Extremely Disappointed - Feels Like a Scam I purchased a 2 used kites from this store online, and it arrived defective. It was literally trash, people sent those kites to store to fix them and never picked it up, cause it's not even worth anything any more. And they are resell them online. When I reached out for help right after I received them, the store manager BOB was completely unhelpful and refused to take responsibility or process a return. He said he made it clear before selling those kites, this is a complete lies, I was asking for prove and he just ignore it. And after a month and half, his promising bar never come. I called couple times after that and he don't pick up. I followed all the steps and policies, but they simply ignored my concerns. This experience feels dishonest and misleading--like they're just trying to take your money and run. I strongly advise others to avoid this business at all costs. Shop elsewhere where customers are actually valued and treated fairly. read more

Bobby screwed up. Honest mistake. Super helpful on the phone describing the used 11m slighshot Code from their rental fleet. Fair price then knocked off $100 to get it moved then applied a $45 2 yr old gift cert I had. I paid the $605 invoice. Problem is they don't have the kite. Mistakes happen. I own my own business and it sucks. Own it, apologize, make it right. Here's the email I got: Turns out the school inventory was wrong, and I don't have a used 11m code. I am going to mail you a new one today instead. It would be awesome if you would be willing to pay the original used asking price. $750...I made a mistake, totally my fault and will mail the kite anyways but you would be helping me out. Make it hurt just a little less for me... I am going to mail the kite either way... Went to call you realized I did not have a phone number on file. Cheers, Bobby Deden He shipped the new kite before I responded. Total Class. #Integrity #CustomerService #InfinityStars (FYI: I'm sending them another $145.) read more

Houston Kiteboarding - Kiteboarding Near Me - Texas City, Texas

Great communication and experience for me when buying tow foil and surf setup. Good advise, good prices and service. Fast shipping and quick to fix and issue. Definitely one of my favorite stores read more

I purchased a Wingfoil board through their website and choose and paid for two day shipping. Per their employee, they accidentally shipped it out regular shipping causing me to wait a few more days. I am on vacation in Hood River and need my board ASAP, which is why I ordered through the Houston Kiteboard website as they offered expedited shipping. I called them and they would not honor the two day shipping. I will now have to wait 3 more days for the board. When I spoke to them about this, the manager explained to me that choosing 2 day shipping was my fault and that I should have known that the price they listed for expedited 2 day shipping was not expensive enough...even though they were the ones who built their website and placed the prices on their site. It seems to me that if you are going to accept online purchases, you should get the pricing correct and not blame the customer for your own mistakes. I asked them to refund me $20 extra for the mistake to make me happy, but they declined..so here is my review HoustonKiteboarding.com. I will not be coming back to this business. read more

Houston Kiteboarding squad is everything you need and then some. Excellent selection of gear, lessons, efoils, and surf safaris. They are super helpful at all kite locations and are proud to get the learners excelling on their own. Becoming a kiter is the best thing that will ever happen to someone. Posted is a pic of me getting a foil lesson. We also practiced one handed downloops for easier transition. read more

Houston Kiteboarding - Kiteboarding Near Me - Texas City, Texas

Had my first kite surfing lesson and Loved it! My instructor was patient and very knowledgeable. It was one of the best days of my life- learning an exciting new sport,, being on the water, gaining new skills, having an awesome instructor helping to make it all happen! I'm super excited about my next lesson! (Thank you Chris and Bobby!) read more

After driving past the Texas City levee and seeing all the kiteboarders, I decided to take a lesson with these guys. Turns out this is one of the best spots in the country to learn- 2 sq miles of waist-deep water. I took 4 lessons before I was on my own (most take 3) Phil is the owner and an instructor, along with his two main instructors- Chris and Rockne. All are excellent instructors and they continue to be helpful with tips and corrections as I see them out on the kiteboard beach. Since then I have purchased three kites, four boards, and other gear through these guys and go out every chance I get. They sell online as well, so the prices are good. Rob runs the store and has saved me many times with fast turnaround on repairs, tips and demos on different gear, helping me find lost gear. Really can't say enough. If you're considering this sport, or thinking about a lesson as a gift, I highly recommend this shop. read more

The owner, Phil, is a really friendly and knowledgeable source of everything kiteboarding. I think anyone who is interested in getting into the sport will find a very active kiteboarding community thanks to XL Kites. Definitely take some time to go check it out if you are interested in learning more about the sport. read more

These folks where great. They fit me in the last minutes notice I left a message they called back and they were able to repair the kite on the same day. The folks inside very knowledgeable very friendly and more than willing to share their insight. read more