I cannot believe the above review. Seriously, please tell me where you can get any kind of service without having to pay for it. I have just bought my daughters prom dress from the House of Elegance and have received nothing but professionalism from the moment we first walked through the door. Jayne and Deborah could not have been more helpful if they had tried. My daughter was treated like the first girl to have ever been going to a prom. Dress after dress was given to her to try on until she felt that she had found the right one, at no time did she feel pressured or rushed and at all times had the assistance of Deborah who gave her plenty of expert knowledge. THERE ARE SIGNS UP in the shop about alterations and we were also told that my daughters dress could be altered but would incur an extra cost, a small price to pay for perfection I would think and also please take into consideration the amount of work it takes to painstakingly alter some of these dresses.
After returning home with the dress a couple of days later I noticed a mark on it which had not been there when I left the shop. In a mad panic two days away from prom, I rang the shop for advice. I was told to take the dress straight back where as soon as I arrived Jayne dropped everything and went to work on the stain removing it for us. I can't tell you how grateful I was to this wonderful lady.
So please do not think for one minute that the house of elegance is there to rip you off they Are most certainly not!!! They simply want to give you the best possible experience and to look simply elegant. read more