Although they could not directly help me find an apartment due to the fact that many London…read moreapartments require a personal guarantor if you are coming in as an international student, the woman who took my call was very kind to refer me to a newly built London building that could offer available units and one that would suit my guarantor situation. I was able to book an apt at that other building just this week. I really appreciated her help.

Amazing end-to-end relocation service…read more We began our relocation in November 2019 shortly after my wife and I decided to relocate from Seattle to London. London Relocation had very positive reviews all-around and we have a very good first impression. The team was there to help from the initial intake until well-after we moved into our home. The company has a defined process with in-depth housing requirements to ensure they find the right homes, neighborhood and school district that would suit us the best. They searched and brought back a large (25-35) list of properties meant to give them better insight on our preferences. With all of this being done virtually, they took great care in returning a final list of properties, each one they toured before presenting to us. We short-listed about 5-7 homes and Shanti conducted detailed video tours of each place. They weren't pushy and didn't rush us to decide. On a few occasions, they slowed-us down to ensure we chose the right place. They went back to specific properties to conduct follow-up virtual tours. They made it very easy and helped with handling all the negotiations. It seems they have relationships with, or know, a majority of the letting companies in London. After finding "the one" house in Richmond we truly couldn't pass-up, they helped put an offer together, gave guidance on how much to offer based on the market and made it happen. We ended up choosing the house in Southwest London with all criteria being met, totally exceeding our expectations. They handled the check-in process and while we had to address a few unforeseeable maintenance issues with the property, they made it very easy, working on our behalf with the letting agent, to ensure all post move-in items were addressed to our satisfaction. I'd recommend London Relocation, especially those relocating with family and/or kids. They worked diligently on our behalf to ensure all our needs were met and that we were 100% satisfied. -The Rankin Family

REVIEW UPDATE (Nov 11): This morning, a week after the original review, Willmotts Block Management…read moreinformed our RTM that they are terminating the management arrangement, the day before we were to meet with them in person. So from my point-of-view, they do not care to work with us to receive our custom. Even with this termination notice in hand, we will be meeting with them in person tomorrow with our proposal to move forward, but sadly, they chose to be less than supportive. If you are considering Willmotts for Property Management, feel free to use this experience upon evaluating your choice in block management. PREVIOUSLY: In the years Willmotts has been working with our block, we have seen a rash of Property Managers in and out of the relationship, and in the past year, our RTM worked really hard to step up our relationship with Willmotts. Sadly, the PM and staff are not responsive (tho Rosie has been wonderful), the Director is almost impossible to speak with or schedule a time (three one hour appointments offers in five months; and one cancelled after THEY pursued me to schedule the specific appointment and I shifted time to accomplish it). Their IT systems and business processes to manage and maintain our service charges finances have been slow, inaccurate, confusing - and outright frightening. Even letters to our Leaseholders regarding service charges are often fraught with confusion and accounting jargon and have caused stress and anger; even their invoices or explanatory letters lack sympathy for their customers who rely on their advice and service. Whilst this is a complaint on Yelp Review, even NOW we are STILL trying to work with them - especially such a storied company that has been around almost 100 years. Maybe a negative review might inspire them to engage and work to help out a proactive RTM working to make a better Property Management relationship work. It would be a sad day if they continued to try to cause a relationship -- that they fought hard to get from London Block years ago -- to whither and die. It makes a person wonder - do they actually care for our custom?

From the owner: Willmotts provides a complete range of property services. Our specialist teams work closely…read moretogether from centralised offices in Hammersmith, ensuring that our clients benefit from a wide range of expertise from all of the departments offering the following services: * Building Consultancy and Surveying * Commercial Agency & Investment * Commercial Property Management * Residential Sales & Lettings * Residential Property Management * Residential Service Charge & Estate Management * Valuations / Landlord and Tenant * Freehold & Lease Extension

Our bathtub has not been working for 6 months.. we have emailed so many times and are very upset..read more

Terrible, the property manager is arrogent and manipulative…read more The check in and the annual checks are superficial. Their management is expensive but you only realize it at the end of the tenancy when you are left with damages worth 8000 pounds because the tenants did not look after your property properly. I will not appoint them to manage my property ever again nor will I appoint them to sell it; there are enough polite estate agents in the neighborhood to skip Finley Brewer.

This was my first experience with Finlay Brewer, and they were by far much better than the other…read morelocal letting agents. Will Pearson in particular was very helpful in all aspects of my property search and very pleasant to communicate with. The process was clear, there were no hidden costs and Finlay Brewer were straightforward and honest. Would highly recommend Finlay Brewer - they won't disappoint!

Avoid at all costs!! I was looking for a house they advertised but they first charge you c.80£…read moremembership fee to arrange viewings. Despite making this payment and requesting a viewing every single day for two weeks, they didn't even send a video of the property in question, or even the other properties on their platform. Instead they arrange viewings of properties completely unrelated to your criteria. The only person at the office won't pick up the phone, doesn't seem to care and would copy-paste a text to you in response to your queries. Money down the drain. I am considering suing them for fraud!! Even top newspapers will tell you they operate on the fringe of the law taking advantage of a loophole to charge unsuspecting tenants.

PLEASE PLEASE PLEASE DO NOT STOP BY...DO NOT WASTE YOUR TIME WITH THIS "AGENCY"...this is a…read morescam...YOU BASICALLY WASTE YOUR MONEY AND TIME. They are rude, specially Angela who thinks she's superior some how. They do mistakes by sending you the wrong address or 2 different timings on a same property! I basically asked what was the correct time and she answered "if you read the sms..." I think that's rude and cocky to be honest...and surely no the smartest way to run a business and get more customers! They ask you what's your budget...for what? they show you what ever they want and what's on gumtree it's been rented for ages...even though they tell you "it's available"...they will basically get upset if you keep asking for properties that you have seen yourself on gumtree. BIGGEST MISTAKE EVER!! IT'S 5 star TO THE LEFT!!

I was tenant for a property that this agency was working with for 4 years…read more When we got the property it wasn't clean as expected and had a lot of rubbish from the previous tenants including an old mattress left there. We had to clean and sort all of this. During these 4 years we were also 5 months without hot water because the boiler wasn't working and it took then 5 months to replace it! Even with all of this we tried to be good tenants, paid every month in time, had a cleaner cleaning the property every 2 weeks. The house was better when we were living there than when we moved in. Then we bought our own property and left this one.. and they claimed they needed us to pay around 260 pounds to clean the property professionally even tho it wasn't clean when we moved in, we refused and cleaned it ourselves. We left the property in really good state, way better than when we got it. But they weren't pleased, they wanted to get some more money from us. So they claimed that a couple of things weren't clean properly and forced us to deduct 125 pounds from the deposit to clean this items. They even sent pictures of items saying that they weren't clean even tho the report said they were. Don't fall for their LGBT conversations or their ideas of being fair and helpful because they ain't. If you can find a property using another agency, please do so.

If I could give a quarter of a STAR that wouldn't even be adequate to describe Outlet Real Estate…read more A total disaster from start to finish. Unprofessional and incompetent with every interaction with Outlet was painful. They are useless when it comes to reporting problems with the flat you rent from them. Renting through this agency will be the biggest mistake you make !. Avoid them at all cost they are probably the worst letting agency in London.

The apartments available to rent from Pegasi are in exclusive London locations such as Mayfair and…read more Knightsbridge. Very safe, secure and extremely well fitted out. Pegasi are a lovely company to deal with, if anything goes wrong they'll sort it for you immediately. N.b the apartments aren't cheap but I guess you get what you pay for!