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Hotel Zum Erker

4.3 (3 reviews)
ModerateHotels

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15 years ago

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Best Western Hotel Frankfurt Airport

Best Western Hotel Frankfurt Airport

(5 reviews)

€€

Not a bad hotel for the night right by the airport. My connection was missed and I had to spend a…read morenight at this hotel. Check in staff were professional and even gave me a voucher for dinner and breakfast. Which was not necessary but whatever. My room was clean, the hotel is kinda new so it's in a good shape for now. I went to the hotel restaurant to grab a bite and had the voucher with me. The wait staff immediately walked up to me and told me I don't need to order they have food prepared for the voucher holders and it's pasta with chicken. I asked to see the menu since I am a vegetarian and he keep saying no they can't. Even though I told them I am going to pay for my food and I don't need the voucher. The server wouldn't listen finally his colleague came up and I explained to him that I like to pay for whatever I eat from the actual menu. Not sure if it was language barrier but it was very annoying after a long layover, missing a connection, and being super hungry. They food was Asian fusion and it was okay. The next day I was up early and didn't even bother having breakfast there. I would stay for an overnight if I have to but won't eat there.

This place should be renamed to Best Western NOT CLOSE to Airport Hotel. I'm writing this in the…read morelobby because my room has no WIFI. Asked for a room closer to a router and she doesn't speak English. She said hotel is full and the parking lot is half empty. There is no front desk and you have to guess where to go to check in. This place is a joke and I'm not laughing. There is nothing around the hotel; so, if don't have a car, you can eat the peanuts from your flight.

Hotel Zum Erker - hotels - Updated May 2026

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