I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

I have met many, many doctors in tackling my chronic illness, and by far Dr. Matin was the most…read moreattentive, knowledgeable of them all. I was in so much pain, there would be weeks when I was in a living hell from the pain and debilitation. Dr. Matin succeeded in pulling me back from the edge of hopelessness and despair, and not only restoring my health, but adjusting my lifestyle so I live healthier and stronger than I have ever been in the past 20+ years. He was an incredible listener, asking pointed questions and listening to the circumstances around my condition for a long time (~hour), longer than any other doctor, friend, or family member had taken to consider my illness. He was not satisfied with relieving my immediate symptoms, although that was a priority. He was determined to get to the root cause. We worked together to get to the bottom of an ongoing, enigmatic, and ever-changing condition. He was able to recommend high quality lab tests, and distinguish between what was relevant and what was noise. His prognosis was not a lazy wide net cast over a variety of possible causes, but rather a sophisticated, justified, and precise treatment. He drew from a large body of knowledge of how all functions of the body worked together, and was articulate in why he was recommending each of his treatments. Combination of lifestyle changes, herbal supplements, and dietary restrictions relieved the symptoms, and I was able to wean off my dependence on pharmaceutical drugs in a mere couple of weeks. He did not just recommend tests; he recommended the most accurate, visually expressive, high grade tests from the most reliable laboratories in the US. I nearly left NYC to return home because of how debilitated I was; Dr. Matin's treatment and solutions allowed me to stay here to pursue my work and my passion with more natural energy and fervor than I had before. He was always kind, polite and sympathetic, and kept in touch frequently to make sure my condition improved. For whatever hell you are going through, please see Dr. Matin!

For almost 15 years I had suffered with unbearable hot flashes and stomach pain. I saw naturopathic…read moredoctors , internal medicine doctors, gastroenterologists with numerous endoscopies, colonoscopies, lab tests and different medication including antibiotic regimens too. None of these methods helped me fix my problems and, even worse, none of them provided any conclusive results, it was such a frustrating experience. I even tried a difficult and tortuously-strict gluten-free diet for a long period of time with no relief either. Finally I met Dr. Shamim Matin and immediately felt his goal was to simply find a source of my issues rather than get me out of the door with a new medication to "try and see how I do." He ordered 3 types of specific blood test as well as a stool test and after the results came back he sat with me and explained every small detail regarding the findings of the tests. He didn't rush through anything and truly felt motivated to educate me about my own health, an experience that I have never had at any other doctor visits. Dr. Matin was able to deduce at specific diet and supplement regimen that was based solely on MY lab results and physical examination rather than some generalization of symptoms that other doctors tried to constantly placed me into. Now after our visits, I am 6 months free of ANY problems I had before, I am a different person with no pain, no bloating, no hot flashes, more energy and I feel so healthy and happy that I was able to find a solution that actually SOLVED my problems rather than simply masked them with different meds that needed to be changed every few weeks because they didn't actually attack the source. I cannot emphasize how much of an amazing experience I had with the amount of attention and detail Dr. Matin provided me, it was the first time that I felt the doctor was as motivated as me to find a solution and it is an experience I hope every human being can have, we trust our doctors so much and to feel you're their priority when we go in with different issues is something that unfortunately has become so rare. What I learned from Dr. Matin and our visits was that certain bacteria in our guts, just like during infections, for example, can overgrow and cause a lot of different symptoms, and a lot of doctors simply give medication to control the symptoms. Dr. Matin showed me through every visit what his goal was, his reason for doing it, and also evidence and science of why and how it works to eradicate the actual source of the symptoms. Thank you so much for changing my life! I thought getting older meant learning to deal with more problems and pains, I didn't know it was possible to be completely symptom free. I wish knew you 15 years ago and didn't suffer all those years, but I am glad and hopeful that my experience can serve others going through similar chronic issues in finding a solution. I HIGHLY recommend Dr. Matin for anyone that feels they have been passed around from one office to the next without any real change in their health problems.

