Who: My wife and I (mid 30s)
When: May 9-12, 2013…read moreWhy "4 Star" Rating:
-Charming hotel; it's like stepping back in time as you climb the main marble staircase (no elevator; take note if you are carrying refrigerator size suitcases like we were). They also ask you to leave your key at the front desk (yes an actual key, no card here) each time you leave; but they won't yell at you if you forget, like I did :)
-Friendly Family Staff; so pleasant, accommodating and hard working
-Magnificent Room; stayed in the Red Room Suite, highly recommended. No balcony but four large windows (2 with full view of Lake; other 2 partial views)
-Outdoor Terrace; very nice place to have breakfast or a Aperol Spritz
-Delicious fruit filled croissants and various coffee options (espresso, latte, etc)
-Free wifi (although a bit spotty in our room; but worked great in lobby and outside terrace)
-Short walk (on some cobblestone and tight sidewalks) from Tremezzo port. Exit boat ramp and turn LEFT. Also, very short walk to other restaurants and a beautiful park on the lake.
-Last but not least, excellent VALUE for such a great property with amazing views
Ways Rating Could Have Improved:
-Although croissants & coffe were delicious; the overall breakfast spread was so-so. There are no hot entrees so be prepared if you come looking for that. Mainly European spread, meats, cheeses, boiled eggs and fruits.
-Hotel has beautiful balcony located on top of hotel. It is accessible via the steps but there is really nothing there. Some chairs or a table would make that a beautiful place to enjoy a glass of wine.
-Boosting WiFi signal for the Red Room Suite. But not a big deal, vacation should be a time to unplug anyway
-Just a suggestion here, but a shuttle service from the port would be a nice touch; as the walk with suitcases is a bit challenging.
One particular example of their commitment to guests took place on a not exactly pool weather day. I had decided to take advantage of some sun by the pool as did another couple and I noticed the owner quickly, placing cushions on all the chairs making it look more inviting. Nice touch. Now this may happen at other hotels but it was really something to see the owner himself carrying out the task.
Overall, VERY pleasant stay. It was so nice to take a break away from our normal habit of staying in the chain hotels (SPGs mainly) and stay somewhere where the owners have full investment in the property. They have worked very hard and are proud to have taken this property to its current 3-Star rating. I can see more stars in their future.
Tremezzo, is a great central location on Lake Como and I would highly recommend staying at Hotel Villa Marie if you are choosing this town.