From the owner: Geschäfts- und Privatreisenderead more

Looking at past reviews, I really wanted to rate this place high, maybe even 5 stars. But despite…read morethe high potential for being great, there are too many issues where they fall short. Let's start with the positives: -the lady who oversaw and signed in the morning breakfast buffet was spectacular, friendly, welcoming, helpful when I ruined a waffle. -the breakfast buffet itself had wonderful choices of almost anything one would want to have for a successful start into the day. -the architectural layout and interior design are very appealing Now unfortunately the negatives: -the other staff: they were either excessively slow or intentionally non-responsive. Getting any attention in the bar restaurant is a thing for dreams, but it doesn't happen. Getting coffee capsule refilled every day doesn't happen (even if I left a note, even after calling the front desk) -the bar restaurant: kitchen open until 21:30. I ordered at 20:40 (after waiting for attention). The soup came at 20:55. After that: silence until I said at 21:15 that I was still waiting for the other items. At 21:20 the main course and the dessert (incl. icecream !!!) show up at the same time. What would you suspect happens with icecream during consum ption of the main course? Even a child would know the answer. The only way to avoid a disaster towards my laptop was to turn the plate such that the icecream could drip on the floor! TERRIBLE AND NON-EXCUSABLE! -the food in the gourmet restaurant Lemsahler: I chose the vegetarian menu. The soup "essence of celery" had zero essence and felt like "water and bread" in a prison camp with unpleasant grit dumplings, the gnocchi lacked sophistication, but the dessert here compensated a bit. Staff attention again marginal at best. -Rooms: If they desire to attract international and modern visitors, providing adequate charging options is a must. -Room service: Let's face it: Covid is over. There is no need anymore to suggest that daily room service would not be needed. Having the room made EVERY single day should be and is considered the norm of culture and service business. Having a card in the room to suggest otherwise has only one purpose: to make me, the guest, feel guilty.

Check in was nice enough. Breakfast was included in our rate. The room has two small double beds…read more There is no central air. The temperature was close to 85f in room. They brought me a small fan. There is no ice machine and room service has no ice. You can pay 9€ for ice from the restaurant. Save your money and stay at the Marriott City Center or Le Meriden on the lake.

Just stayed there for 3 night for a family emergency…read more What a great space!! Absolutely loved it and would recommend it to anyone. It's not a "boutique hotel" (thankfully). The floors are hardwood, the décor is neutral but inviting, bed was very comfortable and the entire space is immaculately clean. The breakfast is amazing and owners and staff will bend backwards to make thinks happen for you. (even if that means to have fresh coffee and breakfast ready for you 1.5 hrs before their actual breakfast time). Big backyard with benches and chairs ....full of Rhododendron and Roses. By food: 10-15 min to the Alstertal Shopping Center and/or S-Bahn. From the S-Bahn it's about 20 min to Hamburg central. Note: the owners have a large Golden Retriever. Sweetheart, who loves a good old bumrub. Just thought you should know that there might be a dog in the house. Support this great little family owned hotel in the Hamburg. Really a great place!

I stayed here for one night when I was going to a wedding party at the restaurant across the…read morestreet. The interiors are dated, with carpets and doors looking like they were at least 30 years old. The important thing, however, is whether you can sleep in the room and if the service is good. There is a road just outside with quite heavy traffic - if you are sensitive to noise I suggest you ask for a room facing away from the road. Service is good and the staff is friendly. Breakfast is served in the morning and among other things there's a wide range of bread and different kinda of ham and juice. All in all I had an okay experience staying here.

Spent 4 nights there for business and had a pleasant stay. The underground parking is free,…read morecheck-in and check-out were efficient. I tested the restaurant and found it good although expensive for small portions. Warm atmosphere in the restaurant, by the bar and in the lounge. Rooms are very clean and give to the back not to the street so very quiet. Wifi on the 1st floor worked perfectly. Wifi for free. As you can expect in Germany, you get a bed with single blanquet. The only disappointment is regarding TV: not the wide flat screen but the choice of TV channels. Out of 60 channels there are only 2 that are not in German! One Algerian TV channel in French and Bloomberg in English. That's why I states that it is very German.

From the owner: Hotel am Schloss Ahrensburg…read more ankommen * verwöhnen * konzentrieren * wohlfühlen Lieber Gast, mitten im Herzen der Stadt, in unmittelbarer Nähe zum Wasserschloss und gegenüber der Schlosskirche finden Sie unser 3-Sterne-Superior Hotel am Schloss Ahrensburg. Wenige Gehminuten vom Zentrum entfernt, der perfekte Ausgangspunkt für Geschäfts- und Freizeitreisen. Unsere 77 Einzel- und Doppelzimmer sind modern und gemütlich ausgestattet. Die ruhige und freundliche Atmosphäre lädt ein zu Erholung, Genuss und Entspannung. Im Winter können Sie in der Kamin-Lounge Ihren Urlaubs- oder Arbeitstag am Feuer ausklingen lassen und im Sommer genießen Sie die lockere Stimmung in unserem norddeutschen Biergarten. Unser hauseigenes Restaurant Söbentein ist ein Ort für jedermann. Es steht für unkomplizierten Service, regionale, frische und innovative Küche.