This hotel is actually in Wangen an der Aare. The Aare is the nearby river so it's Wangen on the…read moreRiver Aare. Important to note as there is more than one Wangen.
As to the hotel, I have stayed here twice. The hotel is becoming more "globalized." The internet is much improved - my last trip I had no issues at all. Also, they changed out the Brady Bunch vintage tv's for small flat screens. And, they added several English speaking channels to their offering.
The staff is unbelievable. Professional, courteous, friendly and they provide the most amazing customer service. I had some shirts and pants in need of pressing. I asked one of the women for help. This was around 3PM. She said she could do in the morning. I asked if I could get one set done before the morning. Without any hesitation or frustration, she said yes. Within 15 minutes, my 4 shirts and 3 pants were back and ironed professionally. How did they do that so fast?!
As to the restaurant, it's standard fare. Breads, cheeses, cold cuts, and several fresh jams. I was there for a week last trip - by that last morning, I was pretty tired of it.
All in all, great place to stay if you are in the area. Clock tower isn't that bad.