay the down payment, contact the office, scan and signed all the documents and dealing with the emails using my own email adress. While one day before the closing day, Leslie Guidry emailed my husband at the back of me to ask if want to put me on title. I found it is ridiculous and not show respect on me. It is not professional either, they at least needs to cc me to let me know. Also, there is zero communication with the employees in this company. Every time Leslie Guidry and Michael Oak tell us different stories and sent us different emails. For example, one person said we need this and then the other one said we do not needt this documents. I am wondering if they work for the same company or it is juts scam. I know it is COVID time but they do not do their job, and just send their customers wrong message instead of communicating with other first. HIGHLY NOT RECOMMEND

This review is in terms of hiring for any future applicants. Please know that it is a waste of time…read moreto apply to this establishment. I received a rejection email over six months later. How is that going to be helpful for anyone in need of a job? At that point you might as well not reach out in my opinion. This is a clear sign that either their HR team is incredibly unorganized, does not prioritize applicants, or they took far too long to clear out their applicant pool after starting the hiring process again. This screams red flag to me and it should to you. This is incredibly disrespectful and poor etiquette. Again, do not waste your time and search elsewhere where they will prioritize your time.

Kelly did an excellent job guiding me and my wife through all of the steps that were necessary to…read moremaking our loan approval and home buying process a success. She was always available via text/phone and was always willing and ready to run Comps on potential home interests..even if the request came at the last minute. What was important to us as new home buyers was that we wanted to find a loan officer who was patient, who was readily available to assist, and who could breakdown all of our loan options in a manner that was easy to understand. We appreciate Kelly and would recommend her services to anyone.

Avery Tuell was great to work with. He has closed several loans for me and he is top notch as a…read morelender. I appreciate him and his team getting my loan completed on my home.

I think that they go by the Southern Elite Mortgage now. And, yes we made a big mistake accepting…read morethem to handle our loan. I am so disappointed with their work since they started the loan thinking we are buying the single family home. Then it is the townhome. It was not correct. They accepted the purchase agreement signed by my husband only - it was joint loan. It took a month until they discovered it is different type of house and it needed to be resubmitted. This took another few days and we missed closing scheduled for the first time. We missed the second as well since there were no final disclosures issued. There were many more mistakes made in process by them. The worst thing: We paid their mistakes and the money (deposit) from my 10 year old son has been retained by the seller! I would not TRUST them ever again to handle anything!

Megan and her team couldn't have been any better. They made a difficult process simple, and were…read morealways responsive at every step of the progress. No questions were off limits and Megan helped us find our dream first home. We couldn't recommend her highly enough to anyone looking to buy a home!!

Megan was wonderful! I found her online and she's one of my best finds to date! I needed help…read moreselling my condo and finding a home with a garage and little yard. I wanted to minimize the amount of time I would either be "homeless" or paying "two mortgages" and she did it!! We sold my condo on a Wednesday and I bought my new home on the same Friday! Megan was engaged, positive, organized and accessible. I would recommend her to any of my friends or family in Hampton Roads.