I'm reading the reviews and came here to say the same. I've been a patient at Pacific medical group…read morefor a good 25 yrs. Dr. Christopher Aichelle is the best, however the new system is wretched. I've called 2 days in a row with no response. This never used to happen. I hate the new system they have. The portal is a nightmare. I don't recommend this place if you're in dire need of a doctor.

My wife has always had minor issues with the office staff here, but the last occasion was really…read morenext level. She called to set up an appointment to renew a prescription for some medication related to her mental health. The office staff told her the next appointment was weeks away, so she asked if the doctor could get her a temporary prescription until then. At this point the woman she was talking to basically said she had no options and refused to help, going so far as to imply my wife was at fault for leaving it until the last minute and that the doctor's office was trying to contact her as recently as that same morning. We had no missed calls / notices on our end (not that we'd ever expect the doctor's office to *proactively* reach out to us for anything). So my wife was told by this person that she had to get by without the daily meds that help keep issues like suicidal ideation at bay for *weeks*. We addressed the issue the same day in a Vancouver Clinic urgent care appointment. The only positive thing I have to say about this one last experience with PMG is that I'm glad this gave us the opportunity to permanently cut ties with them. This place completely and utterly failed in their duty of care to my wife. The doctors and medical staff here are fantastic, nothing but good things to say once you clear the front desk. And look: mistakes happen, but the person who left my wife vulnerable should not be talking to patients. The way she handled this situation put my wife at risk and I highly doubt it was the first time PMG staff have handled things this badly. Fortunately the only "bad" outcome here was that she caused a lot of stress for both of us. This all happened about a month or two back. I looked for a way to send this complaint directly to PMG but the grievance process isn't made clear online. For all I know I'd just be sending a message to the same woman at the front desk, so I'm posting here instead. We won't be back regardless but you should know this person is putting your patients at risk.

This is my first Yelp review, and I hope it will help other Portlanders avoid what I've experienced…read morewith this provider. While he is capable of a friendly bedside manner, his host of administrative issues and ethically questionable billing practices negatively impacted me--and my health. I would advise others to seek another primary care provider. I scheduled a wellness visit with Shay (Dr. Hosseinion's first name) online a year ago after moving to Portland. During this first visit, we talked through my medical history and he also refilled two existing prescriptions from my prior MD. No physical exam beyond listening to heart/lungs. He wrote me a letter for my employer stating that he had seen me "for an annual wellness visit." Finally, he ordered a single blood test; I declined the standard panel. After the appointment, he billed my insurance company for $390. I wrote to ask about this--my last handful of wellness exams/physicals were covered at 100%--and he told me the care I received was defined as a "problem visit," offering to see me for a second visit to use the wellness exam benefit. I spoke with my insurance company, who confirmed the visit should have been billed as a wellness appointment plus an additional code for extra services. I contacted Shay's offsite billing office to request this change. I was willing to pay for the appointment, but believed it was billed improperly, resulting in an unfairly high balance left to me. It took one year of calls every month or two to get a response: No, he will not change the billing to include the wellness code or compromise on the balance. Why did it take so long to get a response? Per the billing office rep: "There's nothing we could do. We're not in his office. He's very hard to reach." In the meantime, I decided not to return for a second "wellness" visit, as Shay suggested, after my insurance company told me that getting lab results but billing for a wellness visit would be fraudulent. Instead, I waited a month, then requested a copy of my lab results three times in December. And again on Jan 4th. And again on Jan 10th. Finally, I called the lab, where a tech assured me the results were delivered to Shay in late November, less than 24 hours after the test. I sent Shay an email expressing my dismay at the wait; he did not apologize, but said they'd mail me a copy. I waited another couple weeks. When it didn't arrive, an assistant told me it was lost in the mail. I finally went to the office in person and got a paper copy. In the midst of this, the billing office told me part of the reason I wasn't receiving an invoice was because they had the wrong address on file for me - received from Shay's office (which had a copy of my driver's license). In any case, the labs showed a treatable medical issue -- something I would have liked to have known about ASAP. All told, it took me about two months to get that piece of paper. About six months later, and some eight months after the initial appointment, I got an email from Shay. He said he had my lab results and asked me to schedule an appointment. He said he found a problem in them. I would have appreciated more timely, accurate and honest communication from this physician and his assistant regarding billing and my lab results. I could have been informed during my visit that the wellness billing code would not be used in any way (using it plus another code could have, per the insurance company, mitigated some of the cost). Because such communication was lacking (and because this doctor wrote a letter to the opposite effect), I think some compromise on the final balance due would have been fair. Shay had paperwork explaining that refilling prescriptions could result in additional billing, but I could not have predicted that the entire visit would be coded to the maximum possible reimbursement. I think it is unfair to expect lay people to have this level of knowledge, particularly as there is a variance among providers in billing practices for these visits. At the least, I would have expected timely communication of my lab result. I would have begun taking a needed supplement months earlier if I had seen my lab results, and would have appreciated a simple acknowledgement that my health was comprised when I didn't receive it. For what it's worth, I paid my bill in full before submitting this review, and within days of hearing back from the billing office.

