We had made a reservation in their new Restaurant, "Alm". For two special birthdays in the family. at the same day, 85th and 18th. We asked for a nice table and decoration (flowers) and were promised both. Few days before we were informed that there was a large party (Abtanzball) at the same time but that we would sit on another floor and be mostly separate from the other guests of the party with maybe a few diners at the same time.
When we arrived on 1/22/23 the new "Alm" restaurant in the Hotel complex was packed. Barely any distances or free tables. We were told that there was no other area on another floor. They could move some larger decoration and place is between the two rooms.
So, all the promises made were not hold. No idea how the food is but the organization is unacceptable for a new restaurant, especially since we pointed out the double special occasion. We left and had to find a new good restaurant for the celebration ad hoc.
Will never go to that restaurant ever again. No idea how the hotel itself is. read more