Max and Bruno were awesome. A clean and well run hotel. The pretty breakfast server was very…read morekind. The bathroom floor is very slippery. The breakfast, although cold, was super good. Kiwi fruit in February. ...In Austria? Who knew?! Best staff we had in 3 wks in Europe.

It has been an absolutely horrible experience at this hotel. First off, the location is alright,…read moreit's a fairly easy walk into old town, and the accommodations are good enough. Now story time... I planned this vacation a while back through a travel company. I was always intending on traveling alone, so I made reservations for a single occupancy room. Unexpectedly, just weeks prior to leaving for this trip, my roommate had some time off and decided to meet me in Austria. My roommate was aware that there may not be an upgradeable room and that she may have to find a hotel room for herself because of the single occupancy room reservation, but when we showed up to check in, the clerk behind the front desk was incredibly stern and was definitely not going to allow my friend to stay in my room, and was also quite adamant that there were no other rooms available. No problem, my friend easily found another hotel and made a reservation. Here's the kicker to the whole story... the front desk at this hotel knew that my friend found a hotel to stay in, but every time we would show up to this hotel together, the front desk staff was very harsh and judgemental and would not even allow my friend to come up to the room. They made her stay in the lobby. It was as though I was 16 and my parents were making sure I didn't sneak my girlfriend up to my bedroom! I understand not wanting to run the risk of two people potentially sleeping in a single occupancy room... and I'm sure they've run into their fare share of idiots who have attempted to skirt that rule in the past... but I have NEVER stayed in any hotel that does not allow guests in your room at 2:00 in the afternoon! NEVER!!!! I honestly wish I could give this hotel 0 stars due to the compete disrespect and lack of common courtesy towards paying guests. I suppose the location of this hotel is enough to warrant a single star, but I HIGHLY suggest you forgo any reservations at this establishment unless you're feeling nostalgic and want to experience living in a strict college dorm setting while on vacation. I can't stress enough how aggravating the stay here has been. It has left an unfortunate terrible taste in my mouth for this otherwise absolutely amazing city. I have NEVER payed good money to be made to feel so childish, embarrassed and infuriated. The travel company which booked this hotel will be warned and it will be highly recommended that they immediately stop using this hotel in the future. YOU HAVE BEEN WARNED!!!!!!!

What a lovely hotel. Everyone is so friendly. Just want to…read moregive an extra shoutout to Patrick the bartender for being incredible. Great food. Great atmosphere. Perfect location in Altstadt.

I've been visiting Salzburg since 1995, and with our daughter now living here, we've stayed in many…read moredifferent places over the years. But none have felt like home the way Hotel Goldener Hirsch does. The hospitality is exceptional. Warm, attentive and genuine. From the moment we arrived, we were made to feel not just welcomed, but cared for. Our room was beautifully appointed, with a view overlooking the Pferdeschwemme. It was comfortable in that rare way that makes you want to unpack, settle in and stay a while. Breakfast service delivered to our room each morning allowed us to ease into the day with quiet and comfort. In the evenings, we found ourselves at the hotel bar both before and after dinner, drawn in by the atmosphere and the incredibly welcoming bartender. I wish I had gotten his name. His professionalism, beautiful cocktails and way of making everyone feel like a regular added a layer of warmth that made those evenings feel special. I'm going to return. Hotel Goldener Hirsch is more than a luxury property. It's where we'll return, again and again, because it feels like coming home.

Ambiance, creative menu and attention to detail was first class! Personable staff was a huge bonus!…read moreWe loved the humor mixed with detailed explanations along the way! Added up to a great night.

Dinner at The Glass Garden. The interior is exquisite. The…read moreglass dome is so unique and the views inside and outside are breathtaking. Being a 1 star Michelin restaurant gave me high expectations and I wasn't disappointed. Service was personal and informative. They spoke excellent English and explained each item with suggestions. Chose the 4-course tasting menu plus suggested accompanying wines. It also came with some pre-menu courses and petits-fours (brought to the table by one of the chefs, which was charming). Food quality we thought to be excellent, and all the Austrian wines were delicious, especially the Zweigelt. It was not just dinner, it was an experience you shouldn't miss.

You can not ask for a better location! This charming, old-school hotel and movie theatre is an…read moreabsolute gem! Salzburg is a very walkable city, but using this hotel as an oasis will make your trip even easier. Super comfortable beds. It was extremely clean. Fantastic plumbing and shower pressure in a stand up tub. A little pricy, but you get location, location, location!!