I had a recent visit with Dr. Shay and was reminded of the many reasons why I have stayed with him…read moreas my primary doctor for all these years--his fair assessment of my complaints ( physically, emotionally) and what is best needed for them, which may not be what one might expect. I go to a doctor to tell me things that I am not able to know without their help! But sometimes, it's about validating what I already know is true: When I wanted a prescription for a UTI, he reminded me that I already knew exactly what to do ( I am an herbalist)---and I confessed I was worried that I wouldn't be able to completely remedy it before traveling. SO he agreed to give me a prescription for an antibiotic for peace of mind, and guess what? It worked. I didn't need the antibiotics ultimately, but having his support helped me stay on the herbs and get better. As demonstrated in the above example, I have always felt that he listens very well to my concerns about any aspect of our visit, and modifies his approach if its appropriate, in regards to my feedback. The result is a feeling of a real collaborative partnership in my sense of health, my sense of well-being. He runs a unique, very small business, and is a unique thinker-healer-doctor-- which creates a different feel than a "typical" doctors office ( like him rolling up on his skateboard for our appointment! The best start to a visit!) but, despite some of the home-spun, DIY qualities, it has never lacked the overall professionalism of getting through all the steps of an appointment: From setting up appointment times, reminding, interpreting lab results, making decisions about what's next or referrals, paying co-pays and billing insurance---all has gone smoothly, and faster and less hassle/issues than I have had with any other medical office. He even was able to mail a prescription to me when I was far away from Portland, and needing his help---and FAST!

Been going to him for years but to get told to never go back to his clinic by him himself is…read moreabsolutely ridiculous, That is all due to the fact of mentioning to him that what he is diagnosing one could not be it, due to other doctors diagnosing the same thing and taking medicine and no improvement has happened. There is no need to talk over anyone or to have an attitude and especially being rude. Do not recommend anyone to this place after this experience.

I am blown away that an individual such as Dr Dan still exists in this day and age and especially…read morein Portland where the cost of living has gotten so out of control. I needed to see a doctor quite desperately but had put it off for well over a month because I didn't know where to go, if I could afford it, and all the other unknowns when you don't have a primary care and health plan backing you up. I found the Alameda Clinic through googling and gave it a chance because of all the wonderful reviews. I showed up at around 9:20 am (walk in hours start at 9am). Dr Dan greeted me personally, I was immediately ushered back to his exam room, we discussed my issue (I have permanent 100% hearing loss in one ear and recently my "good ear" was only operating at about 20%), he did an exam to confirm the problem, and then he fixed it. During this time he mentioned a couple times that there was paperwork but I had yet to do more than tell him my name. Afterwards, almost as an afterthought, he asked if I minded filling out his form. His whole approach is so refreshing, personal and just plain human...of course I didn't mind. The form he handed me was one sided, covered the very basics and took about a minute to fill out. When I met him out in the lobby again, we talked about lychee (a Chinese fruit) and he gave me a taste of something similar. I asked him if he needed the paperwork (I'd left it in the exam room), he waved it off, I asked him how much I owed him, he asked if I could afford $80, I gladly said yes, paid him, asked him if I could give him a hug and was out the door. The whole thing from start to finish, took about 30 minutes, but to say that it was life changing for me is not an exaggeration. Dr Dan is unlike any other doctor i have ever gone to. He is a healer who is genuinely interested in and enjoys engaging with his patients. And I love that he incorporates the things that he is passionate about into your encounter with him. I have since recommended him to everyone I know and will definitely be back the next time the need arises.

