This store has gorgeous items, many with an old European look. I purchased a pair of large cultured…read morepearl earrings set with green and blue tourmaline stones. The salesman was gracious and helpful. i am thrilled to have these special pieces.

What an Amazing store! No but really, the Amazing Store really is just that. Although it's a pretty…read moresmall shop, I could easily spend all kinds of money and time here. You know what else is amazing, the customer service! Pedro and the other team member were very helpful and extremely knowledgeable about their products. So much so that they could easily rattle off where one product's wood was sourced from. That's pretty amazing. If you're looking for excellent souvenirs, unique gifts, or just a fun hour browsing things you've never seen before, then this is the place for you. It takes a lot of guts to call yourself The Amazing Store, but TAS actually lives up to the hype. Don't forget to check out the super cool lounge area in the back. If you're shopping, this spot is definitely worth the trip! Thanks for the excellent customer service!

the store has many interesting things. we were disappointed when we tried to return a pricey item…read morefor a refund and were told that we could exchange it, but they would not issue a refund. this was not explained to us during the purchase. it was written in Portuguese on the receipt, but as English speakers, we did not know it. I would say buyer beware as a warning to others. we should have taken more care and asked more questions about the return policy.

Leaders in fine jewelry, luxury timepieces and rare silver objects. The product line ranges from…read moreantique to period and modern, including works by respected designers and international heritage brands.

Having read some positive reviews we headed into Lisbon full of confidence to find Nova Avenida and…read morehave my wife's Ebel wristwatch repaired. She inherited it from her mother, it's very dear to her and she's been missing having it on her wrist. The guy we saw couldn't have been less helpful, or more unfriendly. His s demeanour was of barely restrained rudeness. He told us they didn't repair that kind of watch without even examining it! Ebel owners beware!

My watch fell off my wrist as I arrived In Lisbon and as it was also due a service I asked them to…read moredo this, as well as replace the missing screw from the bracelet. The manufacturer normally charges well into 3 figures and takes a month, sending it back to Switzerland. Here took 3 days and a remarkably reasonable 2 figures cost, including actually manufacturing the missing screw themselves. The place was friendly and efficient.

From the owner: Joalharia e Produtos de Luxoread more

I love the facade of the shop, and they have some nice (real) pieces--looked like they had both new…read moreand vintage stuff, and they had real sterling charms--almost got the little sardine can one, but opted for a fun enamel and sterling peacock ring instead. The two people working there were not very friendly. I get you have plenty of tourists "bothering" you to look at what you have in this shop, but that's part of having a shop: People. In your space. Just looking. Until they are just buying. They officially take AmEx, but prefer you not use it. The lady was sorta rude with another customer, and the guy that helped me got all offended because I called this wacky cocktail ring "costume" jewelry, since it is sterling. Yeah, but it still isn't fine jewelry with gem stones, easy killer. You certainly may find a unique Portuguese piece here, but be prepared to deal with attitude.

A great little gem amongst other gems. Sorry for the pun. I looked at quite a few stores before…read moredetermining i'd buy from here. As someone who's looking for handmade cufflinks, i found Carmo to be one of the few that actually did sell them, did have a decent selection, and while the prices were 'non negotiable', they do fill out tax returns for tourists, which no other joalharia offered. But more so, they had things i liked compared to the rest.

I went here to get a new battery for my Girard P. watch. They looked at it and said they'd need to…read moresend it out, so they couldn't do it. I thought, really, you don't have the ability to change a battery on a watch brand you carry and service? So I had to wait and take the watch to the retailer where I'd bought it years ago in the States--in ten minutes that store was able to change the battery.