GREAT LOCATION!!!! Its best asset! Friendly, helpful reception. Great shower water pressure…read more Fantastic breakfasts! Wine for breakfast? Yep, it was always available... probably bubbly for Mimosas... but hey! Great reception bar area which allowed us to play cards with our grandchildren. Our room was NEXT to the one used by Romy Schneider when she did the Movie Sissi, about the well loved Austrian Monarch. So much history in this hotel. So much to discover! Thank you for making our stay in Salzburg a very memorable one. Diane and Jacques

Gorgeous hotel on the Salzach riverbank. You're just a quick walk across the bridge into the old…read moretown. Rooms on the river side have a spectacular view of the Hohensalzburg Fortress and old town. The building dates from 1866 and was originally called the Österreichischer Hof. In 2000 it was rebranded and updated, renamed the Hotel Sacher. The color scheme is the same as the historic hotel in Vienna: lots of red and white. You can stop in here and have a slice of the famous Sacher torte. There are 120 rooms and it's a central hub for the Salzburg Festival.

LOVE this hotel~! Service is beyond exceptional. Hotel is clean, pristine, love our welcome fruit…read moreand chocolate. Go to the Cafe for a cappuccino and the infamous Sacher Torte. Front Desk are beyond amazing. So helpful. Go to the bar and have a drink, they are just as exceptional. The restaurant is a good choice for dinner (especially if you can sit outside). Breakfast is very good too. Rooms are kept impeccably clean! 5 all around! I will miss this hotel very much!

Amazing stay! We love the location and the hotel's proximity to restaurants, shops and squares. The…read morestaff is amazing as well. From front desk to breakfast team! We enjoyed Cecelia's service, love her energy! The lounge is a treat as well! Overall great and definitely will return!

The hotel feels a little older but you can't beat the location. You can easily walk to the shops…read moreand restaurants in town. You're only about a five minute walk to the old town shopping area of Salzburg and even less than that to Mozart's residence. If you exit out the back door you are immediately in Mirabell Gardens - a gorgeous area to walk around. (Parts of the "Sound of Music" movie were filmed here so many people make a pilgrimage here to see things like the Pegasus Fountain or the steps where the kids sang Do-Re-Mi.) It's a great location for a hotel. I would dare say the location/area is a bigger reason to stay here than the hotel itself but the rooms are still perfectly fine. The included buffet breakfast we had was "standard European" with the usual eggs, breakfast meats, cheeses, yogurt, fruit, cereal, pastries etc. It wasn't quite as good as others I had on my trip but still solid. I would return.

Beautiful hotel and fabulous location. The hotel was awarded a Michelin Key in 2024 and 2025…read more Located in the heart of Old Salzburg. Everything is within walking distance. Mozarts birthplace, the Cathedral, great restaurants and shopping. This charming hotel combines medieval charm with contemporary comfort. Housed in a 16th-century coppersmith workshop the hotel has the original stone floors and stylish modern décor. Service is exceptional. Ulriki, treated us with personal 5 star service. When we arrived she greeted with warm towels and a glass of Prosecco. She personally escorted us to our room which was wonderful. The complimentary mini bar was filled with water and soft drinks. Our 2 night stay here was wonderful. I can't emphasize enough how perfect the location was. I highly recommend this hotel.

Everything about our experience at Hotel Goldgasse was a 5 star. We were greeted at check in with a…read morebig smile, hot towels, and a glass of sparkling elderberry infused water, and amazing customer service. We were later taken to our room where we found a beautifully decorated room with a gorgeous view down in to the streets of Salzburg. The only thing I would have to say is that if you are a light sleeper you might want to request a room on the other side of the building if at all possible. We could hear people outside walking around throughout the night, but we also kept our window open the entire night and it did not bother us at all. The restaurant attached to the hotel is a Michelin star. We unfortunately didn't get the chance to eat there. Anyways, look no further and book this hotel already! I promise you wont regret it. GREAT LOCATION!

4.25 Stars This…read morehotel is a hidden gem. It is around somewhere in the mountains of Germany and I think you can easily get lost trying to find this place. I absolutely enjoyed my 1 night stay here at this hotel with the tour group back in April 2011. It's a very cute hotel and it has a homey feeling. The rooms were big. But, I remember the heater wasn't keeping our room warm enough even though we set it to high. So, I had to wear a cardigan to sleep that night. The shower head wasn't running a strong flow of water. The dinner here was great. We got unlimited salad. The salad was so fresh and I think they used hydroponic lettuce. We also got carrot&orange soup. It was so good. At first glance of the soup, my relatives and I were guessing lobster bisque or a squash soup. The waiter told us it was carrot&orange soup. I got the fish entrée (cod stuffed with salmon) with some rice. It was delicious! My parents got the pork with mashed potato entrée. We also got some ice cream for dessert. Boy, I was stuffed after dinner! We got to eat at their breakfast buffet the next morning. There were bread, deli meats, cereal, etc. I would come back to this hotel. I had a great stay here.