Dr. G quickly addressed what my primary health illnesses and then began on chronic issues that no…read moreone has ever been able to address, migraine headaches. I am pretty much migraine free, with a very few residual symptoms. I feel extremely fortunate to have found her and functional medicine at this point in my life.

Helpful and an excellent listener. She really feels like a partner in health, not a doctor who…read morepronounces from on high. I switched to her during Covid so I've only had telehealth appointments, but her tech has always worked smoothly and it's a testament to her care that I feel good about "seeing" her even online.

Revising my original review as I've had additional challenges relating to the incompetence of front…read moredesk staff. I have been trying for three weeks now to get a simple statement showing my payments to MFCC for FSA substantiation and just now received an email bounceback that their office is closed all week. Firstly, it's impossible to reach the front desk - voicemail only. Then they call you back from an unlisted number, so it's impossible to know who is calling. Argh. Then, the doctor requires that you submit new patient paperwork via email for her to review before you are allowed to make an appointment. The reason given is that she might decide she doesn't think you fit in her practice. It then takes a week to hear back after emailing over the paperwork. after which, you need to follow up with them, if you want an appointment. No courtesy call the day before to remind you there's an appointment, so you call to see what's doing there and have to let it ring out and call again. Receptionist answers finally and confirms yes, you do have an appointment. You arrive 10 minutes early, then wait until 25 mins past the start of your appointment time to speak with the Doctor. The Doctor is thorough and nice (if quite defensive about being called out for being so late). Attempts by staff to draw blood - the student MA's attempt is painful and she aborts mission. (Bruise is already looking pretty gnarly) Bring in the senior tech to have a go at the other arm - who can't find a vein and aborts mission after digging around for a bit. At this stage, I've been at their office for 1 Hr 40 mins. They tell me they will write a script to go to a lab and have blood drawn. Knowing my personal compliance level to find the time to drive to yet another appointment is very low, tell them not to bother. Needless to say, despite friendly student medical assistant and thorough/friendly Doctor, I'm still in the market for a new GP. A busy schedule, low tolerance for being gratuitously poked with needles and a general aversion to waiting = this probably isn't the right place for me.

New diggs. Nice place to visit. The staff is nice and extremely personable. Patient care is…read moregreat with honest thoughts on how to take care of your issues. I have been with Dr. Carr for many years and she is one of the most caring and friendly doctors I have ever been to. She makes it feel like a true family doctor visit. Its rumored that in the future they are going to have natural medicines and massage therapist. Its truly a one stop shop.

Beware please of Dr. Michael Dorsen. I had simple exercise related back strain, which resolved…read moreafter a few weeks of decreased exercise. He appeared to find value in coming up with a speculation that I had a stomach problem causing my back difficulty, when I had zero stomach symptoms. He had me do a CT Abdomen, and didn't tell me it's the most highly radiating CT scan, equivalent to up to 500 chest x-rays. And for a random speculation of his, that was made without any basis? And he didn't tell me of the high radiation of the CT scan. Negligent, and inept. He appears to like to subject patients to highly radiating CT scans, increasing their risk of cancer dramatically. 500 chest x-rays just to rule-out a whim of his. My simple back difficulty 100% resolved in a few weeks of decreased exercise. Dr. Michael Dorsen is one of those doctors to stay away from. Sadly. And there is no accountability in his office -- he orders whatever tests he wants, without having to discuss it with anyone. Dangerous man.

From the owner: brain tumors, spinal cord tumors, neurosurgical conditions affecting adolescents including tethered…read morecord, degenerative spine conditions, ventricular shunts, hydrocephalus, popped or slipped disks, spinal stenosis

Tried to get information for a referral ( as am aware Legacy Medical Group is closed to new…read morepatients ) and the woman answering just repeated they're not taking new patients and HUNG UP on me. Enough said.

