1. Horace Mann Insurance

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    Meridian, ID

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    Horace Mann Insurance

    3.0 (1 review)

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    8 months ago

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    Steve Crowl - State Farm Insurance Agent - State Farm Logo

    Steve Crowl - State Farm Insurance Agent

    (15 reviews)

    First, (and this is often underappreciated), when I call, they answer the phone. When you're…read morelooking at your beloved vehicle and it is smashed, that matters BIG TIME. Furthermore, I can always be fully confident that the person who answers will be both friendly and knowledgeable. I've had to process several claims over the last few years, and each time it has gone very smooth due simply to this office's consistently excellent standards of customer service and knowledge. I most recently worked with Andrea, who helped me to navigate a complicated claim on a complicated day. She not only saved me time and money, but also saved me from massive amounts of frustration. She was able to streamline the whole process for me and did a lot of the legwork that I would otherwise have had to do myself. Finally, Steve himself is a good man. In terms of my insurance, I only insure 2 cars, so I'm not a massive client. But I'm treated like a CEO by Steve and his employees. When my past claims caused my rates to go up, he personally took the time and initiative to reach out to me and let me know and try to help keep everything affordable for me. I didn't ask him to call; he just did. I won't forget that, Steve. Top class.

    Great experience with State Farm! Everyone was friendly, helpful, and made the process easy. I…read morereally appreciate the good customer service and how quickly everything was handled. Definitely recommend

    BoiseInsure - New business card 2013

    BoiseInsure

    (1 review)

    In the movie "The Blind Side," Sandra Bullock's character, Leigh Anne Tuohy's opening narration…read moresays "Every housewife knows, the first check you write is for the mortgage, but the second is for the insurance." As a home-owner, I can say that this is true. Houses burn down, blow up, have cars launched into the living rooms from the street. You think of the catastrophe, and it's probably happening to someone's residence somewhere in the United States right now. The same can be said of your car, motorcycle, and personal being. And unless you're keeping yourself in a hermetically sealed bubble that is under the direct care and protection of God (with a written guarantee), there is a very real possibility that a catastrophe may befall you. This is why there is insurance in all its various forms. Insurance can be described in a single sentence: plan for the worst, hope for the best. You don't want your house to burn down or be flooded out, but these things can and do happen. So, unless you're either obscenely wealthy, it's best to get some insurance. As much as they are loath to admit it, Insurance Brokers are salespeople that in most cases are no different than, say, a car dealer. Their job is to get you to buy the maximum amount for the highest price. This is their job, and why they are hired by their respective agencies. But let me make this clear, not all insurance brokers are like this. Many want to help you get the exact coverage you need at an affordable price that won't evaporate in a fine-print, non-coverage clause that ends up paying out a laugh and a fart for all the money you put in. Mark Neilebeck, I'm happy to say, is one such agent. When we bought our first house a year ago, we realized that we would need insurance. After shopping around, we talked to Mark. Rather than do the song-and-dance that the others had done, Mark sat down with us, and worked with us, step-by-step, in first determining what type of insurance we would need, why it was needed (surprisingly dissuading some options that turned out were completely unnecessary), and within our budget. Sure, many people will say (especially those in the insurance racket), "That's what I/my person does!" That may be so. But honestly, how many people would invite their insurance broker to a birthday party, out to dinner, or to an intimate family event such as a Christening? I imagine that the number of agents takes a steep dive after that. Mark, though, is that kind of guy. He's the kind of agent that goes above and beyond just being a mere insurance broker and into the realm of being a friend who does give a rat's ass about your well-being. But most importantly, Mr. Mark Neilebeck is the kind of agent that you can and will recommend to friends and family without hesitation.

    From the owner: I offer a comprehensive suite of Personal Lines insurance including Auto, Home, Life, Health,…read moreDisability, Group Life, Group Health as well as Business Insurance including General Liability, Commercial Monoline Auto, Builder's Risk, Course Of Construction, and Worker's Compensation. You won't find a more personal experience and superior customer care than with my agency.

    Kathy Chambers - State Farm Insurance Agent

    Kathy Chambers - State Farm Insurance Agent

    (12 reviews)

    We are new to Idaho, and have had many pleasant experiences. One of my very favorites was my son's…read morerecommendation to go with Kathy Chambers' State Farm . Questions were answered within a matter of minutes, and we were given many options for homeowners', car, and umbrella policy options. I hope I never have to use this insurance, but it is a bargain for my ability to sleep at night knowing that no matter what happens, we are covered by a company and an agent who have my best interests at heart. I say this a a person who had a house fire 25 years ago with another company that was not responsive, and as the executor of my mom's estate where State Farm stepped up immediately on some roof damage from a hail storm, and from my sister's experience with the same company. While my confidence in State Farm is absoulte, my satisfaction with this agent is beyond expectation. In the middle of a move, both Kathy and one of her associates (Shauna) took time to answer an endless number of questions we had. I am grateful to be in the great state of Idaho, but one of the major reasons for loving this place is people like the associates in Kathy Chambers' State Farm office.

    Kathy and all of her office staff are extremely responsive. We are from out of state and have…read moreinsurance needs in Idaho and, without even formally meeting them, they were so welcoming on the phone and going above and beyond to help us with our needs. I 100% would recommend. So happy we chose Kathy's office!

    Horace Mann Insurance - insurance - Updated October 2026

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