Stayed here for a couple nights during our first trip to St. Moritz. As you would expect from a…read moreKempinski, proactive and efficient service is impeccable. The spa/bains area is extensive and immaculate. There were 9 rooms and several relaxation areas as well both indoor and outdoor. Gorgeous pool which is also well sized.
The breakfast is really well done. All the indulgent options (bread pudding, bacon) and healthy options (fresh juices with ingredients of your choosing, poached eggs). Concierge is very helpful for hikes, tours. The e-bike was so much fun to take around the town and neighboring silvaplana.
Only downside was any request sourcing from the front desk seemed to get lost in translation to Housekeeping, not sure why but it happened 3 times. Second, aware it's a mountain town, but it was hot..our room was too stuffy and only way to cool down was to open the windows. However we faced the front so it wasn't feasible due to noise. Lastly, we didn't really conduct our research on location, but note the Kempinski is at the edge of town, so it wasn't as convenient to simply walk everywhere like at the other well known properties. There is a bus stop right in front of the hotel.