As an outside observer of my sister's dog, Boh, I am so pleased to know that the staff at Pet…read moreParadise really cares about what they do. Boh is a sweet dog but he is very protective of his family and doesn't like most strangers. With that being said, Boh took to the staff at Pet Paradise almost immediately, which was unusual, but extremely helpful and helped make my sister feel comforted knowing he was ok. They go above and beyond their jobs, and are eager to help. All I can say is KUDOS to the team, and thanks for taking such good care of Boh.

So my boy is special. He's going through puppy growing pains and he's not fixed either yet. He's 8…read moremonths old. It's been 4 boardings now (confidence builder & had new people at our house) so my review I can say is from comfortable experience. I CAN'T SAY ENOUGH!!! Alison is the manager who has become my boy's bestie & is HANDS DOWN the most genuinely compassionate & caring person!! She gives us incredible feedback which has also been helpful during our offsite trainer. She is incredibly mindful of not overly stressing him. She ALWAYS goes above & beyond & this has clearly been passed down to her staff. Maia has also been so amazing with my boy as well. There are also others I wish I knew their names who are so understanding and greet you in a caring compassionate manner up front. They are so understanding that this process is also not easy for the pet parents too. My boy has even been able to get 2 baths now and ears cleaned! We can never express enough how much our experiences have meant to us in how they care for our boy. I wouldn't go ANYWHERE else. They have grooming services and if your doggie is more social they have group play and a pool also. Cat area is available also. They have cameras on the outside areas that you can possibly get peeks during the playtime also.

Great place to board our pups!! They were treated well while there and they sent updates and…read morepictures while we were away! We requested them to be bathed and nails clipped before pickup and both dogs were clean and soft! We highly recommend Sunland and look forward to using them next time we need to board our pups!

We have been bringing our miniature schnauzer here for years and he enjoys being with the staff…read more Always looks great after a day of grooming (thanks Kristin) and the facility looks to be always in very good condition. Friendly staff and great communication!! Thank you

We have been taking our German Shepherd here for two years now! He absolutely loves going. Jim,…read moreNancy, and Becky (daily dog handler) are all super knowledgeable and helpful! We were out of town last year and our GS stomach bloated (flipped and started becoming air filled and almost erupted). Becky noticed and Jim rushed him to the puppy ER (Sarvec, highly recommend them also!) and he needed emergency surgery to flip the stomach back and staple it down. Thank GOD for ICNDF and the knowledgeable staff! We are so thankful to them for saving our baby!! I would highly highly recommend them. Best perk of ICNDF: none of the dogs go potty or run with other dogs! I personally love this because with a very energetic GS, you never know what type of personalities you're going to mix with at those large doggy camp facilities. To me, I would absolutely rather have one on one care for my pup!

Jim has been training Dog for 30 years. We used him the first time 15 years ago for a chocolate lab…read morethat needed some basic training. Before looking for our next lab, the first person we called was Jim! His knowledge and expertise are second training none!

I have been leaving my dog at Preferred Pet Care for about two years. He absolutely love it there…read more It's a family owned business and the owner has the ultimate passion for pets. Highly recommended.

STAY AWAY!!! You've been warned…read more Here's what happened to us.... 1. NEVER CALLED BACK. When I arranged to have my dog (Milo) stay with Crystal we began talking through logistics but then she had to jump off and she said she'd call me right back. A couple of days later, after not hearing back from her, I called her again. She said she remembered me and tried calling me back but, "must have had the wrong number". Not sure how she could have had the wrong number when your phone shows "recent calls". 2. NO DOG TOYS. No dog toys in sight, inside or outside. 3. WENT RADIO SILENT. I heard from her on Sunday at 9:49am. After not hearing from her on Monday, I texted her on Tuesday at 1:58pm, No word back. I texted again on Wednesday at 8:08am. Still silence. I then texted her later that morning at 11:10am, left a voicemail at 11:43am, sent an email at 11:48pm, and a FB message around that same time. Lastly, I left her a missed call an hour later at 12:43pm. To summarize, I sent 3 texts, called 2x, and sent an email and FB message after not hearing from her in nearly 3 days. (She claimed I didn't give her time to get in touch with me because I only sent the email and FB message 1 hour prior to us connecting via phone. However, that disregards all of the texts and calls I made in an attempt to reach her before that.) 4. ONLY PICKED UP WHEN I CALLED FROM ANOTHER NUMBER. 5. CLAIMED SHE NEVER GOT MY TEXTS, VOICEMAIL, OR MISSED CALLS. When we did connect, she claimed she never received any of my texts, my voicemail, or my missed call. I believe she doesn't realize that the iphones show when texts have been delivered. 6. YELLED AT ME FOR THE MAJORITY OF OUR CALL. 7. WRONGFULLY CLAIMED I DEMANDED MILO SIT ON SOMEONE'S LAP FOR 2 WEEKS STRAIGHT. Not only did I never request he be in someone's lap 24/7 for two weeks, but that wouldn't even be feasible... I told Crystal that Milo is most comfortable with people and loves sitting on laps and shared how I hoped he could get some lap time at her place since he gets scared easily. That statement's far from demanding he sit on a lap for 2 weeks straight. 8. WRONGFULLY CLAIMED I ACCUSED HER OF NOT FEEDING MY DOG. This thought hadn't even crossed my mind. 9. LOST HER SH*T WHEN I ASKED FOR PICTURES, AFTER SHE TOLD ME I COULD ASK FOR PICTURES. When I dropped Milo off, she said, "He's your baby; if you want pictures of him, just text me!" I thought that was very kind. After she offered to share pictures with us, I texted her [at most] once a day to ask for a photo or video. Some days, I didn't ask at all. When she finally answered my phone (when I thought to use someone else's number) she then yelled at me and claimed I was demanding because I asked for photos. She said I was the most demanding customer she's had because when she offered to send me pictures, she hadn't wanted to send them almost daily, and it was my fault for asking for the photos... 10) CANCELLED ON US 1/2 WAY THOUGH DOG BOARDING LEAVING US STRANDED MID-VACATION. Our call ended with her telling me she wouldn't continue watching my dog because I was demanding (demanding of what? I still don't know... I guess for requesting the photos that she offered to send) and that I needed to have someone pick my dog up. This led me to scramble and have to find someone at the last minute to get my dog and then care for him just as the holidays are about to start.

Had to bring my pup in for his annual appointment and vaccines. Now we used to have a dog when I…read morewas little who hated going to the vet, but not our current dog. This dog smiles for the vet and the techs. Dr. Gavron is who Dash sees. He gets so excited. I love how she gets on the floor with him and gives him lots of love. She took her time explaining some of the concerns we had, offered some cheaper alternatives, and was just so sweet to our pup. I'm not exactly sure how their prices compare to other vets, but they go through the estimate, what each vaccine, the exam, fecal test, etc costs and you sign that you agree. He was taken back, given his vaccines, we paid and were on our way. He also received what seemed like 10 treats from the Dr. maybe that's why he gets so excited to come here

Wildly unprofessional, rude, and unable to handle a justified complaint. Customer service is…read morelacking any shred of basic human decency. Response to a complaint is "we'll send you your records so you can find a new vet". Seems like they are incapable of acknowledging how poorly they handle situations and instead respond with aggressive attitude. Julie was the rudest most unprofessional person I have ever dealt with. I would not recommend this vet for any service.