We were left a little disappointed mostly by the location of this novotel. We found it not too…read moreclose to any particular attraction. If you're driving (which is recommended) you'll likely have to use their garage which costs about 20eu overnight. The pool is open btwn 10am and 7pm, aka when no traveler will want to use it! The gym is open longer but there is literally one machine and it looks like it has been built based on drawings from a Wes Anderson movie (something you'd see in hotel Budapest). What also irked me was that the staff did not provide any help (ie a telephone we could use) when my friend found out his card had been frauded. The room was clean, comfortable and spacious which is enough reason for 3*. Eataly is nearby if you're looking for a place to eat! Overall a decent place to stay but I'm sure there are better options around.

Almost all the photo's are from Holiday Inn,not from the Novo hotel…read more If you place photo's on Yelp Please check if its not from another hotel!! Please look on the website from the hotel for the original pictures.

Such a gorgeous hotel, with a luxurious and comfortable bar that will make you feel rich and…read morespoiled but surprisingly not break the bank. *Note, I really got the impression that the hotel wasn't keen on photographing areas with other guests present. That's totally fair. However it did mean I couldn't take many photos for Yelp! We stayed one night here while transiting between Rome and Nice. Our room overlooked the square with the Christopher Columbus (boooooo) statue and was literally 30 seconds from the main train station. Our room was beautiful and massive, very comfortable bed and we loved the mechanical blackout shades that blocked sound and light from the busy streets below. The coolest surprise here with the Spa. If your room comes with access like ours did, don't skip out on taking advantage of it. Each room with spa access can book one 1-hour session per day. The spa includes a circuit of hydrotherapy pool, steam room, sauna room, emotional shower (yes really that's it's name), hot stone lounge, and ice sink. Silence is appreciated. There are no phones allowed for the privacy of the other guests which is limited to six people. Bathing suits are required. It was incredibly relaxing and cured quite a bit of travel soreness. Fresh juice, water, and hot herbal tea along with robes and slippers are provided. After our spa visit we hit the bar, it was super swanky and we felt the need to dress up a bit! But it was fun. The bartender provided a very high level of service as we lounged on a gorgeous cream and blue davenport style couch and enjoyed our drinks and nibbles. Breakfast was included and fine, but the buffet felt disorganized and it was awkward trying to order a coffee, there wasn't a dedicated barista so you had to kind of flag someone that was minding the buffet or seating patrons. I would have been happy making my own coffee so this isn't meant to come across as snobbish! But they didn't allow it so it was sort of a problem. If you're in Genoa, I do recommend a stay here. One night was great, two would have been fine, but more than...ehhh. Go venture out to Portofino instead!

This hotel is very close to the train station, and after we got off the train and could walk…read moreimmediately over into this grand hotel, it was a luxury that for sure anyone would enjoy the front desk was helpful and very accommodating when you come in, they actually give you ice cream bars and that was great on this hot summer day, the room was Great it had a really comfortable bed. The bathroom had every amenity that you could need. We had a walk-in shower and a bath tub. The towels were large and great they also had a warming bar for the towels bath robes, and slippers they have a coffee machine complementary and they give you a bottle of water every day. The TV unfortunately didn't have very many channels in English. I don't understand why they don't put the fashion channel on all the TVs in Italy, since this is a one of fashion capital of the world, the roof floor seven where you had breakfast every morning was a nice way to start your day overlooking the city of Genoa the breakfast was plentiful. Anything you could possibly eat including gluten free products more than I've seen in most hotels, and the homemade pies if you stay here too many days, you would definitely gain weight from that the staff was excellent. You got your own food but they did bring you your coffee, we ate dinner in the restaurant which was the same place where breakfast was it was good but I really enjoyed the Trattoria that also part of hotel which was down the street from the hotel and since we already have been up in the morning and having that great view of Genoa, it was nice if you're staying in the hotel, I would definitely recommend eating in both of the restaurants and if you're not staying in a hotel, but you're in the area they are definitely worth your time to try and definitely make sure you get breakfast included because it was delicious I was happy that they had the restaurants in the hotel because the areas a little seedy remember we are in a train station area but it's very good for walking During the day to all the activities that you will be doing when you're in the city I would not hesitate to stay in this hotel again, and I'm going to check the hotel chain for other hotels in Italy

We spent 3 nights at the Melia in Genova and couldn't have been more impressed. The staff was…read moreincredibly helpful, always. The included breadfast was excellent. The room was spacious and we had a balcony with tables, couches, and chairs. They have an indoor pool downstairs with a Turkish bath (steam room), tropical shower, regular shower, and a pool with some hydrotherapy units. You have to make reservations (1 hour time slots) and the max is 4 people. VERY cool! If you travel to Genova, I would highly recommend this hotel!

Thanks to the staff at Melia Genova for helping us to celebrate a monumental birthday stay. Our…read moreroom was very pleasant and the staff was extremely friendly and helpful. Would highly recommend the hotel and will stay again if I'm in the region.

If your Italian dinner starts with stale bread in a bag, run! Run away! The ravioli was 3 rotted…read moreout Hot Pockets and the menu included way too much black cabbage. The street pigeons were more appetizing than the salty risotto. After not eating we tried the bar--which was just half a bottle of vodka and old random mixers. The atmosphere includes screaming kids and outdated soft jazz covers. Room and shower are nice and clean. Staff is friendly. Just go elsewhere for food or drinks.

Parking here is just ridiculous for one. Honestly the worst experience we've had with hotel parking…read morenot to mention the struggle of bringing luggage around the building, etc. Not to mention that you have to pay €12 for the crappy parking! The rooms itself are nice, clean and we didn't have any upsets on that end. The soap and shampoo, etc provided were very nice if you didn't bring or forgot to bring toiletries. As a one night guest, we were happy to get out of there since we would no longer have to deal with that mess of a parking garage.

An excellent property located in the heart of the old port district. The surrounding neighborhood…read morecan be a bit dodgy in places so you need to keep your witts about you. It is a good location for sightseeing and restaurants. The property itself was very well maintained with great housekeeping in the room and in common areas. The breakfast room was fine with a good selection of items. The front desk staff were excellent.

Gayle and I stayed at the Bristol Palace for our last night in Italy before heading home. It has a…read morenice elegance to it, that is accented by its signature elliptical staircase that seems to spiral up into suspended space. We stayed on the 6th floor which gave us a view both up and down. We didn't spend a lot of time in Genoa, but the Bristol Palace is centrally located in the heart of Genoa and gave us a chance to see a great many interesting sights within a relatively short walk from our Hotel. It's not far at all from the Ducal Palace, the Carlo Felice Theatre, Old Port, and the most significant museums and historical buildings. We also didn't spend a lot of time in the Room, as were out most of the time exploring. However, the bed was comfortable, the shower was full and hot, Wifi was strong, and a good breakfast was served. And at around 140 Euros per night (including the mandatory Tourist Tax), it was a good value for the money.

Nice hotel near center of town. The clerk was funny and said 6th floor but no elevator... Just…read morekidding. We asked for top floor and didn't hear any road noise. Had a nice breakfast on the terrace outside. We are going to look for a fun museum nearby and then go to see our son at Clemsons architecture program here.