Dakota is amazing. I haven't had too much of a problem with their front desk, but his MA is…read moresomething else. I had booked an 8 am appointment (10/31)for the morning the night before. While I was not told to be 10 minutes early, I still understand the importance of being a few minutes early. That being said, I arrived at 7:56 am, baby on my hip and exhausted from dealing with strep throat for two weeks. She proceeded to scold me in front of the front desk and then again in the room. Normally it's pretty amusing when a boomer throws a tantrum, but I was sick, technically on time, and didn't need to be blamed for "throwing everyone off schedule". She took forever with my vitals, and then said it was only a 20 minute appointment, so she had to leave immediately. Okay? I didn't know the appointment time length. Dakota came in and was amazing as always, and I walked out just as she was bringing the next patient back. The blank stares while asking questions and then scolding me doesn't work

My daughter has been seeing Dr. Moshtael for two years now, and I can honestly say the passion and…read morecare she brings to her practice are unmatched. She has a remarkable way of connecting with both parent and child--she helps my daughter understand how her choices impact her health in a way that's relatable and empowering, while also helping me stay grounded and informed as a parent. Dr. Moshtael is empathetic, understanding, and truly gets it. She listens carefully, communicates clearly, and always takes the time to make sure we feel supported. Whether it's offering her professional opinion or just reassuring us through a tough moment, she's consistently there with warmth and wisdom. The entire team--from the nurses to the front desk staff--has also been amazing to work with. They're kind, organized, and go out of their way to make every visit smooth and welcoming. It's rare to find a doctor who combines deep medical expertise with such genuine compassion and accessibility. We feel incredibly lucky to have her in our corner!

We've been patients at Sellwood Medical/Pediatrics since 2013, and we're so beyond done with this…read moreplace. I'd warn friends and family to stay away. Our favorite providers (Dr Pritchard and Nancy Casey) left. Some staff members can be pretty unhelpful and truly only seem to care about their billing and rules. The other negative reviews are spot on, sadly. (The current exception is Jonathan, a medical assistant in the adult clinic--he's kind, personable, and was excellent with my teen, but alas, he only does the check in/vitals part). They are consistently late--we always wait at least 30 minutes up to an hour most recently for our appointment to begin, and this is in addition to taking kids out of school to be there 15-20 minutes early to check in! They absolutely do not respect a patient's time and offer zero apology. It's maddening. I've messaged different providers for different family members or reasons, and the same person writes back each time, so it's definitely not secure or private in any way. She also types the absolute minimum and doesn't seem to want to help in any way, but if you call, they tell you to message via the portal. They up-charged us for longer or more involved appointments for my kids even though we've only discussed one issue at the short appointment, and when I questioned the billing department, they said they'd immediately remove the charge since I asked about it. Since I asked?! So if people don't notice and question the additional charge, they just get scammed? Appalling. They recently told me the next available check in for a child was in several months. I said our prescription will lapse before then, and they asked if I still wanted to schedule. I had to point out in writing that they need to refill the prescription temporarily so it doesn't lapse if we have to wait for an appointment or else please fit us in for even a video appointment. I had to fight this back and forth and once I said I need to confirm you are refusing to refill a child's necessary medicine prescription and also making her wait for an appointment so the medicine will lapse and it will affect her health immediately--finally then they suddenly had an appointment available in two days (which was a video appointment where we waited almost an hour for them to come online and didn't until I called the office and told them we were online waiting.) The final straw was in taking a teen to discuss a medical issue they were already anxious about, and the provider made a big deal about her weight to the point of hinting that she'll develop an eating disorder (child feels fine about their diet and eats well/healthy) and we left the appointment with teen crying and anxious about a condition they don't even have! We're done with SMC, and I'm so sad. Dr Pritchard and Nancy Casey were amazing women and great resources for our neighborhood, but sadly this place has gone so far downhill since they left that I won't risk my kids' health here anymore.