Excellent location and wonderful services!…read more We stayed at Kastens during our first stay at Hannover, and this hotel was highly regarded locally. Overall, we enjoyed our stay here tremendously. The hotel was within 5 minutes of walking from the major train station. There were many restaurants, supermarkets, and shopping areas around. The area felt lively and safe throughout the day. We booked a deluxe room, and it had a comfortable king-sized bed, generous closet space, balconies, sitting area, and a nice sized bathroom. As for the amenities, the hotel offered a small sized gym with basic cardio equipment and free weights. There was also a separate spa area with sauna, steam room, foot baths, and relaxation room. The sauna area was only operational from 5 pm to 10 pm, but guests could request the sauna/steam rooms to be turned on during the day. As for the service, the staff was very polite and attentive. The cleaning service was thorough and quick. The manager came to check in with us to see if we needed anything. The hotel also offered a breakfast buffet for 32 euros per person, and it offered a good variety of wonderful pastries, eggs, salads, yogurt, cereal, and teas. The decor was a little dated in the hotel. Our room had shag carpets, and the color theme throughout the hotel was more like the 70s to 80s eras. However, the hotel was well kept and very clean. Our room rate was 179 euro per night, which was reasonable for its superb location, wonderful amenities, and services. Highly recommend!

Beautiful hotel! My mother saw this place featured on a tv show, so she dragged us and a friend to…read moreHanover to stay here. The hotel is lovely, on a quiet street next to the opera house (no outside noise). Our rooms were huge, which is surprising in a good size European city. The comfy beds featured those great fluffy, German down comforters in soft white linens that I love. Our only complaint about the bed was that the comforters were very small. I just don't even understand the concept of a 'single' size comforter that is only as wide as the bed. I mean, humans aren't flat, by the time you're under it, it's starting to pull away from the sides. By the time you roll onto your side, you're half naked. The breakfast was amazing. No European country does breakfast like the Germans and this was no exception. Lots of cold cuts, different freshly baked breads and pastries, a huge yogurt, cereal and fruit bar, and all kinds of other goodies. I wish I could just live in a German hotel. Overall a great place to stay if you're in Hanover, can't go wrong here. They have their own parking lot in a courtyard too, which is very convenient, and you're just a block or two from the shops and right by the opera house.

I stayed in this hotel 3 nights, first the location can't be beat you are so close to the train…read morestation I think this is the only good thing about this hotel!! The staff is VERY RUDE!!! I felt bullied. The room was okay, but the bathroom, I couldn't believe all the MOLD IN THE SHOWER , it was disgusting, I thought that maybe the cleaning staff miss to clean it that day but the next day was the same!! I think for a hotel this size it's unforgivable!!