The hotel is in the most beautiful place in Italy for sure. How can you go wrong going there? The…read morehiking, the food, the people are all so wonderful in Val Gardena. The staff here speak about 5 languages minimum. They are very nice and kind, the breakfast is healthy and included and yummy. The hikes in the area are the best. The hotel rooms are nice, but they are outdated in decor. In the summer the room are very, very hot...don't think about taking a nap, there is no air conditioning, and my daughter had jet lagged and was in the room. When we returned from hiking all day, it is really hot in there. We all agree, a five star hotel should have air conditioning even in the mountains in Southern California, and even here at the beach, we need air conditioning in the summer. The spa is really nice, the extras are great, the outdoor pool is so nice, and fun to sit in as well. The prices are fair for what you get. I think this is a four star hotel....not a five star hotel..so be prepared, and enjoy yourself knowing what your are getting...great service, expensive for what it is, nice amenities and a hot room, in the day in the summer.