This is one of the chains owned by French hotel chain Accor (Novotel, Sofitel...); based on studio…read moresuite formula, all the rooms have a small living area in addition to standard bedroom/bathroom. It is basic but comfortable, and works probably better for young families but it can also make a nice affordable base for business trips. Try to get a room on one the top floors, it is quieter up there away from the traffic. One minor thing: I am not a fan of plastic bathrooms and although perfectly formed, it feels like.... plastic. Staff is efficient and helpful. I'd be happy to stay there again.

ZERO STARS IF POSSIBLE. WORST HOTEL EVER. CUSTOMER SERVICE AT THIS LOCATION IS UNHEARD OF. I travel…read morewith family quite often and it has always been a great time at other hotels but this hotel literally made our stay a living hell. Racist and ignorant staff. Especially this one woman employee that was horrible. Also such a small hotel. The maids were HORRIBLE. They would skip your room completely sometimes and not even bother to pick up garbage. Lazy, disgusting hotel.

A bit quirky. Designed for the younger tourist but not the business traveler. Nevertheless, I…read moreenjoyed it. the room had lots of fun features. The bed was very comfortable. The bathroom was modern and functional. The front desk was efficient and helpful.

Let's just make it 26 hours, shall we?…read more 25 hours for the hotel name. +1 hour to actually get a room. (IN A DIFFERENT HOTEL) Travel weary after a long day of flying, working and dining -- I rolled up to the trendy 25hours hotel ready for some sleeping. Instead, I was met with a crowded lobby full of sports enthusiasts (near midnight) and a somewhat unapologetic reception guy telling me they'd been overbooked. WHAT? Let's pause here for a moment -- I do not understand a hotel being overbooked. The number of rooms is static, not variable. Every night they have the same number. They should book this number of guests, no? The reception guy assured me this happens "very often" but in all my travels all over the place the past 7 years, this has not happened to me one time. However, I get it. Things happen. He told me that they'd pay for my transport to the other hotel and quickly ushered me out to a taxi and gave me a voucher for it. They'd rebook me to the new hotel for my stay. Ok, fine. Let us get on with the show, my sleep time was becoming shorter and shorter. Please keep in mind at no point did he write down the name of the new hotel, or direct the taxi driver or really help me with anything at all. For a hotel that mega-f'ed up on obverbooking, I'd expect that they'd at least treat this major inconvenience with some grace. Can you see where this is going? My taxi driver, who I assumed had been given proper directions to where ever I was to be sleeping that evening -- drove me over to the 25 hours Altona. Which seemed sensible I'd be sent to their other property. But in fact, after driving 15 minutes and showing up at reception -- they were also overbooked and I was mistakenly driven there by the unsuspecting taxi driver who had not been given directions. Oy vey, 25 hours. Seriously. So now here I am, past midnight at the second hotel of the evening -- with no room at the Inn. Is this a christmas story? I need a manger and a donkey, I don't even care at this point I just want to sleep. Luckily my taxi driver had to come back in after she dropped me because the voucher hadn't covered the whole journey and she needed some cash. So after forking over 10 euros of my own money to cover the errant journey, I hopped back in the car with her (and another subpar voucher) to go BACK to Hafencity to check into the Hotel Ameron, the correct hotel. I gave her the voucher (15 euro) plus some more of my money to cover the joyride around Hamburg and prayed that this was actually the place I might sleep. And it was. It's a fine hotel and very nice so that's not really the issue. The 1 star for 25 hours is based on their extremely poor communication, customer service and for overbooking me in the first place. How about this? If someone hasn't checked in yet -- maybe CALL THEM and save them the trouble? Or just don't take too many bookings? Or if you do perhaps handle it like professionals and not like some teenagers at their first job. Not impressed.

Just stayed there for 3 night for a family emergency…read more What a great space!! Absolutely loved it and would recommend it to anyone. It's not a "boutique hotel" (thankfully). The floors are hardwood, the décor is neutral but inviting, bed was very comfortable and the entire space is immaculately clean. The breakfast is amazing and owners and staff will bend backwards to make thinks happen for you. (even if that means to have fresh coffee and breakfast ready for you 1.5 hrs before their actual breakfast time). Big backyard with benches and chairs ....full of Rhododendron and Roses. By food: 10-15 min to the Alstertal Shopping Center and/or S-Bahn. From the S-Bahn it's about 20 min to Hamburg central. Note: the owners have a large Golden Retriever. Sweetheart, who loves a good old bumrub. Just thought you should know that there might be a dog in the house. Support this great little family owned hotel in the Hamburg. Really a great place!

I stayed here for one night when I was going to a wedding party at the restaurant across the…read morestreet. The interiors are dated, with carpets and doors looking like they were at least 30 years old. The important thing, however, is whether you can sleep in the room and if the service is good. There is a road just outside with quite heavy traffic - if you are sensitive to noise I suggest you ask for a room facing away from the road. Service is good and the staff is friendly. Breakfast is served in the morning and among other things there's a wide range of bread and different kinda of ham and juice. All in all I had an okay experience staying here.

Friendly helpful staff, pleasant rooms , great location…read more The location of the Hotel is excellent, the staff were helpful and friendly , including the Concierge , which is not always the case. The room categories we took were very pleasant and spacious . The Hotel had a congenial place in the lounge to drink and have some snacks. There were a number of other restaurants . This is an independent Hotel , not part of a chain. It has French names (but dont try French here - no one speaks it )

This is a hotel on one of the nicest suburbs of Hamburg very close to Public transport and about a…read more20 min walk into town. It's owned by the Block group that also own the Block steakhouse around the place. It's a nice building and the rooms are nice. It's a no extras kind of place and the luxury is lacking for the price you pay here. I refer to it is as frugal luxury. We had booked a suite and it came with just enough towels, two apples and a bottle of water each day. Nothing more and not including breakfast or any of the nice touches you see in hotels at this price range. Same way the pool and spa were nice but once again lacking the real luxury touch and feel. From a value for money point of view this place scores pretty low for me. There are many hotels at this level in Germany that offer way more luxury for the price you pay. For the money you spend here I wouldn't come back again. There are better options around. It is however a nice hotel with decent service.

Very uncomfortable stay the rooms are very old and there is dust and cracks everywhere and I woke…read moreup once to a big spider right next to me on the wall and when I'm asleep either the do not disturb sign out I always end up waking up to the cleaning lady cleaning my room and it's very aggravating but she does a good job cleaning and in one of the rooms we stayed in had a a lot of mold on the walls which is a major health hazard but the breakfast is okay I guess but they really need to remodel the place it's so bad that this place needs to be on the show hotel hell